Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: waynebarry on January 12, 2010, 09:51:21 pm

Title: Is is worth joing the NCCA?
Post by: waynebarry on January 12, 2010, 09:51:21 pm
As Above :)
Title: Re: Is is worth joing the NCCA?
Post by: deep-cleaningukltd on January 12, 2010, 10:06:46 pm
Some swear by being a member of a trade body. You can us their logo in your ads (Only if a member).

For IICRC membership you have to show an ongoing training program, not sure about the NCCA.

The NCCA also put your details on their website and, apparently, send enquiries received if you are the closest. Perhaps others could confirm that.
Title: Re: Is is worth joing the NCCA?
Post by: Shaun_Ashmore on January 12, 2010, 10:07:33 pm
Yes!

If you are expecting them to change the world then you will be disappointed as they don't look for work for you but you will be able to use the badge as a selling point for a quality mark.

If you know your stuff and are using it for marketing all well and good but if you are wanting to join for above and beyond learning I would do IICRC courses,both organisations don't do alot for your money after you have joined IMO but it depends on what you want out of it.

Shaun
Title: Re: Is is worth joing the NCCA?
Post by: waynebarry on January 12, 2010, 10:27:09 pm
Cheers Adi & Shawn for your advice are you going to attend the two day seminar mentioned in the other thread it would be great to meet you. :)
Title: Re: Is is worth joing the NCCA?
Post by: deep-cleaningukltd on January 12, 2010, 10:33:16 pm
Yes
Title: Re: Is is worth joing the NCCA?
Post by: Shaun_Ashmore on January 12, 2010, 10:44:30 pm
Adi are you a fast track member?

Shaun
Title: Re: Is is worth joing the NCCA?
Post by: deep-cleaningukltd on January 13, 2010, 10:28:40 am
Shaun

Yes, Eco member.
Title: Re: Is is worth joing the NCCA?
Post by: Shaun_Ashmore on January 13, 2010, 10:36:34 am
What's the difference with an eco member and a fast track member and how much does it cost?

Shaun
Title: Re: Is is worth joing the NCCA?
Post by: deep-cleaningukltd on January 13, 2010, 10:48:09 am
Shaun

If you send  PM with your phone number I'll give you a bell.
Title: Re: Is is worth joing the NCCA?
Post by: waynebarry on January 13, 2010, 11:42:09 am
Adi could you e-mail me your phone number so I can talk to you about the difference between fast track & eco as you seem to have some knowledge of Alltec? sales@apluscleaningservices.co.uk
Title: Re: Is is worth joing the NCCA?
Post by: jsm on January 13, 2010, 08:34:42 pm
i would say NO , joe public havnt got a clue who the ncca is let alone the other one abccccc etc
we have some in the window cleaning too - money for nothing ....

my view, spend the money on 10000 leaflets , 

as training - lots of places do that , prochem, ashbys , etc - or blag a few days tagging alone with a carpet cleaner , the best training ive found.
Title: Re: Is is worth joing the NCCA?
Post by: neil55 on January 13, 2010, 10:23:52 pm
I was a member of the ncca for 5 yrs.

I think they have lost their way. Their stated aim is to create jo public awareness of ncca.

That will cost £millions and take years - so hopeless cause IMO.

I left - reluctantly.

By the way I got 2 leads in 5 yrs - so that does not work either.

Agree use the membership money for yr marketing!!!

Neil
Title: Re: Is is worth joing the NCCA?
Post by: Peter Sweeney on January 13, 2010, 10:32:45 pm
The opportunites for creating public awareness are endless and cost very little.
Title: Re: Is is worth joing the NCCA?
Post by: Joe H on January 14, 2010, 06:27:03 am
I was a member of the ncca for 5 yrs.

I think they have lost their way. Their stated aim is to create jo public awareness of ncca.

That will cost £millions and take years - so hopeless cause IMO.

Neil

Their stated aim does NOT include public awareness, and I assume that is because they well know it will cost a lot of money and take years, as you correctly said.

They have four main aims which can be found on their website.
Neither is finding you jobs one of their aims.

YOU have to use it like any tool.

I have clinched a deal with clients after I have explained NCCA as part of my overall sales pitch.



Title: Re: Is is worth joing the NCCA?
Post by: Colin Day on January 14, 2010, 09:16:39 am
So what you're saying is, join NCCA then explain to every customer what it is and tell them you're a  member?

Why?

Sell yourself and your service and if you get the job, prove you are well worth the money and they'll keep using you.

I've got better things to spend the membership fee on TBH...

BUT, the minute I answer the phone and people start asking "Are you a member of the NCCA? Because that's the sort of carpet cleaner I want cleaning my carpets" Then I'll join!
Title: Re: Is is worth joing the NCCA?
Post by: Joe H on January 14, 2010, 12:45:28 pm
Do you not sell yourself when you tell them you have invested thousands in new equipment and training, oh and the best cleaning fluids on the market.
Things like that make you stand out from the competition, but the custy wont know unless you tell them.

Does Robert Saunders advertise to the public that he sells a machine that is infinitely superior then a Rug Doctor, oh and by the way if you live in Cornwall there is a guy with our machine. No.  You have to go out and sell your service, and if you have something that makes you stand out in the crowd then you use it - to its fullest.
No difference being a member of the NCCA.

The only reason people know about Corgi (and others) is that it is legislation.
But then again, some might think you talkiing about Lizzies dogs.
Title: Re: Is is worth joing the NCCA?
Post by: deep-cleaningukltd on January 14, 2010, 01:01:30 pm
Joe

It's GAS SAFE now, CORGI don't exist anymore.

Wayne
Told you this was a contentious subject.
Title: Re: Is is worth joing the NCCA?
Post by: D Ingram on January 14, 2010, 01:25:59 pm
I have to  agree with Joe .

The NCCA have been around for 30yrs and in that time I have to say they have not made that big an impact on the public.  And as Joe quite rightly says you alone have to sing their praises when you’re in front of the customer.  I myself like many others have never been a member of the association so do not know the benefits of joining (if any).

Many of the guys’s who have come and had a day out with me say that their time spent on the courses was money well spent in terms of basic training and good grounding.  As for practical experience there was none to speak of.  What it did give them was a good in site of what to expect and how to apply themselves.

Would I spend the entrance fee on leaflets.  I would have to say NO!  Without some knowledge of what I was doing all the work those leaflets bring in would be of little use to me if I hadn’t a clue what I was doing.
Like many other s when I started out I practised on friends and family going round rubbing holes in furniture and shrinking their carpets till I got it right. :'(
  For you guy’s help is at hand, so go do the cause and then hopefully you can find a knowledgeable local cleaner who will take you under their wing and help you hone your skills. ;)

Now where did I put that tin hat? :o
Title: Re: Is is worth joing the NCCA?
Post by: Colin Day on January 14, 2010, 01:44:04 pm
If you read my post I actually state that I sell myself and my service. I do let them know about the state of the art machine I've got and how the chemicals I use are safe and will prevent resoiling. But in the main, most people are happy that you know what you're talking about and I only seem to ever lose out on a quote because they are after a cheap job, not because I'm not a member of the NCCA.

If I really thought I needed to, I could say I'm a member of the NCCA anyway even though I'm not and that would save me hundreds in membership fees. (Don't worry, I wouldn't actually try it) Is the custy gonna check up on me? I doubt it somehow because they'll be thinking "What the hell was he talking about....?"

If I see a van with a NCCA sticker on, I must admit, it is a nice looking sticker! But that's as far as it goes for me I'm affriad.... Like I say, if people start asking if I'm a member, I'll join! I can't say fairer than that :)
Title: Re: Is is worth joing the NCCA?
Post by: Joe H on January 14, 2010, 01:49:43 pm
Many of the guys’s who have come and had a day out with me say that their time spent on the courses was money well spent in terms of basic training and good grounding.  As for practical experience there was none to speak of.  What it did give them was a good in site of what to expect and how to apply themselves.

You got the principle aim of the NCCA there Dave, and I copy and paste off their web site.

"The principal objective of the NCCA is the establishment and maintenance of minimum standards within the carpet and upholstery cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers, whether in the domestic or the commercial sphere".

There are 4 more aims stated by them, none of which state they will promote the NCCA heavily to the public.
How can they, with limited funds and 3 staff.
Dont forget, and this includes Ken Wainwright and Derek Bolton when they were directors, all give their time voluntary. Most of the Directors will be just like you and me - carpet cleaners, or in the trade,  earning a living.
Title: Re: Is is worth joing the NCCA?
Post by: Joe H on January 14, 2010, 01:54:13 pm
Joe
It's GAS SAFE now, CORGI don't exist anymore.

Well there you are Adi.
I didnt know Gas Safe existed, just shows that even with a larger organisation where by legislation a fitter has to conform, the message doesnt get about.

Colin.
You got to get the job BEFORE you can prove yourself and be used again. You need every aid to be able to do that.
I know I got jobs by selling "all of me", and that includes NCCA.
I know I got jobs where people have been on the NCCA website and gone to "find a cleaner", and I am their.
Works for me - works for others too.
Title: Re: Is is worth joing the NCCA?
Post by: Colin Day on January 14, 2010, 02:01:52 pm
Joe,

I'm sure it works for you Joe but there's not enough people waxing lyrical about it for my liking, certainly here on CIU.

Maybe one day, never say never they say!!!!! :)
Title: Re: Is is worth joing the NCCA?
Post by: Joe H on January 14, 2010, 02:08:06 pm
Colin
You should well know by now

some people dont let on even to what cleaning fluids they using because of the bad reaction they get on here from some.
Same with NCCA, you might be suprised who are members.
Title: Re: Is is worth joing the NCCA?
Post by: Len Gribble on January 14, 2010, 02:24:28 pm
Joe


John Bolton :o :o ???


Len
Title: Re: Is is worth joing the NCCA?
Post by: Andrew Briscoe on January 14, 2010, 02:43:32 pm
Do you not sell yourself when you tell them you have invested thousands in new equipment and training, oh and the best cleaning fluids on the market.
Things like that make you stand out from the competition, but the custy wont know unless you tell them.

Does Robert Saunders advertise to the public that he sells a machine that is infinitely superior then a Rug Doctor, oh and by the way if you live in Cornwall there is a guy with our machine. No.  You have to go out and sell your service, and if you have something that makes you stand out in the crowd then you use it - to its fullest.
No difference being a member of the NCCA.

The only reason people know about Corgi (and others) is that it is legislation.
But then again, some might think you talkiing about Lizzies dogs.

I just heard on the news about that guy who was caught having sex with the queens dogs,
he was in crown court today, and the jury found him NOT GUILTY.

Turns out he was CORGI REGISTERED.  ::)

Andrew
Title: Re: Is is worth joing the NCCA?
Post by: Joe H on January 14, 2010, 03:11:15 pm
Joe
John Bolton :o :o ???
Len

My mistake Len
Should have been Derek Bolton.
I will alter my post to make it correct.
Title: Re: Is is worth joing the NCCA?
Post by: Dave_Lee on January 14, 2010, 04:49:10 pm
To answer the question - if you can afford it, it wont do your business any harm. The public may not know what the NCCA is, however I have had inquiries from clients that have told me that they always look for a trade association member, and saw the logo in my ad. I'm not saying how many clients this is important to, but definitely jobs from these type of people more than repay the annual membership fee.
Dave. 
Title: Re: Is is worth joing the NCCA?
Post by: stuart_clark on January 14, 2010, 05:54:44 pm
I have been a member of the NCCA for about 14 years! saying that I dont think i have ever made any more money for being a member! I use there logo in my yp advert and thats about all, it is true that some prespective clients do prefer you if you belong to a trade asociation, but most of the general public have never head of the NCCA! I do think they make a lot more money from subscriptions and training coarses than they let on, but who realy cares, to be quite honest i think they are loosing there members at an alarming rate!
I became a member ofter completeing a training coarse back in 1996 and have kept in touch with a lot of the folk that did that training course with me and went on to be members! saying that iam the only one still in membership today as the rest have resigned! I think in todays economic climate , the NCCA needs to be more  economically viable!
Title: Re: Is is worth joing the NCCA?
Post by: ady on January 16, 2010, 10:44:28 pm
I did the NCCA carpet and upholstery course and joined the association, because there are so many cowboys in my town, we all know, the lads with the chuffing george machine and what ever cleaner they can get from wilkies.
I have  good gear ,training and do my best I am uniformed polite etc and the problem is where i am so much damage has been done by splash and dash merchants that I thought being part of a trades body could seperate me from the cowboys and makes my business more credible.
I feel this has worked for me and it is good to have back up a call away,my membership was covered by two jobs I got through the NCCA.for me it was worth joining the NCCA :)