Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: ftp on December 02, 2009, 07:11:21 am

Title: Christmas rush
Post by: ftp on December 02, 2009, 07:11:21 am
Phone's gone mad again - mostly one-offs I think. Everyone wants a quote over the phone which I try not to do. So far behind now with my regulars they have no chance!
I reckon I'll still be working Christmas Eve 'till dark at this rate.
Title: Re: Christmas rush
Post by: p1w1 on December 02, 2009, 07:35:48 am
i never do one offs especially this time of year..
paul
Title: Re: Christmas rush
Post by: Murdie window cleaning on December 02, 2009, 07:44:08 am
i never do one offs especially this time of year..
paul

Unless you have a completly full round doing some one offs will give you extra money and possibly lead to regular work surely ???
Title: Re: Christmas rush
Post by: DaveG on December 02, 2009, 07:55:48 am
i never do one offs especially this time of year..
paul

I do, but price them accordingly!!!
Title: Re: Christmas rush
Post by: Tosh on December 02, 2009, 08:07:56 am
i never do one offs especially this time of year..
paul

I do, but price them accordingly!!!

I often get calls from the local army camp for march out window cleaning, and I always price these high, and I always get the jobs (just about).  I tend to use ladders for these since they're often heavily soiled and simple to do; they're tiny terraced houses mostly; and I think they're great.

I never refuse point blank a one off (though I used to), though I wouldn't go out of my way to quote for one either; but I always charge high.

Nothing ventured, nothing gained.
Title: Re: Christmas rush
Post by: cozy on December 02, 2009, 08:31:42 am
Tosh, wont do march out windows here. They want the frame mechanism and every nook on the frame cleaned. If it's just the glass we take 50 for in and out 3 bed semi though. Depends which estate manager they have. One offs get done if we are in the area, but not if it means missing one of the regular custies.
Title: Re: Christmas rush
Post by: leapstallbuildings on December 02, 2009, 08:40:44 am
Phone's gone mad again - mostly one-offs I think. Everyone wants a quote over the phone which I try not to do. So far behind now with my regulars they have no chance!
I reckon I'll still be working Christmas Eve 'till dark at this rate.

I've seen others post stuff like this on here.  Although I am asked for the odd one off, it doesn't seem to increase in the run up to Christmas.
Title: Re: Christmas rush
Post by: macmac on December 02, 2009, 01:53:35 pm
I'm always busy in the run up to xmas. I have to book work in advance & prioritise customers in a que!!

Everybody wants their windows done "just" before xmas ::)

A lot of my larger jobs have in's + out's done every year in december. Loads more work to fit in less daylight hours.

Strangest tip I got last year was a frozen pheasant, shot & prep'ed on their own estate! ;)
Title: Re: Christmas rush
Post by: matt on December 02, 2009, 01:59:51 pm
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans
Title: Re: Christmas rush
Post by: macmac on December 02, 2009, 02:20:24 pm
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans

What you doing back home at this time Mathew?? ;D
Title: Re: Christmas rush
Post by: ftp on December 02, 2009, 03:03:56 pm
Back home  :o - he hasn't left home yet!
Title: Re: Christmas rush
Post by: daniel worgan on December 02, 2009, 03:37:46 pm
FTP...if you are that much behind what are you on here for...still not dark here you should be workin g mate. ::)
Title: Re: Christmas rush
Post by: ftp on December 02, 2009, 03:42:09 pm
Did two commercial jobs in the pouring rain this morning and one domestic. Can't walk at the moment that's why i'm sat here.
Title: Re: Christmas rush
Post by: Slash on December 02, 2009, 05:12:40 pm
I don't do ONE OFFS,I say I only do 4,6 or 8 weekly,they say 4 weekly please and CAN YOU DO THEM TOMORROW ??? ??? ???.......I DON'T THINK SO......................I got wise to that old chesnut at this time of year,when I started out I was green as grass and turned up to filthy windows only to be told later "I will ring you when I need you"......................I DON'T THINK SO,when they ring now and say they want to be added to the round I tell them I am busy until after Christmas and if they are genuine they will wait and say so,only then will I make the efford to fit them in before Christmas,I got stung before and never again ;D
Title: Re: Christmas rush
Post by: lee_dewing on December 02, 2009, 05:28:12 pm
on the button slash ;)

sorry i can't do till after xmas, if they don't hang the phone up you got a new custy for the new year.

Can't stand the messer's don't want their inlaws coming over for xmas din dins and seeing their dirty windows and that their to mean to pay out for a w/c

bah humbug
Title: Re: Christmas rush
Post by: Slash on December 02, 2009, 05:50:31 pm
lol.............................yeah,even my missus has to wait till after Christmas ??? ??? ;D
Title: Re: Christmas rush
Post by: matt on December 02, 2009, 06:46:42 pm
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans

What you doing back home at this time Mathew?? ;D

well i got soaked to the skin, even my pants were wet, so i was home at 12.30 :(

i then spent my time wisely stripping down a pop-top that i had just purchased for my campervan, it was hammering down, but as i was wet, i just cracked on

Title: Re: Christmas rush
Post by: macmac on December 02, 2009, 06:48:45 pm
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans

What you doing back home at this time Mathew?? ;D

well i got soaked to the skin, even my pants were wet, so i was home at 12.30 :(

i then spent my time wisely stripping down a pop-top that i had just purchased for my campervan, it was hammering down, but as i was wet, i just cracked on



You should be ashamed not working in the rain!!!!! ;D
Title: Re: Christmas rush
Post by: johnny_h on December 02, 2009, 07:03:19 pm
never take a customer on in december i always say i will fit them in but it will be jan at the earliest ive been cought out before too
Title: Re: Christmas rush
Post by: ftp on December 02, 2009, 07:04:50 pm
 :-\ think my Mrs used to wear a pop top or something.
Title: Re: Christmas rush
Post by: weetot on December 02, 2009, 07:05:40 pm
One offs................................................forget it!  ???
Title: Re: Christmas rush
Post by: matt on December 02, 2009, 08:54:42 pm
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans

What you doing back home at this time Mathew?? ;D

well i got soaked to the skin, even my pants were wet, so i was home at 12.30 :(

i then spent my time wisely stripping down a pop-top that i had just purchased for my campervan, it was hammering down, but as i was wet, i just cracked on



You should be ashamed not working in the rain!!!!! ;D

the first 3 houses were done in light rain ( drizzle ) and whilst it was ok, it wasnt pleasant , then the last house ( i only had 4 to do then i had finished the area ) was done in the rain, it was embarrassing, the lady looked embarrassed when i tapped on the door to collect  :-[, she said " i s.pose you have to work in the rain sometimes "

i know people will say " its all to to with training , guarantees etc etc, but i am not hard up enough to have to work in the rain
Title: Re: Christmas rush
Post by: Window Washers on December 03, 2009, 07:45:31 am
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans

What you doing back home at this time Mathew?? ;D

well i got soaked to the skin, even my pants were wet, so i was home at 12.30 :(

i then spent my time wisely stripping down a pop-top that i had just purchased for my campervan, it was hammering down, but as i was wet, i just cracked on



You should be ashamed not working in the rain!!!!! ;D

the first 3 houses were done in light rain ( drizzle ) and whilst it was ok, it wasnt pleasant , then the last house ( i only had 4 to do then i had finished the area ) was done in the rain, it was embarrassing, the lady looked embarrassed when i tapped on the door to collect  :-[, she said " i s.pose you have to work in the rain sometimes "

i know people will say " its all to to with training , guarantees etc etc, but i am not hard up enough to have to work in the rain
Nothing to do with being hard up Mattis it really, it is a choice. I would have highlighted a point in this post about what customer said to you, but the forum is still playing up and I gave up lol
Title: Re: Christmas rush
Post by: lee_dewing on December 03, 2009, 01:33:49 pm
window-washers-ian

i know you work in rain and was wondering how you do it bsaically

I'm akward custy say, i open the door " it's not woth it mate in this weather"

what do you do then ian.

tell em your rain guarantees etc.
what if you still get not today.

do you then tell custy there binned.


just curious really.
thanks lee
Title: Re: Christmas rush
Post by: JRDEasiReach on December 03, 2009, 04:13:29 pm
having just put my ad in local paper i can just feel whats going to happen, they will all ring me looking their windows cleaned xmas week and i WONT be able to do them all, why cant they just ring now, have had 3 calls so far from the advert, 1 that was a one off isnt bothering now(stuff her) 2nd i quoted this morning as it was local (left note through door and she is to call me) 3rd im going to quote tomorrow and it will be 8 weekly.  I just wish more would ring now instead of later in the month!!
Title: Re: Christmas rush
Post by: matt on December 03, 2009, 04:22:55 pm
ive had 3 calls today about cleans

i guess they were one-off's

i will give them a really high "first clean" price, then a normal price for regular cleans

What you doing back home at this time Mathew?? ;D

well i got soaked to the skin, even my pants were wet, so i was home at 12.30 :(

i then spent my time wisely stripping down a pop-top that i had just purchased for my campervan, it was hammering down, but as i was wet, i just cracked on



You should be ashamed not working in the rain!!!!! ;D

the first 3 houses were done in light rain ( drizzle ) and whilst it was ok, it wasnt pleasant , then the last house ( i only had 4 to do then i had finished the area ) was done in the rain, it was embarrassing, the lady looked embarrassed when i tapped on the door to collect  :-[, she said " i s.pose you have to work in the rain sometimes "

i know people will say " its all to to with training , guarantees etc etc, but i am not hard up enough to have to work in the rain
Nothing to do with being hard up Mattis it really, it is a choice. I would have highlighted a point in this post about what customer said to you, but the forum is still playing up and I gave up lol


i wonder how many customers look at window cleaners working in the pouring rain and think " oh poor fellow, he must be hard up to have to work in that rain "
my guess a fairly high % ( i know alot will not be in etc etc )

for me to work in the rain would mean i would be really desperate for money, lcky i have never got to that point, who knows eh  ? ?? ?
Title: Re: Christmas rush
Post by: JRDEasiReach on December 03, 2009, 04:29:49 pm
as for the working in the rain bit, when you are starting up you really have to try and go out when you can even in drizzle although it aint pleasant, when the rounds built up then you can just put everyone back a day or two if need be but when its a day here, days there it needs to be kept as much as possible to build your reputation up.