Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: creggan on February 22, 2010, 04:17:26 pm

Title: would you clean?
Post by: creggan on February 22, 2010, 04:17:26 pm
just being to one of my customers houses to clean.noticed that windows were very clean,surprising as i clean every 10 weeks.give them the once over anyway and left note.just wondering if anyone would have left them and contacted customer before cleaning in such circumstances
Title: Re: would you clean?
Post by: JRDEasiReach on February 22, 2010, 04:21:18 pm
in a word - NO.  If the frequency has been agreed and you turn up to clean them i would clean on, its up to the customer to inform you of any changes.
Title: Re: would you clean?
Post by: paul rulton on February 22, 2010, 04:23:48 pm
i would just carry on as arranged
Title: Re: would you clean?
Post by: actualcleaning on February 22, 2010, 04:29:58 pm
So what would you do if they were clean except one with birds mess on it...would you just clean that one window and aportion the payment.....
You have agreed a schedule with the customer,stick to it i am sure they will be happy you do.
Title: Re: would you clean?
Post by: daz1977 on February 22, 2010, 04:31:05 pm
no,  what i have noticed is with wfp, the windows seem cleaner for longer and makes my life easier
Title: Re: would you clean?
Post by: John Walker on February 22, 2010, 04:50:42 pm
Quote from: daz1977 on February 22, 2010, 04:31:05 pm
no,  what i have noticed is with wfp, the windows seem cleaner for longer and makes my life easier

but -  unfortunately less money.  I just go ahead and clean them unless notified otherwise.  I find if I leave them until the next due date, I'm having to clean and rinse more for the same money.
Title: Re: would you clean?
Post by: DaveG on February 22, 2010, 05:13:31 pm
Ive noticed a few jobs Ive been to lately (overdue too) have been absolutely spotless , including sills....but i did them anyway! ;D
Title: Re: would you clean?
Post by: R W C™ on February 22, 2010, 05:17:28 pm
They pay you to keep them clean, not clean them when there dirty....
Title: Re: would you clean?
Post by: JamesTurnbull on February 22, 2010, 05:41:37 pm
Quote from: R W C on February 22, 2010, 05:17:28 pm
They pay you to keep them clean, not clean them when there dirty....
very true point
Title: Re: would you clean?
Post by: Gav Camm lammy 283 on February 22, 2010, 06:53:58 pm
just do as normal
Title: Re: would you clean?
Post by: sgibsoncleaning on February 22, 2010, 06:57:00 pm
had a job last week that hasnt been done since before xmas. when i drove up i thought they look clean he must have got someone else. on closer inspection they where dirty but not as bad as they should have been. if the customer has your contact details and you are not late just do them and call for payment as normal
Title: Re: would you clean?
Post by: mark dew on February 22, 2010, 08:57:31 pm
I have a good percentage of my work tht only really neds the off window claning. But as the agreement is mothly etc i just turn up and clean everything. I see it the same as rwc. My of my custmers would be well chuffed if they had a monthly clen and they looked goodf for most of that month.

I have said to some older customers that it is like takin candy from a baby, and am happy to go 8 w0eekly instead if they prefer.