Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: windolene on March 05, 2010, 09:16:32 pm

Title: Do you wear diamond ring?
Post by: windolene on March 05, 2010, 09:16:32 pm

Hi,

That's what a customer said to me today as a lot of her glass is  scratched along the Georgian wood frames all way round. she was not accusing me of scratching the glass but said that a diamond is the only thing that will scratch glass & that my diamond ring if I wore one must be scratching as I was cleaning the glass.  I put her right on two counts , one:  being I don't wear a diamond ring & two: there are many things apart from diamonds that can scratch glass. I have seen this type of scratching many times before being long scratch lines  on all four sides of pane. I am very sure it is painters sanding down the wood before painting.

Kevin WINDOLENE.

Title: Re: Do you wear diamond ring?
Post by: Ryan @ Transparent, Carlisle on March 05, 2010, 09:32:44 pm

most folk dont notice there windows are scratched, until they have been cleaned.

I once worked for another window cleaner and he got a complaint about scratched glass. It had a few 'scratch' lines, similar to perhaps a cat, scratching at the glass

Title: Re: Do you wear diamond ring?
Post by: michael papworth on March 05, 2010, 09:55:41 pm

You're exactly right, Kev. It's painters sanding frames.

I've only ever seen this on wooden-framed windows that have been painted/stained - and it's always on the edges.

Title: Re: Do you wear diamond ring?
Post by: martinsadie on March 08, 2010, 08:17:36 pm

Quote from: Wally the Window Washer on March 05, 2010, 09:55:41 pm

You're exactly right, Kev. It's painters sanding frames.

I've only ever seen this on wooden-framed windows that have been painted/stained - and it's always on the edges.

i had a customer blame me a couple of weeks back,i told her the same thing,thing is it was her husband who sanded them  ;D