Quote from: Scottish Cleaning Service on September 15, 2025, 12:05:26 pm

First thing you have got to get into your bones in this job, there is No Loyalty. The sooner you understand this the easier it is to be a window cleaner.
I received 3  cancelations last month and picked up half a dozen and one was a score a month on a semi bungalow with conny but can clean it in 10mins and the neighbours are asking how much I charge.
I do other work so the windies are only 2 solid weeks a month but I am getting busier and may soon be all window cleaning. I still have customers who mess me about with payment so going to cancel them and not go collecting the money.

If it was a good clean then all I would text back is this:- okidoki, you have my number if your circumstances change in future, thanks m

I am in a different financial position due to the monthly pension and little debt.

Here's a bit of info for everyone to consider. Friday I had to get my mate to clear a customer's toilet soil pipe blockage. 30mins it took and she paid £222 for the pleasure. His PW is 3000 psi but its the small hose that he attaches that does the magic. I was thinking, my PW is 3625 psi and if I had that small hose to connect to my 25mm hose then I could have cleared it. Will be looking to see where I can buy it, handy to have in the future. 🤔 The customer's insurance excess was £250 so no point losing her no claim discount.

Are you a window cleaner or an odd job man?

Both.
I own my own Cleaning Company so I undertake all outside cleaning. After I get my new small PW hose and nozzle delivered then I will be cleaning soil pipes as well. The more one undertakes then the busier we get. It has a positive side to it and it means if a windy customer cancels then it has no effect on my business because I'm so busy.
It used to Effect me Emotional when a customer cancels but not anymore because my diary is always full. I had a customer who owed me a few hundred so I just texted him this:- If you don't pay the outstanding balance then I can't put you into next month's diary to complete the other work. It worked a treat and he paid right away. I believe I am an asset to my customers and not the other way round. If they mess me about I just text them to find someone else because its not working out for both of us. 😉

First thing you have got to get into your bones in this job, there is No Loyalty. The sooner you understand this the easier it is to be a window cleaner.
I received 3  cancelations last month and picked up half a dozen and one was a score a month on a semi bungalow with conny but can clean it in 10mins and the neighbours are asking how much I charge.
I do other work so the windies are only 2 solid weeks a month but I am getting busier and may soon be all window cleaning. I still have customers who mess me about with payment so going to cancel them and not go collecting the money.

If it was a good clean then all I would text back is this:- okidoki, you have my number if your circumstances change in future, thanks m

I am in a different financial position due to the monthly pension and little debt.

Here's a bit of info for everyone to consider. Friday I had to get my mate to clear a customer's toilet soil pipe blockage. 30mins it took and she paid £222 for the pleasure. His PW is 3000 psi but its the small hose that he attaches that does the magic. I was thinking, my PW is 3625 psi and if I had that small hose to connect to my 25mm hose then I could have cleared it. Will be looking to see where I can buy it, handy to have in the future. 🤔 The customer's insurance excess was £250 so no point losing her no claim discount.

Are you a window cleaner or an odd job man?

First thing you have got to get into your bones in this job, there is No Loyalty. The sooner you understand this the easier it is to be a window cleaner.
I received 3  cancelations last month and picked up half a dozen and one was a score a month on a semi bungalow with conny but can clean it in 10mins and the neighbours are asking how much I charge.
I do other work so the windies are only 2 solid weeks a month but I am getting busier and may soon be all window cleaning. I still have customers who mess me about with payment so going to cancel them and not go collecting the money.

If it was a good clean then all I would text back is this:- okidoki, you have my number if your circumstances change in future, thanks m

I am in a different financial position due to the monthly pension and little debt.

Here's a bit of info for everyone to consider. Friday I had to get my mate to clear a customer's toilet soil pipe blockage. 30mins it took and she paid £222 for the pleasure. His PW is 3000 psi but its the small hose that he attaches that does the magic. I was thinking, my PW is 3625 psi and if I had that small hose to connect to my 25mm hose then I could have cleared it. Will be looking to see where I can buy it, handy to have in the future. 🤔 The customer's insurance excess was £250 so no point losing her no claim discount.

i have a customer follow me from window to window with his CCTV which he controls to move around.   i just keep moving back & forward now  watching him try to keep up .   i just laugh at it now.
Just take his money and go

Yeh I’m pretty black or white Spruce i know. But I just try & distance myself from them  all these days. Prefer it when they’re all out. Saves the small talk before they tend to ask for something lol.

I also prefer it when customers are out, because I talk too much.