Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: terrymaloy on March 23, 2010, 04:01:43 pm

Title: REPLIES TO LEAFLET DROPS ?
Post by: terrymaloy on March 23, 2010, 04:01:43 pm
Hi,
In the coming weeks I will dropping 5,000 leaflets with my carpet cleaning offers.

From your experience, I'd be interested to know how many calls I can expect...if any !  :o
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: derek west on March 23, 2010, 04:11:04 pm
who's doing the leafletting?
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: terrymaloy on March 23, 2010, 04:22:18 pm
I'm getting 5000 leaflets from a company called D P Design and Print...£86 which I thought was a good deal considering my usual printer was gonna charge me more than double that !

I will be dropping the leaflets myself during quiet times to save money rather than use specialised companies.
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: Ian Gourlay on March 23, 2010, 04:27:43 pm
What Offer do you have
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: gwrightson on March 23, 2010, 04:28:08 pm
Could those who are ticking the 15 and over box please tell me how many more than 15?

Do you think you could also forward me a copy of your leaflet ?  I would love to have a shifty ::)

geoff
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: terrymaloy on March 23, 2010, 04:38:17 pm
What Offer do you have
I'm still working on the offers...
The printer suggested some ideas, and his examples looked quite impressive.

eg Clean 2 Rooms, 3rd one is free
    £5 off price with this leaflet
    Have your Lounge cleaned and I will clean the stairs for free

Obviously, these are just examples. The main thing is to get them to ring.
I dont mind doing freebies if I can retain that customer for years to come !
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: derek west on March 23, 2010, 04:40:08 pm
What Offer do you have
I'm still working on the offers...
The printer suggested some ideas, and his examples looked quite impressive.

eg Clean 2 Rooms, 3rd one is free
    £5 off price with this leaflet
    Have your Lounge cleaned and I will clean the stairs for free

Obviously, these are just examples. The main thing is to get them to ring.
I dont mind doing freebies if I can retain that customer for years to come !

bang on the button terry.
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: mark_roberts on March 23, 2010, 06:48:19 pm
Stairs for free is too much as youll need to do the hall and landing too and stairs can be a pig sometimes.  Dont swallow the customer for life thing either.  Some will  many wont no matter how good you are.  Thats just life.

Focus on getting a higher job ticket ie. 3 for 2 etc as single rooms arnt money makers.

Mark
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: Shaun_Ashmore on March 23, 2010, 07:24:32 pm
bang on the button Mark  :o

If you were to keep all of your clientelle for ever you would need to never go on holiday or have anytime off or not book any other work in just incase that customer need you on a Tuesday afternoon at 2.30 just after has packed his paint brushes away!

You can't win them all so keep collect new customers but yes you do have to look after the older ones.

Shaun
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: derek west on March 23, 2010, 07:29:02 pm
 ;D
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: Shaun_Ashmore on March 23, 2010, 07:31:50 pm
I must admit I'm a figures man, I like to do average job ticket but the job per 1000 does come into it somewhere.

Shaun
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: mark_roberts on March 23, 2010, 09:52:49 pm
Whats your average Shaun.  Seems every call this week is for a stairs and landing :'(

MArk
Title: Re: REPLIES TO LEAFLET DROPS ?
Post by: Shaun_Ashmore on March 23, 2010, 10:03:04 pm
This week it's approx £100 although the week hasn't finished and it depends as some customers add on to their cleaning when I'm there or if I ask, I do 4 - 5 a day and then a few quotes and I'm home for 4-5 depending on location and traffic so it's quite nice atm.

Shaun