Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on April 01, 2010, 12:57:03 pm

Title: Great 1st customer !!
Post by: Ian101 on April 01, 2010, 12:57:03 pm
Some of you prob know but Im just starting out on my path of being a window cleaner .. did some first cleans Monday the 1st of which asked me to go quote her mums house on the same estate ... got job @ £12 ... 6 windows 2 little windows and the conservatory (3 windows are leaded but found them easy enough to do thanks to some tips from the forum)

anyways back to the point of this thread ... the mother tells me this morning that her daughter is so impressed by my cleaning standards and general all round niceness shes telling all her neighbours to bin their current crappy miserable window cleaner and use me instead even though I charge more (I decided from day 1 charge high price and do a quality job) .. so expecting 2 things to happen soon

1 get more business from this estate .. compact work is the way foward

2 and secondly to find a windy possibly wanting to take me out lol  ;D and I dont mean for a drink neither  ;)

Is this how things generally work out then ?
Title: Re: Great 1st customer !!
Post by: Sapphire Window Cleaning on April 01, 2010, 01:12:43 pm
He will probably moan at you and call you names, but nothing more than that.
the first thing would be the most likely thing to happen.
keep up the good work.

Matt
Title: Re: Great 1st customer !!
Post by: Darran Smith on April 01, 2010, 01:18:47 pm
Quality is the way forward.
Its too easy to be cheap anybody can do that.
Well done ;D
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 01, 2010, 01:22:06 pm
giza shout if u get any grief  ;D ;D
Title: Re: Great 1st customer !!
Post by: Ian101 on April 02, 2010, 08:50:55 am
giza shout if u get any grief  ;D ;D

cheers m8
Title: Re: Great 1st customer !!
Post by: cleewindows on April 02, 2010, 08:56:17 am
dont worry i have added a few customers who arent happy with there window cleaners attitude and shoddy work.
 If i ever see one and they moan,i will moan back twice as much and tell them some home truths,straight talking does the job.
Title: Re: Great 1st customer !!
Post by: Moderator David@stives on April 02, 2010, 09:20:06 am
What goes around comes around, they might drop you like a ton of bricks, when another window comes around.

Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 02, 2010, 09:39:27 am
giza shout if u get any grief  ;D ;D

cheers m8
sum wc s still av the belief that where they
clean is there patch or their god given right get me yeah
a lot of these guys av found out to their peril with me
its NOT i will go anywhere if im asked to clean even if its 1 house
if i can cover it an expand i will regardless of who else
cleans around me n if im asked to clean more
of their work i will end of  ;D ;D
Title: Re: Great 1st customer !!
Post by: paul rulton on April 02, 2010, 09:52:48 am
dont worry about him Ian101, its his fault 4doin a poo job in the 1st place  :)
keep doin wot u do best & take the lot off the muppet  ;D
Title: Re: Great 1st customer !!
Post by: jonnyald on April 02, 2010, 10:02:07 am
i had to larf yesterday ,an old guy came over as i was cleaning and asked me

 " dyou clean round here then,are you decent?
we had a cleaner, bloody bloke,we treated him good, gave him tips, gave him cups of tea ,even gave him food from our table. then whats he do,goes and SH/TS on us  thats what he does "


 in the coming weeks i guess i will hear the story of HIM   ;D

Title: Re: Great 1st customer !!
Post by: Ste M on April 02, 2010, 11:12:24 am
ive had the same, i picked some up off a crap fella localy and i went back to do the 2nd clean on them yesterday. one customeerr told me he had been back round asking for a second chance but she said no, he missed windows out and refused to do doors, he said he would now do these but she said to late, he then went on to tell her he has just spent 10k on a system like mine  ;D and how it was unfair that im cleaning on 'his' estate as he had paid 4k for it, she then went on to say that he is crap and that competition is good, haha i love giving customers a good job and making them happy.

Only thing was that i was informed by another customers that they turn up with about 4 or 5 in the car haha, i feel i may have someone having words with me soon haha. good job im a nice approachable guy ;D
Title: Re: Great 1st customer !!
Post by: paul rulton on April 02, 2010, 11:22:21 am
have fun with that Ste M  ;) & i hope u get all his work  ;D
Title: Re: Great 1st customer !!
Post by: Ste M on April 02, 2010, 11:32:43 am
i think i will  ;D turned up at a new house on wednesday and next door was being cleaned by anither wfp, got chatting to him and he was really nice, he told me about how he had been threatened loads of times and he had to lock himself in the van once as two wcs wanted to kill him, couldnt believe it but hey thats what some people are like.

also had another new custie yesterdday who told me that she caught the old lads missing windows and pulled them up only to receive a height of abuse she got, thats when she dropped them and called me.  ;D its good to know that im good at my job and its not just my good lucks and charm that get me all my work.

oh and on another note, when i moved house we had a wc doing my windows, i thought id let him and see how he is, well he was crap so i dropped him, the thing is i live in a nice cul de sac with all 4 bed detached houses, i never once canvassed it or tried to get anyone, ive since been approached by 4 people and now do theirs and then last night i had another one knock so im doing theirs next week, got a feeling i will get the rest of them as he is terrible
Title: Re: Great 1st customer !!
Post by: paul rulton on April 02, 2010, 11:35:12 am
 ;D ;D ;D HAPPY DAYS
Title: Re: Great 1st customer !!
Post by: Ste M on April 02, 2010, 11:37:45 am
oh snd the one i picked up last night is a manager at anfield and he told me that when the tenders come up for the cleaning that he will put my name forward, lammy knows who does this now and apparantly he still does but he subbies it out so got to be a good few quid in it ;D
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 02, 2010, 01:20:08 pm
a few quid indeed  ;D ;D youl needa hand
im the man for that job lol ;D ;D
Title: Re: Great 1st customer !!
Post by: Paul Coleman on April 02, 2010, 01:32:18 pm
Sure thing.  If someone regularly does a rubbish job and is rude to their custies they get what they deserve.  However,m some custies never tell the W/C that they aren't happy.  I believe I do a reasonable job and have to assume that they are OK with it - unless they actually say that they aren't.  I'm not a mind reader.  Also, anyone who has been cleaning any length of time really must have missed the odd window.  Not intentionally.  It just happens if the concentration isn't good on an off day.  I've been told about this a few times (in nearly 20 years mind you) so I'm sure there must have been occasions when it's happened and no-one (including me) has noticed.  I've caught myself starting to pack my gear away and suddenly realised that I've missed a window so returned to clean it.  It's easily done if the work has become mind numbingly boring.
Title: Re: Great 1st customer !!
Post by: bad trippy on April 02, 2010, 02:08:37 pm
giza shout if u get any grief  ;D ;D

cheers m8
sum wc s still av the belief that where they
clean is there patch or their god given right get me yeah
a lot of these guys av found out to their peril with me
its NOT i will go anywhere if im asked to clean even if its 1 house
if i can cover it an expand i will regardless of who else
cleans around me n if im asked to clean more
of their work i will end of  ;D ;D
Av it ,oh yesss lol
Title: Re: Great 1st customer !!
Post by: Supreme clean window cleaning on April 03, 2010, 12:23:07 am
hello mate just wondering how many custys you got now mate and how long you been going for only asking cus im started canvessing this week for my self many thank matt
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 03, 2010, 12:34:49 am
essex boy hey u aint betta step on hitmans toes
or he'll av ya lol ;D ;D ;D
Title: Re: Great 1st customer !!
Post by: paul rulton on April 03, 2010, 12:37:24 am
essex boy hey u aint betta step on hitmans toes
or he'll av ya lol ;D ;D ;D
Matt's ok he dont bother me  :) but he aint no essex boy  :(  ;D
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 03, 2010, 12:38:08 am
wen u comin knockin lol
Title: Re: Great 1st customer !!
Post by: Supreme clean window cleaning on April 03, 2010, 12:48:58 am
na bournmouth but moved there this week
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 03, 2010, 12:56:56 am
bournemouth get knocking sandbanks  ;D ;D
Title: Re: Great 1st customer !!
Post by: paul rulton on April 03, 2010, 01:05:32 am
na bournmouth but moved there this week
i aint far away m8 if u want anything  :) told ya that b4  :) the offer still stands  ;D
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 03, 2010, 01:06:48 am
n if u refuse offer horses head cud be tucked up nxt to u lol
Title: Re: Great 1st customer !!
Post by: paul rulton on April 03, 2010, 01:08:15 am
n if u refuse offer horses head cud be tucked up nxt to u lol
u dam rite  ;)
Title: Re: Great 1st customer !!
Post by: Gav Camm lammy 283 on April 03, 2010, 01:09:41 am
scilian paul dont u no lol :D :D