Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: gwrightson on April 19, 2010, 06:37:11 pm
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Do you price you jobs you survey immeadiatly or do you work out and forward ? I always give a price staight away for domestic, which i assume is the norm for most c/c , and I forward a quote for commercial after i have surveyed.
Today, I won a job for a commercial by giving a price straight away, it was for a number of rooms at a hotel and as I pulled into the car park a c/d van pulled next to me at exactly the same time, had a quick chat and we both carried out our survey, after working out the areas etc the manager asked if I could give an immediate quote, no problem I said .
Straight away, the jobs yours when can you fit it in? :) he didnt even want to wait for the c/d quote.
But it did make me wonder if a price straight away may just nudge the job in your favour :-\
geoff
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Similar to you Geoff, domestic on the spot, commercial usually email same evening.
You having the ear of the person making the decision was obviously an advantage.
Couple weeks ago I did a quote for a small commercial (couple hundred quid type of thing) and the guy showing me the job (the H&S manager) told me the decision would be made by the top man, so no matter what the price and even if I gave it there and then would have made no difference.
Well done anyway, be interesting why he didnt wait for the CD quote.
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Joe , the c/d guy during our conversation did say I,m just here to look at the job and the price will be decided by the office .
geoff
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Actually, it was just over 12 months ago that I went to quote for a letting agent who had a office on site of a large complex of town centre flats here in Warrington.
He showed me 3 different style of flats he wanted cleaning, said there would be more to come, and asked could I give him a price there and then which I did. I got the job, but he said CD wouldnt/couldnt give him a price there and then, would have to send it.
I did work for them for about 5 weeks, always getting told what a wonderful job, then one day I did a flat, manager and his sidekick looked at it just as I was finishing, give me the thumbs up, and off they went.
I packed up, went to the office for my money, manager not in but the lady had my money - £40, substantially less then the agreed amount.
I said thats not my payment, I dont do jobs for £40, rather embarrassed she told me thats all he left.
I didnt take the money but left the invoice unsigned (not received payment).
It took a couple of phone calls to get the money posted by hand thro my door.
Not been asked back since - presume he got someone a lot cheaper (maybe CD).
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Same here geoff..
I usually give the commercial jobs a price straight away as i say am a one man band etc rather than send a quote on line or in the post.
Also domestics i give the price straight away..
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Domestics straight away commercial depends on job so bit of both
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Surveyed a commercial today, no way could I have priced it on the spot.
Doing a demo on Wed, gives me a chance to build a relationship, look at it again more casually
and satisfy both party's that I can meet their expectations.
Rab.
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Domestics on the spot. Most commercial work has come via personal recomendation so they already know me and will wait for quotation. That also gives me the chance to suggest a maintenance plan option.