Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: bad trippy on November 23, 2009, 04:43:31 pm
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SCUM OF THE EARTH.
Thats all i wish to say for now as i attempt to cool down >:( >:( >:(
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You've been nicking custies off ftp then? ;)
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ohi do too. proper idiots never in, always moan.oh i wana be a bus driver.much better than this
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ohi do too. proper idiots never in, always moan.oh i wana be a bus driver.much better than this
i knew it , your matt ;D
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SCUM OF THE EARTH.
Thats all i wish to say for now as i attempt to cool down >:( >:( >:(
come on trippy tell
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ohi do too. proper idiots never in, always moan.oh i wana be a bus driver.much better than this
i knew it , your matt ;D
I agree, I think its Matt too lol
Matt
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Nothin to tell. They're a bunch o moanie ol minnies. Luckily, that applies to anyones customers, not just ours. I'd sooner face our custys than servin a custy at McDonalds. Now they do give out sh*te. Aggresive too. In my experience.
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Man oil in your burger sir?
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First thing this morning on 3rd house, me and the mrs get outta van i take my backpack and pole from van, shes grabs her trolley and pole, walk up long path.
I start unraveling pole hose at front of house, Mrs procedes to the backs.
Then from the lounge window pops up a face looking like the hunch back of notrodam (sp)
he's waving franticly at me not to start the windows.
He then comes out and say give us a miss theis time.
Me says, ive just got all the kit off the van along with the mrs and you say you want us to miss you this time?
Me AGAIN. why did you not ring up to cancel our services rather than let us come to you?
Custy we thought it was next Monday you were due.
ME. Nope its today ,hold on heres lasts months day book
Custy errrr could you just leave it this time?
ME. i run a full time business our agreement was for once every 4 weeks, ive kept my side of the deal.
ME. If its the rain you worried about then we offer a rain guarentee.
Custy I see what the Mrs says.
CUSTY errr still no go
ME im affraid i shall be cancelling you from my list
Custy boo hoo
ME walks to van and packs gear away
thats the first story of the day, theres more lol
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Go on ..........
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best rid i say
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gotta go have a bath then go to me give up smoking group so aint got time to type the other story, will do so when i get back latter.
Today i feel like ftp on a good day ;D
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First thing this morning on 3rd house, me and the mrs get outta van i take my backpack and pole from van, shes grabs her trolley and pole, walk up long path.
I start unraveling pole hose at front of house, Mrs procedes to the backs.
Then from the lounge window pops up a face looking like the hunch back of notrodam (sp)
he's waving franticly at me not to start the windows.
He then comes out and say give us a miss theis time.
Me says, ive just got all the kit off the van along with the mrs and you say you want us to miss you this time?
Me AGAIN. why did you not ring up to cancel our services rather than let us come to you?
Custy we thought it was next Monday you were due.
ME. Nope its today ,hold on heres lasts months day book
Custy errrr could you just leave it this time?
ME. i run a full time business our agreement was for once every 4 weeks, ive kept my side of the deal.
ME. If its the rain you worried about then we offer a rain guarentee.
Custy I see what the Mrs says.
CUSTY errr still no go
ME im affraid i shall be cancelling you from my list
Custy boo hoo
ME walks to van and packs gear away
thats the first story of the day, theres more lol
Thats not too bad.... just annoying.
not worth having a cry though. ;D
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gotta go have a bath then go to me give up smoking group so aint got time to type the other story, will do so when i get back latter.
Today i feel like ftp on a good day ;D
Theres your answer... you've stopped smoking !... stressed out.
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It's true Trippy Have a jamacan old holburn and everything will seem juuuuuuuuust peachy ;D
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..............then go to me give up smoking group ..................
Although custies can be pretty annoying, I'm glad I stopped smoking long before I started window cleaning. I probably would have ended up with bits of customers stashed all around the town :)
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I love customers as there my bread and butter, sure we all have customers who pull stunts like that but then again in every walk of life and every JOB someone will p you off and a lot more cos in other jobs you cant just drive off to the next job.
After being in a job for nearly 19 years where deadlines are essential and where the phones never stop ringing from other departments being a total pain then dealing with one or two awkward customers is an absolute stroll in the park.
look at it this way, you got to your 2nd or 3rd customer and that happened, and its let you wind yourself up so much that youve let it completely ruin your day so much so that you come on here to tell everyone how such a tiny matter made you like this.
I'm not having a go just pointing out how you seem to have let something so trivial ruin your day,
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ohi do too. proper idiots never in, always moan.oh i wana be a bus driver.much better than this
i knew it , your matt ;D
It aint me!
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I had 27 years in a factory getting sh*t most days so this job is a breeze it has bad days but wouldn't go back to working for someone else
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Having worked as a retail manager for a number of years I have had to put up with some terrible abuse from customers, so I can understand being a bit peed off, you just have to move on and make a desision as to whether you go back next time or not.
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yes but he has got more to come!
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Here we go story number 2
Gets soaking wet this morning so we head for home have a bit of lunch and stick our clothes in the tumble dryer.
At about 1pm it begins to brighten up and the rain stops so i say to the mrs lets go back out and try and finish.
Goes to custys house, were both on the fronts as need to drive round the backs.
Got one window left on the fronts when the woman rushes to the door.
CUSTY.. you cleaning on such a awful day? (Bear in mind it aint raining and hasnt rained for 1.5 hours)
ME yes we are out cleaning (stating the bloody obvious)
ME we do offer a rain guarentee, please ring if not satisfied and well come back free off charge to sort it
CUSTY Id rather you didnt clean them
ME but we have a mortgage to pay.
CUSTY goes ape poop
ME ok just give me £4 for the fronts
IRATE CUSTY consider the contract ended and slams the door
What a very rude person, it wasnt raining , hadnt for 1.5 hours, still aint bloody raining now even
and she gets a rain guarentee everyone a winner so you would think
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This is why I dont clean in waterfall type weather, if I had a window cleaner and he turned up in this weather I to would of told him not today, have i opened a can of worms ;D
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This is why I dont clean in waterfall type weather, if I had a window cleaner and he turned up in this weather I to would of told him not today, have i opened a can of worms ;D
I agree, the customer doesn't care, if you have to pay for a mortgage Trippy. If the rain is going from left to right, I wouldn't want my windows cleaned, or work in that sort of weather.
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its the stopping and starting that pee s me off.dont have a problem with custys like trippy does as i dont generally clean in heavy rain and custys up in manchester on my round seem to be a lot friendlier.or is it u trippy? ;) ;Dkeep up the no smoking.ive done over a year now and u do get calmer and fitter in time!!at least ur not in cumbria with ur house ruined due to floods.
best wishes
dazmond
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it aint rained for 1.5 hours though and the bloody sun was out by then
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Trippy, we all have days like that, it's not about quiting smoking really. If you have, lets say 300 custies, and you get a day like today, it could bother anyone. If you had 600 custies how would you see it then?
Honestly mate, who cares what they say? If they get funny with you, replace them with two new ones.
It's like being on this forum, some agree with the shyte we type, some don't, who cares? Make these type of custies unimportant. It doesn't really matter does it?
Chin up and get the money they owe you.
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Trippy, we all have days like that, it's not about quiting smoking really. If you have, lets say 300 custies, and you get a day like today, it could bother anyone. If you had 600 custies how would you see it then?
Honestly mate, who cares what they say? If they get funny with you, replace them with two new ones.
It's like being on this forum, some agree with the shyte we type, some don't, who cares? Make these type of custies unimportant. It doesn't really matter does it?
Chin up and get the money they owe you.
good post there cozy
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Any time mate, 35 quid please, you do have PayPal I take it? ;)
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would ya take a fiver?
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Er, no, Ewan would never forgive me for not having a minimum price. ::)
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ohi do too. proper idiots never in, always moan.oh i wana be a bus driver.much better than this
i knew it , your matt ;D
It aint me!
and its not me
i have to post as me, just to stay ahead of dave in the post count, he seems to be posting alot these days
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This is why I dont clean in waterfall type weather, if I had a window cleaner and he turned up in this weather I to would of told him not today, have i opened a can of worms ;D
exactly, and as trippy has discovered, its a customer lost, if that happens once / twice a day then you will be getting thin on the work ground
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You're well rid trippy! The only difference is I wouldn't tell them I've got a mortgage to pay as that isn't part of their reason for doing business with me.
If they try to stop me cleaning in weather like you had this afternoon (windy but dry although there might be another shower later) I smilingly say, well it might rain the day after tomorrow but that's why your windows always look clean, because I take a month's (or two month's) worth of dirt off every time I visit.
If they then say they still don't want me to clean then I say that by their breaking our contract they now need to find a new window cleaner and good day.
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As you would know Malc the weather here was ok from 1pm onwards today.
I could understand if it was lashing it down when she said it but it wasnt.
Shes been a bit of a pain in the past mind you so im pleased in a way, just cant stand the stupid look on their faces though thats what gets me lol.
I was in this game for 14 yrs from the mid 80s onwards and took a bit of poop then, i be damned if im gonna take any poop of them on my return to window cleaning.
Thanks to a large degree to this forum i now have adopted the attitude that they are lucky to have a good friendly trustworty relable window cleaner, and not the other way around that poor lil uneducated me should be so grateful for their custom.
Damn it theres far too much work out there to worry about stupid custys.
End of the day its my or should i say our business not anyone elses and i will taylor it to meet our needs
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Yep that's it Trippy, I've checked PayPal, and no money so far........................ ??? Malc, 60/40 split ok?
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This is why I dont clean in waterfall type weather, if I had a window cleaner and he turned up in this weather I to would of told him not today, have i opened a can of worms ;D
But why should the fact it's raining affect the quality of the clean. It's almost pure water that's falling onto the windows. The way some folk talk you would think rain landing on a window while it's in the procces of being cleaned produced some sort of chemical reaction that may cause the end of man kind.
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what gets me is when your canvassing you get the ones who expect you to shout through their double glazed door instead of opening it,and then they can't hear you,take 5 mins opening the bloody door(fort knox) and say...no thanks i got one already. >:(
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dont worry trippy you find so many more that will be just happy have you clean them windows.
keep abook how many new to how many lost over the year,and see whos better off.
trippy can you cover natham road area,off the feeder road or to far over?????
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dont worry trippy you find so many more that will be just happy have you clean them windows.
keep abook how many new to how many lost over the year,and see whos better off.
trippy can you cover natham road area,off the feeder road or to far over?????
we could cover down by the netham as we live just up the road in St George, why do you ask mate?
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This is why I dont clean in waterfall type weather, if I had a window cleaner and he turned up in this weather I to would of told him not today, have i opened a can of worms ;D
But why should the fact it's raining affect the quality of the clean. It's almost pure water that's falling onto the windows. The way some folk talk you would think rain landing on a window while it's in the procces of being cleaned produced some sort of chemical reaction that may cause the end of man kind.
Were not talking a light drizzle here like its going to be today were talking downpours, also the wind is high so instead of the rain coming straight down its coming sidewards.
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I have had customers like that Trippy, just because there's one small cloud in the sky, they say not this time.
Had one customer ask if I could go back the following day at 11am precisely, I told her she must be joking!
I told her she will have to wait another 4 weeks, she wasnt impressed.
I am sure window cleaning customers think we ONLY have them as a customer!
Arrogant b*$$£>%'s
Chin up Trippy
Matt
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Trippy, don't get mad....just get even.
Have the customers killed off by a hitman. Property changes hands ......you simply visit the new home owners and say ' Hi, I was the Jones's window cleaner ....would you like me to carry on with the service I offered them !'
Simples !
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Trippy, don't get mad....just get even.
Have the customers killed off by a hitman. Property changes hands ......you simply visit the new home owners and say ' Hi, I was the Jones's window cleaner ....would you like me to carry on with the service I offered them !'
Simples !
If i hired a hitman that would take all the fun away!!!
Need to kill me self lol
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dont worry trippy you find so many more that will be just happy have you clean them windows.
keep abook how many new to how many lost over the year,and see whos better off.
trippy can you cover natham road area,off the feeder road or to far over?????
we could cover down by the netham as we live just up the road in St George, why do you ask mate?
could have a small commercial for you.i speak to the boss of the company on sat am.its not worth my while going over there for that 1 job.was hoping to tie it into another job which aint come off yet. :(
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dont worry trippy you find so many more that will be just happy have you clean them windows.
keep abook how many new to how many lost over the year,and see whos better off.
trippy can you cover natham road area,off the feeder road or to far over?????
we could cover down by the netham as we live just up the road in St George, why do you ask mate?
could have a small commercial for you.i speak to the boss of the company on sat am.its not worth my while going over there for that 1 job.was hoping to tie it into another job which aint come off yet. :(
ok dude cheers, keep me posted
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Trippy, don't get mad....just get even.
Have the customers killed off by a hitman. Property changes hands ......you simply visit the new home owners and say ' Hi, I was the Jones's window cleaner ....would you like me to carry on with the service I offered them !'
Simples !
If i hired a hitman that would take all the fun away!!!
Need to kill me self lol
Don't do that Trippy things aren't that bad.
we will all miss you if you did it.
;D
Matt
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Just had a call from one of your customers trippy,
he read your heading for this post ,
Re: I HATE CUSTOMERS
;D
think he is passing the word around right now. ;D