Hi, Dazmond.
Yes, I understand what you mean now!
I lost one customer last week due to their being made redundant. Since then, I have picked up 6 new customers, 3 of them last week by way of recommendation from existing customers, and 3 yesterday from being seen cleaning their neighbours', and a hint that more could come my way from yesterday's experience.
Apart from that, I agree that picking up new work has been noticeably slower this year, but as I have lost none apart from the above-mentioned, I have been kept busy doing my existing work, so it wasn't a problem.
Like yourself Daz, I have been in the game for a while now, so I also let the work come to me. Whilst never wanting to be complacent, it's a good position to be in don't you think?
Best wishes,
John.