[boldy1304]

had a cheque bounce back to me yesterday from a custy that looks loaded you know the type 2 posh new cars look down there nose at you the bloke is fine though never had this before in 10 years its due again this weak how do i approach them

[Kate2]

Have you managed to recover that payment?

[the bfg]

you go and tell them that their cheque bounced,   simples

[Lee GLS]

Take the cheque a just say that there was a problem with the last cheque, don't say that it bounced he might not like it.

[Lee GLS]

Take the cheque a just say that there was a problem with the last cheque, don't say that it bounced he might not like it.

There may be a valid reason it's bounced, I've had it before, people who are loaded still go overdrawn, I I've always got my money.

[rah]

They will know it's bounced, may be a simple oversight on there side, I've just been tactful when it's happened to me, usually find them very apologetic

Rob.

[Tom White]

Keep the cheque, you can represent it upto THREE times. 

Phone the customer, explain what's happened; it's probably just an oversight on their part and ask them when it would be a good time to represent the cheque.

Or you could just wait till the end of the month, and represent it then; hopefully by then there will be funds in their account to cover it.  I once did this with a £50 cheque for someone who lived in a lovely converted school house.  Guess what, it bounced again.  He would've been charged £35 x 2 for the bounced cheques = £70 plus he paid me in cash £50 for the job I'd done.  Total cost = £120 for a £50 job. 

I think I cleaned his house once more after that and he sacked us! 

[Paul Coleman]

I never say "bounced" in a situation like this.  I refer to it as "the bank returned the cheque".  All sorts of reasons it can happen - not just lack of funds.  I've never yet had a customer do it intentionally as far as I could tell.  I've even had it happen where a customer has changed banks and I've been a bit slow to bank the cheque.  When cash flow is OK, I can occasionally take a while to bank a batch of cheques.  The oldest ones in the batch can sometimes be two weeks old.

[formb]

I send bounced chqs back to the customer along with a bill for any charges incurred.

[Paul Coleman]

I send bounced chqs back to the customer along with a bill for any charges incurred.

I take it that your bank charge you if someone bounces a cheque on you?
Mine don't do that but I know many of them do.

[SteveAllan]

Cheques are a pain, had this happen to me to many times that's why I don't take them anymore, electronic payments or cash now, the last person that did it stopped a cheque for £120 had no intention of paying. Cheques will phased out in a few years, about time

[hotsteam]

Why not get customers to pay direct debit or get them to pay by bacs,straight into bank no need to go to the bank then ! Regards Hotsteam  :

[combat1]

Had a rogue month in October with six bounced cheques, got all the money back plus charges to me, however one customer sent me another cheque which bounced again. In the end I gave her five working days to send the cash she owed me for two cleans plus charges incurred by registered post or the matter would go further.
I got the cash by registered post and later worked out that £16 worth of window cleaning had cost her £86 in settlement!
She even saved me the bother of dropping her by sending a text, could she cancel as she couldnt afford to have it done any more!

[Lee GLS]

Keep the cheque, you can represent it upto THREE times. 

Phone the customer, explain what's happened; it's probably just an oversight on their part and ask them when it would be a good time to represent the cheque.

Or you could just wait till the end of the month, and represent it then; hopefully by then there will be funds in their account to cover it.  I once did this with a £50 cheque for someone who lived in a lovely converted school house.  Guess what, it bounced again.  He would've been charged £35 x 2 for the bounced cheques = £70 plus he paid me in cash £50 for the job I'd done.  Total cost = £120 for a £50 job. 

I think I cleaned his house once more after that and he sacked us! 

is this true? i have a cheque at home that bounced but i dont know who it is from, so even though it has refer to drawer stamped on it, can i still pay it in and try again?

[A & J Owen Window Cleaning]

no harm trying mate if its within 6 mths from date