Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: lyndy on April 25, 2010, 08:58:40 am

Title: tracker get one if you have staff
Post by: lyndy on April 25, 2010, 08:58:40 am
we have one staff going out on hes own  (wfp) things didnt add up with hes hours and how long he was taking to do jobs,bought a tracker what a eye opener,taking sometimes 90mins for dinner,last fri 37mins to do a £12 house 9mins to do £20 house,we are going back to do the £20 house!!!

the best £200 ive ever spent
Title: Re: tracker get one if you have staff
Post by: daz1977 on April 25, 2010, 09:15:25 am
they come i handy as well if custy claim u havent been
Title: Re: tracker get one if you have staff
Post by: clean on April 25, 2010, 09:18:34 am
It`s not a tracker you want it`s new staff  ::)
Title: Re: tracker get one if you have staff
Post by: paul rulton on April 25, 2010, 10:43:41 am
It`s not a tracker you want it`s new staff  ::)
hehe  ;D think my mrs has had 1 put on my van  :( ;D
Title: Re: tracker get one if you have staff
Post by: JSMC on April 25, 2010, 10:53:13 am
big brothe ris watching.

dunno if i would be happy if i was an employee and bening snoope don. Is the tracker to be use dfor thing slike this or something else?
could be sticky ground yer on here
Title: Re: tracker get one if you have staff
Post by: paul rulton on April 25, 2010, 10:58:32 am
i was never bothered wot people done in work time when they worked 4me. as long as all the days
work was done & there was no complants i was happy. if they chose 2mess about n be out all day
that was there choice. they still got the same money if they got done in 5hours or 8hous  ;D
Title: Re: tracker get one if you have staff
Post by: williamx on April 25, 2010, 01:04:25 pm
i was never bothered wot people done in work time when they worked 4me. as long as all the days
work was done & there was no complants i was happy. if they chose 2mess about n be out all day
that was there choice. they still got the same money if they got done in 5hours or 8hous  ;D

and what a bout all the foreighners they are doing
Title: Re: tracker get one if you have staff
Post by: daz1977 on April 25, 2010, 01:27:00 pm
a lot of companyies are using trackers, so that when u get home at night your insurance stops,  so u cant use the vehicle outside of work time
Title: Re: tracker get one if you have staff
Post by: formb on April 25, 2010, 02:04:27 pm
I have been considering this for some time.

Last year I caught a sniveling little chuff head, who was in my employment, fiddling his takings. He was saying he had done houses that he hadn't and saying some customers were out when they had in fact paid him.

In total I wrote off £1500. When you factor in the graft needed to sort out this chuff up + the customers who either cancelled or lost faith in our staff £1500 doesn't even come close to the actual cost of employing this chuffing pikey chuff head.

But,

If I had trackers in all my vehicles, yes this problem would not have happened but, would all my other staff who I trust be happy?

I would also have spent more than £1500.

I would also have been paying money to track all my vehicles while they were sat doing chuff all in January.....


.... and Feburary. :(
Title: Re: tracker get one if you have staff
Post by: Jack Wallace on April 25, 2010, 02:10:57 pm
How do they work? its an interesting idea.
Title: Re: tracker get one if you have staff
Post by: niceandclean on April 25, 2010, 02:15:17 pm
Just tell staff that it helps with your insurance and that due to the nature of the equipment that you carry, it will deter theft of the vehicle. If they have nothing to hide, what's the problem?
Title: Re: tracker get one if you have staff
Post by: Window Washers on April 25, 2010, 02:25:55 pm
I think there is no problem with a tracker, I know if I got a job and was told there was a tracker I would be fine with it, it stops staff doing things wrong also give them proof they did what they said when they said they did it, and also helps with the thief side, why lie to staff, be honest, and say this shows us what you do when your out if helps give you bonus's and makes our business run better.
Title: Re: tracker get one if you have staff
Post by: JSMC on April 25, 2010, 02:40:12 pm
Just tell staff that it helps with your insurance and that due to the nature of the equipment that you carry, it will deter theft of the vehicle. If they have nothing to hide, what's the problem?

so basically tell them one thing and us eit for another? trust works both ways. You would have to tell employees actual reason for it. if you decided to start uing it for other purposes than  what you told them you would be in bother
Title: Re: tracker get one if you have staff
Post by: martinsadie on April 25, 2010, 02:42:59 pm
I KNOW A BT ENGINEER HE WAS ALWAYS HOME FOR 1400 hours but now they have trackers hes to work a full day
Title: Re: tracker get one if you have staff
Post by: Tom White on April 25, 2010, 02:44:10 pm
I KNOW A BT ENGINEER HE WAS ALWAYS HOME FOR 1400 hours but now they have trackers hes to work a full day

I bet he's gutted!  ;D
Title: Re: tracker get one if you have staff
Post by: niceandclean on April 25, 2010, 02:44:49 pm
That is the reason we use them?? And yes trust does work both ways, but judging by the original poster it was not working both ways was it? What other purposes would you use a tracker for, other than to track your vehicles?
Title: Re: tracker get one if you have staff
Post by: paul rulton on April 25, 2010, 02:57:53 pm
i was never bothered wot people done in work time when they worked 4me. as long as all the days
work was done & there was no complants i was happy. if they chose 2mess about n be out all day
that was there choice. they still got the same money if they got done in 5hours or 8hous  ;D
and what a bout all the foreighners they are doing
up 2them fella, as long as all my work was done, not a prob wiv me  ;)
Title: Re: tracker get one if you have staff
Post by: williamx on April 25, 2010, 03:02:44 pm
so you are quite happy for them to pocket the extras that the customers might ask them to do.

You are very generous if not a wise business man.
Title: Re: tracker get one if you have staff
Post by: martinsadie on April 25, 2010, 03:03:02 pm
I KNOW A BT ENGINEER HE WAS ALWAYS HOME FOR 1400 hours but now they have trackers hes to work a full day

I bet he's gutted!  ;D
he dosnt get to do as many jobs on the side now  ;D
Title: Re: tracker get one if you have staff
Post by: formb on April 25, 2010, 03:27:46 pm
Just tell staff that it helps with your insurance and that due to the nature of the equipment that you carry, it will deter theft of the vehicle. If they have nothing to hide, what's the problem?

That's not the issue, well it's not mine anyway. Some of the guys who work with me I have known since I was 5.

I trust them completely.

It would chuff them right off, even though they have nothing to hide.
Title: Re: tracker get one if you have staff
Post by: Sean Dyer on April 25, 2010, 03:52:53 pm
big brothe ris watching.

dunno if i would be happy if i was an employee and bening snoope don. Is the tracker to be use dfor thing slike this or something else?
could be sticky ground yer on here

alot of companys use them now mate

why not? Its your vehicle and time, also for there safety if they are lone working as you know where they are etc

But its not snooping when youre paying them to do something is it!!?
Title: Re: tracker get one if you have staff
Post by: Sean Dyer on April 25, 2010, 03:54:46 pm
I KNOW A BT ENGINEER HE WAS ALWAYS HOME FOR 1400 hours but now they have trackers hes to work a full day

But if he is being paid till 4-5 then who is the dishonest one??


Its a shame companies have to resort to that as they cant trust people to be decent enough to work when theyre being paid!!!
Title: Re: tracker get one if you have staff
Post by: martinsadie on April 25, 2010, 03:57:24 pm
I KNOW A BT ENGINEER HE WAS ALWAYS HOME FOR 1400 hours but now they have trackers hes to work a full day

But if he is being paid till 4-5 then who is the dishonest one??


Its a shame companies have to resort to that as they cant trust people to be decent enough to work when theyre being paid!!!
he was given a list of jobs once they were done he went home ,now they know where the van is he is allocated jobs at short notice,he never conned them he just worked harder
Title: Re: tracker get one if you have staff
Post by: Darranvps on April 25, 2010, 05:36:42 pm
we have one staff going out on hes own  (wfp) things didnt add up with hes hours and how long he was taking to do jobs,bought a tracker what a eye opener,taking sometimes 90mins for dinner,last fri 37mins to do a £12 house 9mins to do £20 house,we are going back to do the £20 house!!!

the best £200 ive ever spent
What make/company do you use?
Title: Re: tracker get one if you have staff
Post by: newbroom on April 25, 2010, 05:50:50 pm
To be blunt anyone who thinks that a employee will not look for an angle to make their life easier or pocket a bit of extra cash because in thier head they got the L"oreal effect "because i'm worth it ", is being niaeve.

By all means treat your staff fairly, meet your legal requirements under current employment legislation but do not expect any member of staff to treat your business the way you do. Your loyalty is to your business, theirs is to the pay packet.

Work to your weakest link if you have a toerag you suspect is taking the mick put safeguard in place to protect you an your business, it doesn't hurt to let even the staff you trust that you won't be taken for a fool.

 
Title: Re: tracker get one if you have staff
Post by: Window Washers on April 25, 2010, 06:07:25 pm
To be blunt anyone who thinks that a employee will not look for an angle to make their life easier or pocket a bit of extra cash because in thier head they got the L"oreal effect "because i'm worth it ", is being niaeve.

By all means treat your staff fairly, meet your legal requirements under current employment legislation but do not expect any member of staff to treat your business the way you do. Your loyalty is to your business, theirs is to the pay packet.

Work to your weakest link if you have a toerag you suspect is taking the mick put safeguard in place to protect you an your business, it doesn't hurt to let even the staff you trust that you won't be taken for a fool.

 
Great post this is.............
Title: Re: tracker get one if you have staff
Post by: Daniel Watson on April 25, 2010, 06:25:04 pm
where did you find a tracker for 200 quid,
Title: Re: tracker get one if you have staff
Post by: lyndy on April 25, 2010, 06:26:59 pm
the £200 i paid was for the tracker,and nothing to  pay after that,you cant see where the van is during the day,you download where its been and how many stops and for how long,you have by law got to tell your staff which i did
Title: Re: tracker get one if you have staff
Post by: Window Washers on April 25, 2010, 06:28:16 pm
the £200 i paid was for the tracker,and nothing to  pay after that,you cant see where the van is during the day,you download where its been and how many stops and for how long,you have by law got to tell your staff which i did
as asked already where did you get the tracker from ? do you have a website ?
Title: Re: tracker get one if you have staff
Post by: Steve CM on April 25, 2010, 06:29:59 pm
To be blunt anyone who thinks that a employee will not look for an angle to make their life easier or pocket a bit of extra cash because in thier head they got the L"oreal effect "because i'm worth it ", is being niaeve.

By all means treat your staff fairly, meet your legal requirements under current employment legislation but do not expect any member of staff to treat your business the way you do. Your loyalty is to your business, theirs is to the pay packet.

Work to your weakest link if you have a toerag you suspect is taking the mick put safeguard in place to protect you an your business, it doesn't hurt to let even the staff you trust that you won't be taken for a fool.

 
Great post this is.............

that boy has got it in one! give em an inch they take a mile.

Keep the system tight and there is less angles to be had
Title: Re: tracker get one if you have staff
Post by: Steve CM on April 25, 2010, 06:30:47 pm
the £200 i paid was for the tracker,and nothing to  pay after that,you cant see where the van is during the day,you download where its been and how many stops and for how long,you have by law got to tell your staff which i did
as asked already where did you get the tracker from ? do you have a website ?

them sort are a waste if time ian

you want it in real time
Title: Re: tracker get one if you have staff
Post by: Daniel Watson on April 25, 2010, 06:35:05 pm
oh yeah you have to tell em.

and to anyone who employs, if you tell them there is a tracker they will tow the line, even if there isnt one.

also draught a contract that stipulates that if ever they feel that they can leave your company and approach your customers to offer there services they will

A. be charged with theft from an employer

B. Be in violation of the data protection act

C. be charged with theft of intellectual property

D. find out what a vikan brush tastes like

what brand of tracker do you use?
Title: Re: tracker get one if you have staff
Post by: lyndy on April 25, 2010, 06:39:39 pm
we dont need it real time,just spoke to our employee and he has been well put in hes place and very sorry and wants to start a fresh,so its worked for us.we bought it from www.eyetek.co.uk
gps logger £205.63 with the vat
Title: Re: tracker get one if you have staff
Post by: paul rulton on April 25, 2010, 07:33:37 pm
so you are quite happy for them to pocket the extras that the customers might ask them to do.

You are very generous if not a wise business man.
just gave them a bit extra & they told me about it most of the time anyway  :)
some times they added a few 2my work sheets just 2 keep it fair, as they new they would of been
my custys had i ave been there. good lads  ;) not easy 2 come by  ;) so when u get them good
treat them rite  :) after all ur company is only as good as the people who represent it  ;)
well thats how i look at it anyway  ;D
Title: Re: tracker get one if you have staff
Post by: Window Washers on April 25, 2010, 07:35:24 pm
so you are quite happy for them to pocket the extras that the customers might ask them to do.

You are very generous if not a wise business man.
just gave them a bit axtra & they told me about it most of the time anyway  :)
some times they added a few 2my work sheets just 2 keep it fair, as they new they would of been
my custys had i ave been there. good lads  ;) not easy 2 come by  ;) so when u get them good
treat them rite  :) after all ur company is only as good as the people who represent it  ;)
well thats how i look at it any way  ;D
In a way you are right, but people doing snides whilst working for me would get the sack, as I class it as taking food out my kids mouths. I pay bonuses for this reason.
Title: Re: tracker get one if you have staff
Post by: paul rulton on April 25, 2010, 07:41:47 pm
haha ;D  i used 2do that as well  ::) oh well it worked well at the time  ;D i diont think & never have
that im a generous or much of a business man  :-\ just alway try n treat people how i wanna be treated  ;)
Title: Re: tracker get one if you have staff
Post by: williamx on April 25, 2010, 08:25:15 pm
so you are quite happy for them to pocket the extras that the customers might ask them to do.

You are very generous if not a wise business man.
just gave them a bit extra & they told me about it most of the time anyway  :)
some times they added a few 2my work sheets just 2 keep it fair, as they new they would of been
my custys had i ave been there. good lads  ;) not easy 2 come by  ;) so when u get them good
treat them rite  :) after all ur company is only as good as the people who represent it  ;)
well thats how i look at it anyway  ;D

I hope you are so generous if any of these customers had to make a claim against your company because your staff caused an accident or broke something.
Title: Re: tracker get one if you have staff
Post by: paul rulton on April 25, 2010, 08:29:45 pm
not my worry anymore  ;D sold most of it 7years ago  ;) made a tidey sum 2  8)
Title: Re: tracker get one if you have staff
Post by: mattywig on April 27, 2010, 09:33:33 pm
If you pay your staff percentages, make them reclean any complaints the next day before they start work, and let them keep the full money from the 1st clean of any new job they pick up, you will find that everything else talked about is no longer a problem.
Title: Re: tracker get one if you have staff
Post by: lyndy on April 27, 2010, 10:26:54 pm
thats ok,but if it rains all day and they cant work what percentages do they get? any new job they pick up after its been cleaned 3 times they get the value of that job,if they get a  one off job they get 10 percent.
staff take the pee,be on your toes if you take staff on