Clean It Up

Documents to download => All cleaning related documents => Topic started by: Oliver Beerhoff on July 05, 2015, 09:53:06 pm

Title: Am i Staining Customers rough cast walls?
Post by: Oliver Beerhoff on July 05, 2015, 09:53:06 pm

Lost 7 or 8 customers in same street after one old lady pointed out that the stains under her window were being caused by the window cleaner. Been cleaning these houses for 18 years and 6 years on W.F.P
How do I win the trust of these customers back and convince them that the poles aren't responsible for the stains? ???

Title: Re: Am i Staining Customers rough cast walls?
Post by: Stoots on July 20, 2015, 11:22:25 pm

you dont, if they have it in their head you are responsible no amount of reasoning will turn them otherwise. people are impressionable and believe what they want to believe.

slap the old bag who grassed