Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: TC1 on November 19, 2009, 05:43:05 pm

Title: Customer sense of humour
Post by: TC1 on November 19, 2009, 05:43:05 pm

Priced a job up today for fascia and gutter clean on a  small 3 bed semi, £50 all in, front & back. The customer wasn't in so left a card with price on. She left a message for me while I was out asking
 "Does that include rubbing down and re painting" and she was being serious! My 1st customer with a sense of humour! Good times  :P

Title: Re: Customer sense of humour
Post by: Tosh on November 19, 2009, 05:45:35 pm

I had a funny one like that recently; just humour them; and re-explain what you've already explained.

Title: Re: Customer sense of humour
Post by: martinsadie on November 19, 2009, 08:03:41 pm

my mate priced a paint job up for an old man £50,old man said make sure you buy a decent paint,my mate told him he was suppling paint so it was up to him  ;D

Title: Re: Customer sense of humour
Post by: Smudger on November 19, 2009, 09:27:32 pm

Did 1st clean last week - Farm House with OAP owner cost was £25 quid   when i'd finished the clean she came to the door and asked when i was putting in the 3 new window frames  ???

Darran