Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: derek west on March 01, 2010, 08:49:11 pm

Title: insurance, the whole caboodle
Post by: derek west on March 01, 2010, 08:49:11 pm
looking for an insurance company that covers....

liability ins, 5million
employees ins, 1 million
treatment risk, quarter of million
machinery in van, up to 25k

best so far is £799. that includes all night in van as a lot don't and also includes any businesses to work in, not like direct line who don't cover for hospitals and nursing homes and a lot of other buildings.

any one drop some names, gonna try mcgregor lloyd tomorrow or shouldn't i bother?
any others for me to try while i'm having a day for obvious reasons
Title: Re: insurance, the whole caboodle
Post by: Mark Lawrence on March 01, 2010, 09:01:31 pm
Allied Insurance

http://www.cleaning-insurance.co.uk/

About £300 - £400


Mark
Title: Re: insurance, the whole caboodle
Post by: happy mondays on March 01, 2010, 09:05:56 pm
Is that the norm 250k for treatment risk? think mines only 25k, also in seven years as a ltd co I have never been insured for equipment left in my vehicles, think most insurers price on turnover.  We have 10million employee and 5million public 25k treatment risk, key loss, misuse of telephones etc, employ 30 staff, ours is about £1200.00

Paul
Title: Re: insurance, the whole caboodle
Post by: derek west on March 01, 2010, 09:10:26 pm
this was with axa, quarter mill treatment, its the equipment cover that was the most, worked out at around £400 on £25k equipment. next one down was £12500 equipment cover but thats not enough for me.
Title: Re: insurance, the whole caboodle
Post by: derek west on March 01, 2010, 09:16:44 pm
cheers mark, will give them a try tomoz
Title: Re: insurance, the whole caboodle
Post by: Paul_Ashworth on March 01, 2010, 09:32:43 pm
Derek,
Try NFU you should have a local office

Regards Paul
Title: Re: insurance, the whole caboodle
Post by: derek west on March 01, 2010, 09:35:57 pm
cheers paul

there now on my list of things to do tomorrow as i have nothing better to do for obvious reasons.
Title: Re: insurance, the whole caboodle
Post by: Gary Webber on March 02, 2010, 07:23:35 am
Hi Derek,

Had a call from these guys, said they could well undercut my present price!

Quotedesk
0845 073 7137
info@quotedesk.co.uk

Regards

Gary
Title: Re: insurance, the whole caboodle
Post by: John Kelly on March 02, 2010, 07:42:23 am
Derek thats a really good deal. And don't forget Insurance companies are like carpet cleaners. They aren't all the same! Don't always buy Insurance on price. Unfortunately you don't usually find out how crap your cover is until you try and claim. Believe me I know what I'm talking about having worked in the fire and flood industry for over 16 years.
Title: Re: insurance, the whole caboodle
Post by: derek west on March 02, 2010, 03:07:08 pm
quick update so far

mac lloyd, yeah like i'm gonna unload my van every night, i don't think so. so mac lloyd a no go.

allied, better than axa but only 20k equip cover(think £20k would get me up and running if the worst happened) , sounds very good though.

just waiting for my local nfu to get back to me.

cheers guys.

Title: Re: insurance, the whole caboodle
Post by: John Kelly on March 02, 2010, 04:30:03 pm
Beware. You have to insure your stuff for the full cost of replacement otherwise you are classed as under insured. You don't just get a lump sum.
Many people fall foul of this, Basically if you insure yourself for less than what stuff is worth it will only be covered for the percentage of the cost.
So if you have 40k worth of stuff and you insure it for 20k then it is only 50% covered. So if someone broke in and nicked a £300 wand you would only get £150 of the insurance company.
Lots of people only find this out when they make a home contents claim and when they do they are pretty miffed, but they have only been paying a lower premium. It is your responsibility to make sure you have enough cover. Have a quick tot up round your house and you will be amazed what it adds up to. It is not unusual these days for people to have 5-6k worth of cd's and dvd's alone, then you have clothes, bedding, furniture, carpets etc etc.
Title: Re: insurance, the whole caboodle
Post by: Shaun_Ashmore on March 02, 2010, 07:53:37 pm
Derek make sure that you get the for new cost on replacement not the current value as the price drops at 'their' valuation, also not too sure about excess and also what the cost may be if you were to have a claim.

My missus used to work for Norwich Union and before that as a motor insurance broker, one thing she used to say about was that the insurance need to know that you have modified your van ie added a truckmount to the chassis as they'll make your insurance void if you have an accident.

Shaun
Title: Re: insurance, the whole caboodle
Post by: cleaningmaster on March 02, 2010, 08:03:59 pm
Derek,

Give these a try, i have all my ins through them my TM is insured as "plant" fitted to van

COMMERCIAL & GENERAL
01202 862660

Regards

Daryl
Title: Re: insurance, the whole caboodle
Post by: peter maybury on March 02, 2010, 08:13:32 pm
Derek,
I am insured with axa van and machine for £25,000 cover I had a bump in the van and had a nightmare, it took 4 months to get them to repair the van. Although you pay the insurance premiums to axa they use absolute for any part of the vehicle. It was very frustrating and imagine being without your machine for four months. The money lost and the damage to business is incalculable. I am sure that many on here will say differently but again I am talking from actual experience and not off the top of my head. My brother has 9 vans insured with the NFU and has never had anything other than complete cooperation from them when something goes wrong. We on the other hand had four months of calling people on the phone and getting led from pillar to post, it was not a good experience and one that I would not have foreseen by going to a large company like axa.  The repairers of the vehicle who I did have quite a lot of discussions with over the 3 months they had the vehicle said that most firms are the same but the best are zurich or the nfu.

Peter
Title: Re: insurance, the whole caboodle
Post by: derek west on March 02, 2010, 08:34:18 pm
cheers daryl i'll give em a go if i get time tomorrow.

peter
lets hope the nfu come back with a good quote tomorrow, must admit, they were the only ones who asked who i was trained by. suppose thats one reason why i want an acredited hard floor course, ncca or iicrc.

shaun
i'm asking all the right questions but cheers for the heads up

john
i never shop on price, if carpet cleaning has taught one thing its value for money.
ps.. i do like to haggle though, nothing wrong with haggling once youve found what you want. maybe not with insurance robots though.
Title: Re: insurance, the whole caboodle
Post by: Shaun_Ashmore on March 02, 2010, 08:42:07 pm
May be telling you what you already know Derek but another year older makes you another year wiser, still not sure that insurance companies will pay out on your TM as a new machine I know mine don't( CIS ) my wife interrogated the loss adjusters as she used to be one.

Shaun

Title: Re: insurance, the whole caboodle
Post by: derek west on March 02, 2010, 08:48:51 pm
shhhhhhhh, i'm 21. ;D ;)
Title: Re: insurance, the whole caboodle
Post by: happy mondays on March 02, 2010, 09:09:02 pm
No ones answered yet, is 250k treatment risk the norm in cc? do large commercial jobs state a minimum treatment risk when invited to tender? 
Title: Re: insurance, the whole caboodle
Post by: peter maybury on March 03, 2010, 07:57:03 am
I have never been asked for treatment risk on job when quoting just for public liability 250000 is a lot of cover you would have to be cleaning a large office block or some considerable area of carpet to exceed that cover on treatment risk alone.
Peter
Title: Re: insurance, the whole caboodle
Post by: Dave_Lee on March 03, 2010, 12:50:18 pm
Just one point following on from John's comments about being under insured. With a TM, like through McGreggor Lloyd, when you insure the van and TM together, just because you put an initial value on them, of like, £45,000 as in my case. Any damage occurring, resulting in a claim for van or TM or both is settled at value, not replacement cost.
Dave.
Title: Re: insurance, the whole caboodle
Post by: fenman on March 03, 2010, 01:15:30 pm
4 years ago I had my van with all my kit inside stolen from outside a house I was cleaning. ( nightmare )
NFU were very good and when it was recovered 3 days later ( minus my equipment ) they sorted out all the repairs.
They paid out the full policy value for my equipment and although I had underestimated the replacement cost of the bigger items they changed the policy to reflect the true value in future at no extra cost.
Never had a problem with them so I would rather pay a little more for peace of mind.
Title: Re: insurance, the whole caboodle
Post by: happy mondays on March 03, 2010, 07:56:16 pm
I thought the 250k treatment risk was very high and especially for such a low premium, mines set at 25k. I was told to phone my broker if I ever did a job that I thought would exceed this and they would inform my insurer. Derek your premium seems pretty low for so much treatment risk.

To date no one else seems to have confirmed they are also covered for this amount for a treatment risk.

So the jury is out.
Title: Re: insurance, the whole caboodle
Post by: derek west on March 03, 2010, 08:54:52 pm
jury? didn't realise i was on trial.

right okay, heres my defence. ;D

axa was £250k treatment risk

this new one has 5 million

all this for £350

then another £350 for equipment up to 20k


CORE COVERS LIMIT OF INDEMNITY EXCESS
Public Liability £ 5,000,000 any one claim £ 250 each and every claim
Products Liability £ 5,000,000 any one year £ 250 each and every claim
Employers Liability £ 10,000,000 any one claim £ 250 each and every claim
Cover Includes:
 Damage to Property Being Worked Upon
 Treatment Risks
 Loss of Customer’s Keys to £
Title: Re: insurance, the whole caboodle
Post by: derek west on March 03, 2010, 08:59:40 pm
correction, policy is £475 then £250 for eqiupment.
Title: Re: insurance, the whole caboodle
Post by: elliott cleaning on March 03, 2010, 09:07:28 pm
Derek

Above on the one side you mention 'treatment risk' & on the other side you mention 'product liability'.    Check out the definitions carefully in each case.  You might find that they are not one and the same thing
Title: Re: insurance, the whole caboodle
Post by: derek west on March 03, 2010, 09:10:18 pm
done it checked it. that was cut and pasted off the policy, i missed a line which also covers me for working at height which also helps when your hanging out of a third floor flat window hauling up pipes ;D
Title: Re: insurance, the whole caboodle
Post by: happy mondays on March 03, 2010, 09:13:47 pm
Hi Derek,  ;D

Maybe think I need to change my insurers, I wasnt having a go or doubting you, it seems a very good price for alot of cover, as Ive said mine is 10mill employee, 5 mill public, loss of keys, misuse of telephones etc, items worked upon, but only 25k treatment risk.   
Title: Re: insurance, the whole caboodle
Post by: derek west on March 03, 2010, 09:22:05 pm
like a lot of people have said on here, when it comes to insurance companies, price is one thing, them paying out is another.

anyone had any problems with allied paying out? obviously axa are a definate no no, judging from some of the posts.

oh and just an update, NFU quoted me £1300. :o
Title: Re: insurance, the whole caboodle
Post by: happy mondays on March 03, 2010, 09:30:00 pm
I think its a must to be bothered to shop around, just like any other insurance (home, car etc) I always seem to end up leaving until the last minute, in my experience most premiums are based on turnover. I will make the effort next year and get quotes direct rather than using a broker.