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11
Window Cleaning Forum / Ionics rapido hosereel
« Last post by robert mitchell on November 06, 2025, 10:52:40 am »
Hi ,

Does anybody else have one of these reels ?  Mine is one of the first run built and i only paid £600 for it ........but its underpowered and a bit slow . I notice it has a 24v motor , anybody have a newer version thats been updated ? wondering if the newer ones have a different motor.
12
Window Cleaning Forum / Re: Xmas Tips
« Last post by dazmond on November 06, 2025, 08:33:29 am »
Personally don’t agree with tipping , we especially should not need to worry about them if you are reliant on tips then you are doing something very wrong , if ones choose to give a tip that’s up to them but we would never drop any hints , if a tradesman did that to me he certainly wouldn’t be getting one . Any tips we get the staff have  and ime more than happy with that .

Are you JW ?


No just don’t agree with dropping unsubtle hints about tips , if someone did  that to me it would be the last time they ever did work for me . We charge a reasonable price for  what we do and don’t expect a tip but if customers want to that’s up to them .

Of course none of us rely on tips but its nice when they do. It costs me around £14k in tax/insurances and expenses every year just to run my part time business and it's only going to get worse after the budget so extra money is welcome....
13
Window Cleaning Forum / Re: Xmas Tips
« Last post by dazmond on November 05, 2025, 06:55:56 pm »
By the way I don't buy my missus xmas presents or any of my family. I donate some money to the salvation army or a children's charity instead. (Apart from giving my stepson and daughter some money in a card on xmas day).😄
14
Window Cleaning Forum / Re: Xmas Tips
« Last post by dazmond on November 05, 2025, 06:46:51 pm »
Personally don’t agree with tipping , we especially should not need to worry about them if you are reliant on tips then you are doing something very wrong , if ones choose to give a tip that’s up to them but we would never drop any hints , if a tradesman did that to me he certainly wouldn’t be getting one . Any tips we get the staff have  and ime more than happy with that .

It costs me around £12 for 200 xmas cards. I start posting mine from the 1st December on my work thats due. I have a stamp so I don't have to write each one out. I usually get around 50 cards from customers and of course some put cash tips in them too. Its nice to able to give them a card back.

I think it helps with the tips too. I usually hit around the £400-£600 mark which comes in handy over the Xmas holidays.🙂👍

15
Window Cleaning Forum / Re: Bin or not?
« Last post by Bungle on November 05, 2025, 04:53:38 pm »
Just had a text from a customer asking to cancel as I left his side gate open.

He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"

Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.

Here's the classic. I've been cleaning his  windows for 10 years without any problems!

Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.

Price is good for the time it takes.

Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.



Thoughts?

"Hi customer,  I hope you and your family are keeping well.

Are you asking my permission to cancel my services because you believe I left your always unlocked gate open once in ten years?

Please advise as soon as reasonably practicable if so as I have a small waiting list of customers that I can select from to take your place.

With best wishes"

Really? 🤔

No. The waiting list for my service is long.

They wait until you tell them they're allowed on your round? Ok.
16
Window Cleaning Forum / Re: Cup a Soup Time again
« Last post by Stoots on November 05, 2025, 04:52:20 pm »
I know a fair bit about about nutrition but im just not interest in eating healthy really, i will when im in one of my going to the gym phases but when im not going to gym i dont see the point.

I just like junk i guess and given im not obese i dont really worry about it

This is what I dont understand about guys that go to the gym periodically.

Consistency gives the greatest results over a long period of time(at least 5 years IMO). You don't even need to go that often. 2 or 3 times per week of strength training for an hour each session coupled with a good diet 80% of the time makes for unbelievable results. You also feel better,look better and have a better attitude to work/life,etc.

So many people are looking for shortcuts or a special training regime. There simply aren't any.

Because i get into it for a few months, diet , make lots of progress then i`ll miss  a few sessions and before you know it the diet has slipped, weight has gone back on and i havent been for months. Then at some point i`ll get back into it and round and round we go. To be fair i do that with all my hobbies.

17
Window Cleaning Forum / Re: Cup a Soup Time again
« Last post by dazmond on November 05, 2025, 09:04:03 am »
I know a fair bit about about nutrition but im just not interest in eating healthy really, i will when im in one of my going to the gym phases but when im not going to gym i dont see the point.

I just like junk i guess and given im not obese i dont really worry about it

This is what I dont understand about guys that go to the gym periodically.

Consistency gives the greatest results over a long period of time(at least 5 years IMO). You don't even need to go that often. 2 or 3 times per week of strength training for an hour each session coupled with a good diet 80% of the time makes for unbelievable results. You also feel better,look better and have a better attitude to work/life,etc.

So many people are looking for shortcuts or a special training regime. There simply aren't any.
18
Window Cleaning Forum / Re: Bin or not?
« Last post by Spruce on November 05, 2025, 08:04:09 am »
If it was me, i would apologise for leaving the gate open (if i did?) even if the guy is a pr..k.  I would be firm and explain it could have been the wind as its never happened before! I would then say its a shame to lose you after you being on with me for 10 yrs, but if you change your mind just give me a shout. However there is always the chance he just wants to cancel and is using that as a excuse?
OR
If you just don't like the fella,  or the situation, then convince him that there is nothing around the back worth robbing anyway  ;D, and then just F it off.
But by the sound of him, anticipate he will probably slag u to the other neighbours anyhow?  Good Luck

I would just apologise for leaving the gate open. I wouldn't suggest another reason, eg. the wind. I would then use your suggestion.  Its a shame to lose you after you being on with me for 10 yrs, but if you change your mind just give me a shout.
Then leave it at that.
19
Window Cleaning Forum / Re: Bin or not?
« Last post by mac74 on November 05, 2025, 01:48:40 am »
If it was me, i would apologise for leaving the gate open (if i did?) even if the guy is a pr..k.  I would be firm and explain it could have been the wind as its never happened before! I would then say its a shame to lose you after you being on with me for 10 yrs, but if you change your mind just give me a shout. However there is always the chance he just wants to cancel and is using that as a excuse?
OR
If you just don't like the fella,  or the situation, then convince him that there is nothing around the back worth robbing anyway  ;D, and then just F it off.
But by the sound of him, anticipate he will probably slag u to the other neighbours anyhow?  Good Luck
20
Window Cleaning Forum / Re: Bin or not?
« Last post by AuRavelling79 on November 04, 2025, 10:48:14 pm »
Just had a text from a customer asking to cancel as I left his side gate open.

He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"

Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.

Here's the classic. I've been cleaning his  windows for 10 years without any problems!

Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.

Price is good for the time it takes.

Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.



Thoughts?

"Hi customer,  I hope you and your family are keeping well.

Are you asking my permission to cancel my services because you believe I left your always unlocked gate open once in ten years?

Please advise as soon as reasonably practicable if so as I have a small waiting list of customers that I can select from to take your place.

With best wishes"

Really? 🤔

No. The waiting list for my service is long.
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