Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: sherco on November 23, 2009, 06:10:22 pm

Title: Carpet Cleaning....
Post by: sherco on November 23, 2009, 06:10:22 pm
I have been tiling floors and bathrooms in a large house over the past few weeks that's had some major refurb work done on it,  and the customer asked me if i could clean her carpets this weeks as there family are moving back in next week... I said that I'm too busy this week, anyway she said she would get another carpet cleaner to do it, which i was fine about. I was there today finishing a bathroom and the carpet cleaner arrived in a nice shiny van with carpet cleaning on it, he came in and the customer should him the rooms, and she said how long will they take too dry, about 1 hour he said. The customer then left and the guy went to his van to get his tools.  ??? Well what happened next i couldn't believe.....He came in with a Rug Doctor, the carpets wanted a really good vac..Did he do it NO, he didn't even apply a pre spray or anything jugs fired up the Rug Doctor done the carpets then buggered off by about 10.30...i left the house at 5pm and the carpets were soaking still and didn't look any different...Customer has not seen them yet.  ;D
Title: Re: Carpet Cleaning....
Post by: Tony Gill Carpet Smart on November 23, 2009, 06:26:35 pm
Be interesting to know what she says in the morning wonder if she payed up front.
Is he on the forums??????

Cheers Tony
Title: Re: Carpet Cleaning....
Post by: clinton on November 23, 2009, 06:28:35 pm
Nice shock for the clients ::)

Got a shiny new van with carpet cleaning on it but Aint me ;D
Title: Re: Carpet Cleaning....
Post by: sherco on November 23, 2009, 06:31:10 pm
Gets it from Morrisons for £15 per day, cheaper than buying his own he said...If you are on the forum please come forward. ;D
Title: Re: Carpet Cleaning....
Post by: Peter Sweeney on November 23, 2009, 06:46:35 pm
Andrew,

Next time that happens call me first.

Pete
Title: Re: Carpet Cleaning....
Post by: Steve Barnett (Carpet Care Plus) on November 23, 2009, 07:07:44 pm
I'm free on saturday if she wants it done properly Andrew  ;)


Steve
Title: Re: Carpet Cleaning....
Post by: DavidWright76 on November 23, 2009, 07:55:28 pm
Aint me. I've got a battered Ford Escort van, a shiny blue Ninja & the customers are always happy.
Title: Re: Carpet Cleaning....
Post by: jasonl on November 23, 2009, 07:58:02 pm
I have got a lovely van , and a big truckmount , I do not have a clue how to operate it , so I use my buffer ,, customers always over the moon.
Title: Re: Carpet Cleaning....
Post by: derek west on November 23, 2009, 08:04:21 pm
it was meeeeeee.

i haven't really got a boxer in my van, i'm just good with photoshop  ;D

sherco

can't believe you didn't tell her when you saw the machine.

derek
Title: Re: Carpet Cleaning....
Post by: Mike Osbourne on November 23, 2009, 08:07:57 pm
They must get lots of call backs and tell custy to get lost. Has he been paid up front?

Title: Re: Carpet Cleaning....
Post by: Joe H on November 23, 2009, 08:22:08 pm
sherco

can't believe you didn't tell her when you saw the machine.

derek
Derek
Shiny van turns up, she shows him around, she goes out, he then gets RD out of van. (see Shercos original post)
Title: Re: Carpet Cleaning....
Post by: derek west on November 23, 2009, 08:40:13 pm
it said the customer then left, as in left him to it. at no time did sherco say, the customer went out. ;D

well thats my excuse and i'm sticking to it ;D

derek
Title: Re: Carpet Cleaning....
Post by: sherco on November 23, 2009, 08:49:28 pm
Customer left the guy to get on with it,  as she is not living at the property while refurb is going on. Im not there tmro, but will be back there next week, i willl see if they are dry then...
Title: Re: Carpet Cleaning....
Post by: Shaun_Ashmore on November 23, 2009, 08:50:35 pm
Andrew you are supposed to recommend a friend on the forums.

Shaun
Title: Re: Carpet Cleaning....
Post by: Tony Gill Carpet Smart on November 23, 2009, 09:08:32 pm
Billy no Mates  ;D ;D ;D ;D ;D
Title: Re: Carpet Cleaning....
Post by: Mike Osbourne on November 23, 2009, 09:15:28 pm
She's already had one Cowboy. ;D
Title: Re: Carpet Cleaning....
Post by: markpowell on November 23, 2009, 09:18:50 pm
 ;D ;D
Title: Re: Carpet Cleaning....
Post by: sherco on November 23, 2009, 09:26:52 pm
I will next time, who wants to be my friend... ;D
Title: Re: Carpet Cleaning....
Post by: Shaun_Ashmore on November 23, 2009, 09:48:21 pm
nahhhh too far for me, don't want you as my friend this time, any work up Yorkshire and me and Mark will be your friend.

Shaun
Title: Re: Carpet Cleaning....
Post by: JS2 on November 27, 2009, 06:11:51 pm
An we all worry about call-backs and insurance claims !

Pete (JS2)
Title: Re: Carpet Cleaning....
Post by: johnny windows on December 03, 2009, 12:04:11 pm
Hi,
If you need any carpet cleaning help in London area there is my website address with all the details

www.johnnywindows.co.uk

Johnny
Title: Re: Carpet Cleaning....
Post by: Daveyboy on December 03, 2009, 12:13:41 pm
Check out Johnny's prices:-
http://www.johnnywindows.co.uk/prices.html
Staricase? Sitee?
RD..hear we come..?
Title: Re: Carpet Cleaning....
Post by: JandS on December 03, 2009, 06:03:22 pm
He uses "professional carpet cleaning equipment"    a Karcher.
Just reading the website would put me off.
Spelling mistakes and bad grammar abound.
One of the prices should read £1.50 but is written £1,5

John
Title: Re: Carpet Cleaning....
Post by: Jim_77 on December 04, 2009, 05:02:38 pm
He's got lots of good referneces though! :D