Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: simon knight on January 30, 2010, 11:23:13 am

Title: My first really obsessive customer.
Post by: simon knight on January 30, 2010, 11:23:13 am

I arrived at 9 this morning and already she's dusting, polishing and hoovering. I do the windows both sides, collect my money and ask her on the way out how often I should come.

"Every 3 weeks please"
"Isn't that a bit too often? Perhaps once a month to 6 weeks?" I ask.

The look on her face was almost as if I'd dropped my strides and pooed on her carpet ;D

"No no Simon every 3 weeks please" (this said really panicky)

At £20 a go I wish all my custys were like her!!
Title: Re: My first really obsessive customer.
Post by: daz1977 on January 30, 2010, 11:29:29 am
they are the best type of custy, usually know millions of people who they tell about you,  i had one who wanted dont every week, when every one else was on monthly,
Title: Re: My first really obsessive customer.
Post by: gewindows on January 30, 2010, 11:35:51 am
'Oh I dont Missus Fusspotty, perhaps we ought to think about doing them weekly'  ;D
Title: Re: My first really obsessive customer.
Post by: matt on January 30, 2010, 11:49:14 am
i have a few houses i do every 2 weeks, compared to my others that are every 6 - 8 weeks

they are on my estate, i do them on the way home, as they are allways clean i can do them in the pitch dark  ;D seriously, they have them done in the dark in the winter
Title: Re: My first really obsessive customer.
Post by: ccmids on January 30, 2010, 12:26:21 pm
'Oh I dont Missus Fusspotty, perhaps we ought to think about doing them weekly'  ;D

hourly would be better
Title: Re: My first really obsessive customer.
Post by: wizard on January 30, 2010, 02:46:49 pm
Maybe she is mixed up between window clean and her sex life. Maybe  the old man is getting it once every 6 weeks
Title: Re: My first really obsessive customer.
Post by: Wrekin C S on January 30, 2010, 02:52:00 pm
Maybe she is mixed up between window clean and her sex life. Maybe  the old man is getting it once every 6 weeks

LOL  :)
Title: Re: My first really obsessive customer.
Post by: AuRavelling79 on January 30, 2010, 03:52:49 pm
It's good if it's very local but who wants to be driving miles for a one off?

I've got a mate who's a bit OCD I reckon - I call him the "Constant Gardener" because he is. And this is absolutely true, about two years ago which was five years after having a new roof on his bungalow he spent all the late spring evenings scrubbing his tiles clean by hand. :o
Title: Re: My first really obsessive customer.
Post by: simon knight on January 30, 2010, 04:18:57 pm
 scrubbing his tiles clean by hand. :o
Quote

....and probably dislodging half of them ;D

This lady is about a 5 minute drive from me so no calamity. Hopefully I'll get the neighbours as well as she tells me her old windy has called it a day now that he's turned 82  :o
Title: Re: My first really obsessive customer.
Post by: suds window service on January 30, 2010, 08:44:01 pm
what about this one .ok your quote will be" 100 pounds per time."
 customer" can you do them fortnightly" 8) no probs!!!!!!!!!!!!!!!
Title: Re: My first really obsessive customer.
Post by: mci services on January 30, 2010, 11:21:43 pm
i have loads of these type of customers and after they have followed you from window to window cleaning the insides and asking if you can do weekly and checking the windows with frosted glass just in case youve missed them. they turn out not bad customers and have total trust in you, but at first they are areal pain
Title: Re: My first really obsessive customer.
Post by: Londoner on January 31, 2010, 08:41:13 am
You do get them, I went to one of mine on a day when there was still snow in the ground. She said "Oh thank goodness you've come, I was SO WORRIED you wouldn't be able to make it with all this snow"

The sad thing is she meant it. Some people really do need to get out more.
Title: Re: My first really obsessive customer.
Post by: Window Washers on January 31, 2010, 09:06:03 am
You do get them, I went to one of mine on a day when there was still snow in the ground. She said "Oh thank goodness you've come, I was SO WORRIED you wouldn't be able to make it with all this snow"
The sad thing is she meant it. Some people really do need to get out more.
These are the best customers to have  ;D
Title: Re: My first really obsessive customer.
Post by: Ta-ra on January 31, 2010, 09:37:55 am
'Oh I dont Missus Fusspotty, perhaps we ought to think about doing them weekly'  ;D

hourly would be better
;D lol!
Title: Re: My first really obsessive customer.
Post by: A & J Owen Window Cleaning on January 31, 2010, 07:07:01 pm
yeh them are the nice ones i hate the can u come every 6 mthly cleans losers should have done a dump on her carpet and promoted your new service poo services scrape and bin