[Lee13]

I expect immediate payment from residential - most of my customers pay me cash/cheque at the door (or hide somewhere in the garden)

I don't give a deadline, I just give them a card with my bank details and ask them to make the payment. Pretty much everyone pays within a few days, but as I mentioned 95% of my customers pay me as and when. Bear in mind though that I've just started up and I'm in month 3, so as I grow I may need to re-think.

You most definately will have to re-think; as your customer base increases, along with your takings so will your arrears; I promise

Indeed, at the moment I'm well ontop of it, I've got a few ideas however I feel at the moment my time is better spent on finding new custies

[Paul Coleman]

I put 14 days on my "Windows cleaned" paperwork.
It might as well be in invisible ink the notice some of them take of it though.
Most are fine.