Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: crymsonpirate on April 08, 2010, 09:23:21 pm

Title: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 09:23:21 pm
As the title says, any suggestions?
Said customers are ok,but its on a caravan site,someone else asked me to give them a quote,after that some guy comes round the corner saying just do these two(the ones I had come to do) seems to me there is internal politics going on,and I aint being piggie in the middle!So easier not to turn up I dont need the grief.
It also smacks of mini mafia so  I want to leave em to it,but politely.
Hope I am making sense here
Title: Re: how to drop a customer nicely
Post by: ♠Winp®oClean♠ on April 08, 2010, 09:25:32 pm
are they gyppo's?
Title: Re: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 09:26:17 pm
yes
Title: Re: how to drop a customer nicely
Post by: formb on April 08, 2010, 09:27:09 pm
Stop going mate.
Title: Re: how to drop a customer nicely
Post by: ♠Winp®oClean♠ on April 08, 2010, 09:27:45 pm
My advise- run a ***kin' mile!!!!!!!!!
Title: Re: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 09:30:03 pm
my thoughts exactly,was thinking like,i cant come anymore,picked up a load of new commercial work bla bla
Title: Re: how to drop a customer nicely
Post by: richard jagger on April 08, 2010, 09:33:40 pm
I have found one person want to control all the business in these parks and channel all business to one windy. But they cream off a bit or want a backhander for trouble. For this channelled services they also get rid of new comers with a squeegee in the hand. By saying every one is sorted out by some matieboy for 5 years already, they seam quite intimidating. ::)
Title: Re: how to drop a customer nicely
Post by: prestige cleaners on April 08, 2010, 09:35:33 pm
are they on one of those "posh"static sites?
Title: Re: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 09:40:36 pm
no its got a couple of static ones on,the rest are mobile,i just aint showing up again,but wanted a nice excuse,if the nice customer phoned me.got better things to do with my normal custys
Title: Re: how to drop a customer nicely
Post by: jonnyald on April 08, 2010, 09:45:35 pm
just say your sick ( sick of going there )
Title: Re: how to drop a customer nicely
Post by: mci services on April 08, 2010, 09:53:12 pm
tell them your now tarmacing drives, and selling scrap metal ;D they will understand
Title: Re: how to drop a customer nicely
Post by: Platinum on April 08, 2010, 10:07:49 pm
Where are they?

I do a few travellers windows. Once they see your not intimedated they are fine. I clean two families who cant stop fighting with each other. I was packing up last summer and they were ramming each other off the road then trying to cut each other up  :)
Some of them are good mates to an extent but on a business level
Title: Re: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 10:15:13 pm
lmao Dan, you after the work? your welcome to it, i do have to go a fair bit out the way so was looking to replace it anyway.
Title: Re: how to drop a customer nicely
Post by: Platinum on April 08, 2010, 10:15:50 pm
where is it?
Title: Re: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 10:16:38 pm
its in st helens

Title: Re: how to drop a customer nicely
Post by: Platinum on April 08, 2010, 10:18:21 pm
 ;D

Fantastic ill take it
Title: Re: how to drop a customer nicely
Post by: dazmond on April 08, 2010, 10:20:28 pm
i do a commercial job on a caravan park(big house and reception).only in the spring and summer.if i get paid at the end of the job thats all im really bothered about!


on topic just dont go back or phone them to say your busy with other work and cant make these jobs pay unless u put them up to £50 min and do them every 2 months(tosh would! ;) ;D ;D)
Title: Re: how to drop a customer nicely
Post by: Platinum on April 08, 2010, 10:23:23 pm
Hey Daz

Whats the best trad pole to buy that i can attach ettore squeegy and mop to?

Title: Re: how to drop a customer nicely
Post by: Platinum on April 08, 2010, 10:27:05 pm
lmao Dan, you after the work? your welcome to it, i do have to go a fair bit out the way so was looking to replace it anyway.

If your going out of your way for it just dont turn up again. If they phone you tell them your busy or behind and you will clean them when your back up to date. They will soon get sick of waiting and get another wc or tell them its hard for you to travel that far and they will need to find another wc

Good luck
Title: Re: how to drop a customer nicely
Post by: crymsonpirate on April 08, 2010, 10:32:32 pm
I`ll take dans advice,an just dissapear,its only two custies any hows,s o apart from travelling time its not worthwhile,i dont think you would pick up any other s there anyhow
Title: Re: how to drop a customer nicely
Post by: Paul Coleman on April 09, 2010, 06:54:17 am
I know this sounds radical but why not tell the truth that some other window cleaners were being intimidating and you just want a quiet life  :)
Title: Re: how to drop a customer nicely
Post by: Jack Wallace on April 09, 2010, 07:41:08 am
A friend of mine got on the wrong side of the pikey's. they laid a drive for him, (dont ask, I was amazed he let them as well) after the job was done (very very badly) they doubled the price and intimidated him till he paid up.

I would NEVER work for these people. they are crooks.

So in answer to your question. Dont bother being "nice" just drop them