On wednesday morning just about to start work tested my water tds and it was way over. So as I had ran out of resin went and and didn't work that day.
Usually I have it in stock ready but was waiting for DAQUA to get the Tulsion MB-115 back in stock (they still don't have it in yet).
Well as I was desperate decided to ring Brodex (even though I felt all the time it was a stupid idea).
Spoke to some lad there, was quite pleased when they said had Tulsion resin and at only £63, .a couple of pounds more than DAQUA. Explained how I was desperate and he said "you'll have by tomorrow no problem" and said that'll come to £63 + VAT (actual price was said as £62 + pence).
Well shock doesn't arrive the next day, so ring them back they say can't understand that will just check if sent and ring you back -- - - no surprise never called me back!!
The resin arrived just before dinner on Friday.
Checks my bank and Brodex have taken out £95.12!!!
Then come to put resin away and notice its the Tulsion MB-111 sold by DAQUA as an inferior resin to the 115 and sold by them for £51 see on link
http://www.daqua.co.uk/resins.htmNot happy ring Brodex, complain about price of £95 first and they say oh it's postage (DAQUA dont charge extra for postage). Then mention about it being the cheaper Tulsion resin and have this lad trying to sound assertive and knowledgeable telling me it's exactly the same if not even better, and let him know he's talking rubbish and politely get off the phone.
So again I have to learn stupidly the same lesson again - dealing with Brodex will always leave you feeling let down, out of pocket and patronised . .. NEVER AGAIN!!!