AJM
Its a difficult one.
Myself doing B2B its quite different to doing domestic calls.
I hate to think how many calls as a consumer that you get.
Its a very hard situation to assess, conservatories, replacement windows, life insurance, will writing, changing your USP, changing your mobile, changing to BT and the list goes on. Price wars, lot of telesales is hitting lucky when that particular person is looking to change. Or it sets off something that you think you may get a better deal. But constantly bombarded with calls is a different matter, you dont actually have time to think.
On the other hand we do need to know that deals are out there, unfortunately alot of sales comes from large call centres, where you are bombarded without having the time to make your own mind up and search around for a better deal. I always do my own research, I dont get many cold calls, but being in the job myself, I do listen, and then will search around for other things.
Sorry for the waffle