Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: kikjason on October 18, 2019, 09:55:22 am
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Quick question.. Why don't plasters cover windows and doors when they work... They do my nut in leaving plaster all over windows.. First house this morning plaster all over outside windows and doors :'(
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The problem is....... and I’m
Guilty of it too....... is sorting it for the customer without any hassle. I’ve seen me take an hour for an £8 house because I felt bad. ???
If we all make a stand and always say......”sorry, you’ll need to get the plasterer back to finish his job”, then eventually they might learn.
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That’s what I did when a new customer said their frames are still dirty after a 1st clean. Turned out that the frames were full of stickers- I told them to get the builders back as it’s a new build. Someone’s been paid to do the job already so they need to come back and do it properly . Customer was fine about it
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The problem is....... and I’m
Guilty of it too....... is sorting it for the customer without any hassle. I’ve seen me take an hour for an £8 house because I felt bad. ???
If we all make a stand and always say......”sorry, you’ll need to get the plasterer back to finish his job”, then eventually they might learn.
Surely the customer would understand that you have to charge more if their covered in plaster....if it's just one window I'll do it for no extra charge but not a whole house,no chance....
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Amazes me how they get it on outside when there plastering inside ;)
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I said that to a customer you’ll have to get them to come back and they did,the worst thing you can do is let a plasterer or builder see you pull up so they know the house has a window cleaner when they are doing work before you say I’ll come back after you’ve finished.
A plasterer at a house I do made an absolute right mess I refused to clean,like I say she got him back and he made an effort to clean them up a bit.