customers lie, its amazing how many people fob you off with bull crap.
I was cleaning a small house about 2 months ago. Been cleaning it for about 2 years. She then asks how much to clean out one side of her guttering. I said £30. She then says i can't afford that. I said well you have pots and trellis everywhere. It will take a while to get it done. She said no and shut the door.
When i get in me van i turned to my worker and said she will cancel.
About a week later i get an email saying she wishes to cancel as my workers don't take care in cleaning her windows and keep banging, and crashing them about.
I replied to her and went on to say that i thought she would cancel as i could see the look on her face when i said how much to clean her gutters. I said it was me that cleaned her windows most of the time and that i take care in my work and I definately don't crash her windows about.
She never replied, I can only assume because i had her card marked.
I have had allsorts of other nonsense to