Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: petemg on January 10, 2010, 09:01:58 pm
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hi all :) in te eighties i worked for a few firms that got all there work via flyers £8 a room and all that, whole house clenead then free carpet protecter i earnt about £600 week working for these people with an old stym vac machine in hindsight it was a hard way to get in to carpets ::)..........pete
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hi and your point is,
chris
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Enterprise cleaning in Bournemouth called me on Friday , and were most surprised when I told them that thier business model was old hat. AND that they would be shut down.
This is what I was offered, I wrote it down as he said it so it is fully accurate.
They have a call centre that gives each cleaner 20 jobs per week guaranteed.
Customers are offered any 2 rooms cleaned for £8.99 all in. It is up to the cleaner to use thier skills to upsell the job to a higher value.
The cleaner pays £100 a week for hire of a new signwritten van .. berlingo , and rents a porty for £50 a week ,, then has to but prochem chems at a marked up price.
The operator gives the company 40% of gross earnings.
I cant believe they are trying on such a stunt.
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What a bunch of stunts :D
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Enterprise cleaning in Bournemouth called me on Friday , and were most surprised when I told them that thier business model was old hat. AND that they would be shut down.
I feel a phonecall coming on tomorrow to the relevant authorities as i bet these guys are classed as self employed when really they are employed >:(
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Enterprise cleaning in Bournemouth called me on Friday , and were most surprised when I told them that thier business model was old hat. AND that they would be shut down.
I feel a phonecall coming on tomorrow to the relevant authorities as i bet these guys are classed as self employed when really they are employed >:(
Yes it was self employed , I am guessing they are having trouble recruiting , that is why the called me.
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Have a couple of this type by me. Usually get 2 or 3 every year pop up and then dissapear.
The latest on has bougt a Host system, has also got a pram business and advertises as wool safe approved ( yet he is not nor done any trainning)
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Cupid stunts.
Shaun
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geezer in my town doing them for £12 per room
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Enterprise cleaning operate a great deal in Weymouth / Dorchester area, and we have picked up a number of customers who have been sucked in by the £8 a room ad and then bullied into spending upwards of £150 for all the extras
they seem to overbook themselves aswell and then not turn up to half the appointments which is highly unprofessional and very iritating for the customers.
I heard so many bad stories about them I've thought about reporting them to trading standards
steve
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Work it in your favour, put an editorial in your local rag, it'll be free if you can find a customer of theirs that have had a bad experience and then you miraculously come in a put it right but get a reporter to put it in their column, it has so much mileage in that advert you could use it for years.
Shaun
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Work it in your favour, put an editorial in your local rag, it'll be free if you can find a customer of theirs that have had a bad experience and then you miraculously come in a put it right but get a reporter to put it in their column, it has so much mileage in that advert you could use it for years.
Shaun
I was thinking something similar ,, except I was going to say that at £8.99 for 2 rooms all these people were being ripped off ,,,,, Sheffield Shaun will drive down to Bournemouth and do a full house for £4.99!
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My problem with all this, is how much are they poisoning our profession?
Customer 'A' uses this type of company and all within shouting distance believe this is what the carpet cleaning industry is all about, making it harder for all of us.
The real winner will be homebase etc who hire those machines out.
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Neil this links into my other post. Ive got to agree with you because it all dilutes our business to a certain percentage.
I just seem to be seeing more of it over the past 6 to 12 months.
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Exactly Neil
Just like the other thread (New Carpet Cleaners) - why help them, its slowly destroying this industry, where one day we could all be doing cheap work just to pay a bill and have food on the plate. Or simply get a job in Asda's ::)
Ok slightly exagerating, but it has a valid point
Mark
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there are so called carpet cleaning companys operating in the cleveland area that advertise rooms cleand from £7.00
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hi and your point is,being young an stupid i thought iwas a carpet cleaner, not a rip of merchant working for bigger rip of merchants >:(
chris
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hiya
unfortunaely i think there will always be the fly by nights, with their vax machines that will clean a carpet for a fiver just to get their beer money for the pub.
all we can do is be there to try and put it right for the customer when it all goes pear shaped and hope they learn than cheap is definately not worth it.
trena
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all we can do is be there to try and put it right for the customer when it all goes pear shaped and hope they learn than cheap is definately not worth it.
trena
I have picked up a few regular customer on the back of fly by nights after they did a poor job.
Mike
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SAME HERE MIKE, SO NOT ALL BAD
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am suprised a few arnt using kirby cleaners, as i know a few sales men use to advertise them as being able to be used to do peoples carpets as a business
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They actually use Prochem Cheyenne portables, prochem chems ,and get trained in house , and at Prochem run courses,, the cowboy part is that once in the customers house they bump the price up.
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I'm quite sure I don't need to spell out the rules on being self employed and getting all your work from one source.
It sounds like this lot are cheating the system on employment with PAYE, NI and insurances.
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Jason,
regarding Enterprise, they have now got 20 vans on the road and what i have been told by a local supplier is that when they have saturated this area they are then going further down the coast, eastwards.
If someone,stupid enough, to have that clean for £8.99 all they do is wet vac with cold water , no chems at all.
My son knows one of their ex operators and when he was training, 3 days :o, one of their operators uses cold water to soilproof, says it all realy.
Regards
Daryl
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They have vans in Portsmouth , and Havant ,, they are moving to Ferndown next month.
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I'll be waiting ;)
Regards
Daryl
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Had a chap call me in december in southampton had paid £8.99 for lounge about 16sqm
This is what he said : Sorry to bother you i have had my carpet cleaned yesterday and it is still wet dont worry it wasnt you. how long does it normally take to dry only the company i used said they would get back to me after speaking to a member of there staff, and they havent
I explained depends on the type of carpet time of year ect ect but in general around 4 to 6 hrs
The chap was less than a mile away from me and said he was keen to have his hall stairs and landing done but a bit put off now.
I arranged to pop in on the way home went in and yes 24hrs later they were a bit on the damp side
got some kitchen roll out the van and pressed down on the area in front of the settee and the paper was filthy so yes i beleive they must only use water no chems.
LEFT HIM WITH THE SNAIL TO DRY OUT CHARGED HIM £130 FOR THAT DINING ROOM HALL STAIRS LANDING DOING HIS MOTHERS ON THE 21/1 HAPPY NEW YEAR.
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There also recruiting 'cleaners' in Cardiff, Reading & Swindon areas,
amazingly they don't even inform customer of extra charges at start of job but bump the price up at the end when filling out the paper work,
thankyou madam that will be a £100 please, customer, but its only £8.99, for 1 room? Ah sorry its taken longer than we thought & you had alot of marks to remove, also my colleague spilt some defoamer on your carpet & we had to clean that up to?????
Unbelievable story but unfortunately true, this came directly from a customer.
they usually work in two's as its more intimidating for the customer, so they usually get paid ( the once) . Thats why they have to keep moving to different areas.
Going back to the van rentals, so the 'cleaners' pay £400 per month for a vehicle which you can lease for £160 per month, from vans direct etc?
£400 times 20 vans = £8k a mth van rental, this leaves a difference of £240 # 20
=£4800 # 12 = £57'600 company turnover on van rentals a year?
Plus a 100% profit on machine hire & 50% mark up on chemicals that are used??
So is this a rental company or a cleaning company??
Apparently there longest serving operator has been there 14wks, and they have a huge turnover of staff.
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I just called them again for a laugh ,, got the deal spelled out again exactly the same .
Doe anyone else want to call?
01202 527316 ask for Ian ,he sounds like a really nice bloke ,, it is fun hearing his tone change when you tell him he is a cowboy.
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The one thing you people are missing is that anybody who think that they should have a room cleaned for £8 are not the customers that you want in the first place. Very often you get what you pay for.
Go and quote and then the cheap guys wont get a look in.