Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: incey on February 05, 2010, 09:23:34 pm

Title: Problem With My Purefreedom Van System
Post by: incey on February 05, 2010, 09:23:34 pm: Had a 500l twin operator van system fitted a week last tuesday, Used it on the wednesday and now its fooked >:( >:( >:(. Had a few cold nights the other day but had an oil filled radiator on low all night to prevent any problems. Came to turn on the flowmasters yesterday and the fuse blew, Changed the fuse and now instead of flashing BAT on the flowmasters they have gone tits up, Not charging when the van is running and when switched on just broken letters showing on the display.

Can anyone help me with advice on how to sort it out, P*SSED off is an understatement as like i said only used it for bout 6 hours so far and it set me back £3300 :'( :'( :'(.
Title: Re: Problem With My Purefreedom Van System
Post by: rg1 on February 05, 2010, 09:28:03 pm: I would have thought that your 1st port of call should be Pure Freedom. Give them a ring!
Title: Re: Problem With My Purefreedom Van System
Post by: incey on February 05, 2010, 09:33:24 pm: Missus rang them today as ive had a ton ov work on today so didnt have the time to phone them myself. They said to change the fuse which i have done but it hasnt sorted it at all.
Title: Re: Problem With My Purefreedom Van System
Post by: ftp on February 05, 2010, 10:35:22 pm: How cold was it where you are?

I had a tube heater in my van for three weeks non stop and it still froze up :-\
Title: Re: Problem With My Purefreedom Van System
Post by: East coast window cleaning Services on February 05, 2010, 10:39:51 pm: ring them mate if i was that pee'd off i would have made time to speak to them while i was working, You got a mobile aint you??
Title: Re: Problem With My Purefreedom Van System
Post by: rg1 on February 05, 2010, 10:56:22 pm: I have phoned on a few ocassions and spoken to Andrew Bramley. he's a nice guy and he WILL sort out the problem for you.

Give him a ring tomorrow morning. It's by far better than asking for help on here.
Title: Re: Problem With My Purefreedom Van System
Post by: incey on February 05, 2010, 10:58:02 pm: there not open on a saturday though are they?
Title: Re: Problem With My Purefreedom Van System
Post by: rg1 on February 05, 2010, 11:03:59 pm: Quote from: incey on February 05, 2010, 10:58:02 pm
there not open on a saturday though are they?

Yes, till about lunchtime.

You said the system was fitted, so assuming you dont live too far away then it would be even better to take the van back and let them have a look.
Title: Re: Problem With My Purefreedom Van System
Post by: incey on February 05, 2010, 11:18:15 pm: Cheers mate, Ive give them a bell in the morning, Im in manchester so nearly 6 hour round trip!!!
Title: Re: Problem With My Purefreedom Van System
Post by: Carl2009 on February 06, 2010, 07:29:22 am: I had this exact problem with my Purefreedom van system. Kept changing the fuse. Eventually they sent me a new digital flow controller - no blown fuse / problems (touch wood!) since I changed it. Good luck.