[Katy Radcliffe]

I do general housecleaning, and I'm often asked if I can clean carpets or upholstery. I do own one of those Bissels, but I don't think many people understand that those things are NOT what professional carpet cleaners use, and so I almost never even tell people I have one. Their money could be better spent on a proper carpet cleaner.

I've been told that I ought to "sub out" these requests to a professional, but I'm not sure how to do that? I'm not a big organization - just a sole trader - and I'm not sure how it would work. Ideally, I'd assure the client that I can get their carpet cleaned, call the cleaner in, and the client would pay me so I could pass it along to the carpet cleaner.

I suppose I could simply give the client the card of the carpet cleaner, but I'd rather actually set it all up and make it happen - sell the whole thing as part of my service - and that way it would be relatively seamless.

Has anybody had such an arrangement? Could you tell me how I could set this up?

Thanks!

[Linds Russell]

I am given work by 5 cleaning companies and it works out really well. Its all about relationship building and trust as far as I'm concerned. I just give the cleaners some dates and times that I can accomodate their client and they organise it.

You just need to find someone you can trust and take it from there.

[Katy Radcliffe]

So... how does it work, payment-wise? Does the domestic cleaner make any sort of commission or kick-back or what?

And, do you also pass along recommendations to your clients when they ask about general cleaning?

[mark joyce]

normally yes to both questions its all about relationships really you help each other out and get a kickback I do work for one where after 3 nice jobs I do one free either her home or a job where she keeps the money

[Linds Russell]

One of mine gets the client to pay me and doesn't take anything for herself as I get her work too. She is my biggest domestic cleaning client and has 6 employees plus herself all cleaning in houses.

The others get the client to pay them, they add a bit on and then pay me. These are all commercial cleaners where work is invoiced to them and they then re-submit to the client.

Linds

[Simon Moat]

Hi Katy,

Where are you based?

Simon.

[Katy Radcliffe]

I am in the West of Scotland, operating in a 10-mile radius of Dumbarton.

[Jamie Pearson]

Hi Katy,

Should you ever need any floor cleaning works done you can contact Calum@gmcfloorcare.co.uk he is also from Dumbarton and has an impressive portfolio of work.

[Katy Radcliffe]

Hi Katy,

Should you ever need any floor cleaning works done you can contact Calum@gmcfloorcare.co.uk he is also from Dumbarton and has an impressive portfolio of work.

Thanks for that!