[mark dew]

me I am dafter

But it's a close one sometimes....

[AuRavelling79]

If I am quoting a job and they say I don’t want you using "that pole thingy" I say no problem, I can use ladders, but will need you to sign a waiver to say I have assessed your property and feel wfp is the safest option but you won’t allow it.

I tell them I need it for my insurance in case there is an accident as they will undoubtedly “look for blame”

I offer to send the document for them to sign and return before cleaning will commence.
So far no has taken me up on the offer and we have NO ladder jobs on the books

Fantastic piece of advice Neil; love it!

[NJWindowCleaning]

Customers only be the controller if you are allowing it, as you are the Boss of your window cleaning so you decide and if they dont like it then its there lost and someone elses again. 

And today a guy came up to me and ask if I could do his house with the pole thingy. And this is another Five customers this week as like last week.