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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Daria Taylor on December 15, 2009, 03:46:47 pm

Title: our new website
Post by: Daria Taylor on December 15, 2009, 03:46:47 pm
here's our new site. carpet cleaning one. any feedback will be appreciated.


regards
dash t

P.S don't be too harsh please, i spent few sleepless nights designing it.
Title: Re: our new website
Post by: Phild on December 15, 2009, 04:24:21 pm
Think it looks great. Sent you a personal message via the site. Phil D
Title: Re: our new website
Post by: ross12345 on December 15, 2009, 04:26:05 pm
way too much info mate
Title: Re: our new website
Post by: Colin Day on December 15, 2009, 04:27:18 pm
I agree with Phil, it's a cracking looking site.... Good job done!!! :)
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 04:31:45 pm
Think it looks great. Sent you a personal message via the site. Phil D

thanks i got it, i thought you meant on this forum, silly me.

dash t
Title: Re: our new website
Post by: Bob Allen on December 15, 2009, 04:38:50 pm
Good effort but have to agee seems alot of content
might want to swap the pic for a smiling one with you in a work shirt infront of your van .
The before and after shots are a good idea but they need to be more visibly different (if you know what i mean)
just needs abit of tweaking but well done
Title: Re: our new website
Post by: Hilton on December 15, 2009, 05:02:45 pm
I agree the picture is not very flattering, sorry, also do not use Mr & Mrs Taylor use Christian names,

In prices you have put minimal pricing £50.00, just put minimum order £50.00

Apart from that a good effort, I don't agree about the content, I have always found that if the content is interesting people will read through, you just have to change it once a month to keep them interested, lots of pictures help.
Title: Re: our new website
Post by: Pristine Clean on December 15, 2009, 05:04:10 pm
It a great site. As for too much information, well that is an opinion that will vary greatly. I dont think you can ever have enough info.

Looks Professional. Did you design and make it or is it a company that did it for you?

By the looks of it you use portables? Is this correct?

Cheers

Dave
Title: Re: our new website
Post by: Mike Halliday on December 15, 2009, 05:08:21 pm
if I click on a page labeled 'prices' I expect to see prices.

I'd get rid of the picture of Mr Taylor or at least use a picture where he looks decent ( shirt & tie )

I'd make it more personal more good pictures of you and  I'd put an office or home address somewhere.

but apart from that its a nice looking site
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 05:22:44 pm
thanks everyone for their comments, as regards to the picture someone is working on them now as we speak, should be arriving shortly, of my self and my husband in suit tie etc. I though i will add his picture in for now as is not even on google yet, well it is but not coming up for any search so the chances of customers going on it are very slim.I mainly posted for feedback purposes on website, and didnt release that the picture will pick up so many comments.

as regards to text etc i appreciate your feedback guys like some of you said opinions on that will vary and with this being our second site we found that more txt works better than less.

dash t
Title: Re: our new website
Post by: Doug Holloway on December 15, 2009, 05:25:36 pm
Hi Dash

It looks pleasant and works well BUT it doesnt really sell.

I would cut out some of the waffle and put some bolder, harder hitting statements but thats just a personal opinion.

Some like lots of content.

Cheers

Doug
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 05:26:04 pm
It a great site. As for too much information, well that is an opinion that will vary greatly. I dont think you can ever have enough info.

Looks Professional. Did you design and make it or is it a company that did it for you?

By the looks of it you use portables? Is this correct?

Cheers

Dave

the design and content of the site is all been done by my self, and yes we do use portable only because it's a new addition to our business (main one is cleaning) and hopefully if we manage to establish good relationship with customers ect we will be looking to invest into something more powerful in the future.

dash t
Title: Re: our new website
Post by: jasonl on December 15, 2009, 05:26:48 pm
Looks great , put a picture of you on ,,, lol you look better than your hubby !
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 05:29:49 pm
Hi Dash

It looks pleasant and works well BUT it doesnt really sell.

I would cut out some of the waffle and put some bolder, harder hitting statements but thats just a personal opinion.

Some like lots of content.

Cheers

Doug

any examples? i would much appreciate your help, could you please expand more on term" hard statements"

regards dash t
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 05:33:37 pm
Looks great , put a picture of you on ,,, lol you look better than your hubby !

Thanks  Jason,

Hope you are doing well,

Now thinking about it should have done, didnt release he will get so much stick over his picture,  ::) but never mind new picture is soon to follow this time i will be on it too.

dash t
Title: Re: our new website
Post by: Mark Lawrence on December 15, 2009, 05:44:32 pm
Looks nice, is it a Joomla CMS site where you can add pictures/text yourself etc?

Thanks

Mark
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 05:51:31 pm
Looks nice, is it a Joomla CMS site where you can add pictures/text yourself etc?

Thanks

Mark

thanks, no it's not never used that, it's a basic template adited to my specification, to be fair only one thing thats lef from origional template is menu. rest been changed and edited many time by my self to a spec i wanted it to be.
Title: Re: our new website
Post by: Helen on December 15, 2009, 05:54:44 pm
You'll get higher brownie points with Google if you can change the name to (insert town name) carpet cleaning .co .uk build to serve sounds more like an internet supplier than a carpet cleaning business.
Reduce the size of the picture block at the top as it fills my screen without seeing any words below until you scroll down. Remember people can be lazy and the sooner you catch their attention the more they will look.
Cut out the bit about 'blue chip' etc as it contradicts what you are saying when it goes along the wording of the higher the price the better the service.
Slide 2 is too dark
Slide 3 is confusing

There's plenty of text which is good as it gives you more chance of Google etc picking up on the various words, that potential customers will put into a search engine.

Therefore have a re-look at your text and see if anything can be changed so that you get more of the type of words that potential customers might put in, but don't overdo it with such words as carpet and cleaning.
Title: Re: our new website
Post by: Mark Lawrence on December 15, 2009, 05:57:39 pm
Looks nice, is it a Joomla CMS site where you can add pictures/text yourself etc?

Thanks

Mark

thanks, no it's not never used that, it's a basic template adited to my specification, to be fair only one thing thats lef from origional template is menu. rest been changed and edited many time by my self to a spec i wanted it to be.


Nice! what programme did you use?

thanks

Mark
Title: Re: our new website
Post by: Doug Holloway on December 15, 2009, 05:58:38 pm
Hi Dah

I've looked a bit closer and the Why Choose Us bit is good, it's the waffle in the middle which detracts from it.

I would make that bit the central theme and put the boring bits over to the side or in small writing towards the bottom .

The NCCA quote is not likely to turn on many customersbut does cotain useful seo words.

It's always difficult, many of my sites  needs updating, I have added bits as I go along, mainly for seo and sometimes it can end up a bit of a mishmash. It's a compromise between sales and seo.
Cheers

Doug
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 06:08:28 pm
You'll get higher brownie points with Google if you can change the name to (insert town name) carpet cleaning .co .uk build to serve sounds more like an internet supplier than a carpet cleaning business.
Reduce the size of the picture block at the top as it fills my screen without seeing any words below until you scroll down. Remember people can be lazy and the sooner you catch their attention the more they will look.
Cut out the bit about 'blue chip' etc as it contradicts what you are saying when it goes along the wording of the higher the price the better the service.
Slide 2 is too dark
Slide 3 is confusing

There's plenty of text which is good as it gives you more chance of Google etc picking up on the various words, that potential customers will put into a search engine.

Therefore have a re-look at your text and see if anything can be changed so that you get more of the type of words that potential customers might put in, but don't overdo it with such words as carpet and cleaning.
build2serve is our brand name (it's a cleaning and maintenance company established for over a year now) and as i have mentioned before this is out second site and the reason why it has that name is because is additional devision to our cleaning and maintenance company, same will follow for maintenance and cleaning, so in total there will be 4 sites, one for all of the services one for carpet cleaning one for maintenance and one for cleaning. all of them will have build2serve in the name.but thanks you for your advise anyways.

regards
dash t
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 06:09:14 pm
Looks nice, is it a Joomla CMS site where you can add pictures/text yourself etc?

Thanks

Mark

thanks, no it's not never used that, it's a basic template adited to my specification, to be fair only one thing thats lef from origional template is menu. rest been changed and edited many time by my self to a spec i wanted it to be.


Nice! what programme did you use?

thanks

Mark
if you give me your e-mail i will send you a message.

dash t
Title: Re: our new website
Post by: Pristine Clean on December 15, 2009, 06:09:59 pm
Dash you have email from me

Cheers


Dave
Title: Re: our new website
Post by: Mark Lawrence on December 15, 2009, 06:15:18 pm
Looks nice, is it a Joomla CMS site where you can add pictures/text yourself etc?

Thanks

Mark

thanks, no it's not never used that, it's a basic template adited to my specification, to be fair only one thing thats lef from origional template is menu. rest been changed and edited many time by my self to a spec i wanted it to be.


Nice! what programme did you use?

thanks

Mark
if you give me your e-mail i will send you a message.

dash t

Thanks Dash, its mark_lawrence2@hotmail.co.uk

Mark
Title: Re: our new website
Post by: JandS on December 15, 2009, 06:16:48 pm
The site in itself is okay, maybe a bit long winded but.

The 0808 number will let you down I'll bet.
You seem to cover a large area, what if someone
wants you to come round and quote in say Otley?
That's a fair old round trip for a quote you might not
get.
Your company name does you no good, it doesn't
even hint at carpet cleaning, more a builder.

John
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 06:25:45 pm
The site in itself is okay, maybe a bit long winded but.

The 0808 number will let you down I'll bet.
You seem to cover a large area, what if someone
wants you to come round and quote in say Otley?
That's a fair old round trip for a quote you might not
get.
Your company name does you no good, it doesn't
even hint at carpet cleaning, more a builder.

John

we have covered large area for a year and never had a problem.about the name please read my reply to helen and that explains it, as regards to free number we not had a problem with it yet? why would it let us down because is not 0800?

dash t
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 06:29:21 pm
Helen,

as regards to the third picture, why do you find it confusing? its the actual picture of before and after just how you would expect it to be after builders been in and plastered all walls and ceilings, it was covered in dust ect

dash t
Title: Re: our new website
Post by: Neil Williams on December 15, 2009, 07:11:32 pm
as regards to the third picture, why do you find it confusing? its the actual picture of before and after just how you would expect it to be after builders been in and plastered all walls and ceilings, it was covered in dust ect

Don't take this wrong but the picture looks like it was taken from the landing just above some stairs with the lighter picture looking like wallpaper on the wall at the bootm of the staircase.
Best before and after pics have to be taken from exactly the same spot with walls etc to give some depth and focal points. This doesn't.
Title: Re: our new website
Post by: JandS on December 15, 2009, 07:16:16 pm
So how do you go on going out quoting to say Otley,
an 80 mile round trip maybe for nothing.
Nearly 2 hours driving and 2 gallons of juice.

Re the freephone number.
Most people now use their mobile to make phone calls,
indeed some people don't have a landline now.
They get charged for freephone.
People like to see a local number and will be put off
by no local number, especially older people who associate
freephone and mobile numbers on adverts with gypos and the like.
I spend a lot of time in York at my static caravan at the w/ends.
This year I decided to advertise in their local papers for a month
see if I could get more work there and stay longer.
Poor response because, said the papers salesgirl, it's a freephone
and mobile number, the other 2 cc's in there had a local number
and had been advertising with them for a long time and were
getting the responses.
Not knocking you and I can see why you do it but....................

John




Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 07:27:52 pm
as regards to the third picture, why do you find it confusing? its the actual picture of before and after just how you would expect it to be after builders been in and plastered all walls and ceilings, it was covered in dust ect

Don't take this wrong but the picture looks like it was taken from the landing just above some stairs with the lighter picture looking like wallpaper on the wall at the bootm of the staircase.
Best before and after pics have to be taken from exactly the same spot with walls etc to give some depth and focal points. This doesn't.
i got your point about the picture thanks, if you look close the picture was taken from same angle, my fault for putting it wrong way round when putting them together in photoshop.will look at that later. thanks for advise this is why i posted it for review, so other people can point out my mistakes and dont worry i can take alot of critisism :)
Title: Re: our new website
Post by: Daria Taylor on December 15, 2009, 07:37:43 pm
So how do you go on going out quoting to say Otley,
an 80 mile round trip maybe for nothing.
Nearly 2 hours driving and 2 gallons of juice.

Re the freephone number.
Most people now use their mobile to make phone calls,
indeed some people don't have a landline now.
They get charged for freephone.
People like to see a local number and will be put off
by no local number, especially older people who associate
freephone and mobile numbers on adverts with gypos and the like.
I spend a lot of time in York at my static caravan at the w/ends.
This year I decided to advertise in their local papers for a month
see if I could get more work there and stay longer.
Poor response because, said the papers salesgirl, it's a freephone
and mobile number, the other 2 cc's in there had a local number
and had been advertising with them for a long time and were
getting the responses.
Not knocking you and I can see why you do it but....................

John


ok i take your point, but i wont go out to quote 1 room in otley, we get alot of work round west and north yorkshire from private landlords as many of them owe properties round there but live down south, we do work for them and on most occasions is a full house job, along with end of tenancy cleaning. as regards to local number, i no longer believe in it, we did survey among our customers and most of them dont care at all, we get loads of phone calls from mobile to mobile and internet has taken over the best part of the business. the reason for 0808 number is purely for commercial customers, as we are expanding our cleaning devision and will be marketing widely office cleaning after christmas, and before you aks how i will clean offices in leeds and otley from doncaster, we have staff who deal with regular cleans in those areas and now we are looking to take on more work in commercial sector to keep them in work i.e give them full time hours instead of part time

regards
dash t
Title: Re: our new website
Post by: JandS on December 15, 2009, 08:51:06 pm
Daria you have mail.

John