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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: bobplum on November 16, 2009, 07:58:06 pm

Title: rain gaurantee?
Post by: bobplum on November 16, 2009, 07:58:06 pm
 ??? ??? whats a rain gaurantee,i keep seeing it mentioned on this forum
can someone enlighten me
bob
Title: Re: rain gaurantee?
Post by: CBCS on November 16, 2009, 08:00:17 pm
I'll guarantee it'll rain again this week  ;D
Title: Re: rain gaurantee?
Post by: Sapphire Window Cleaning on November 16, 2009, 08:05:14 pm
??? ??? whats a rain gaurantee,i keep seeing it mentioned on this forum
can someone enlighten me
bob


When you clean in the rain, you gaurantee it, so if the customer has a problem the cleaner will reclean it free of charge.
Title: Re: rain gaurantee?
Post by: Sean Dyer on November 16, 2009, 08:05:45 pm
its when you clean in the rain

if custys feel the clean is not good because of weather while you were cleaning

you will return to fix affected windows

basically so you can tell them you will work in the rain but wont leave a shoddy job because of it!!

i would only use it if you are gonna clean in bad weather otherwise they might use it for nothing

but from what people say i dont think many get called back

Title: Re: rain gaurantee?
Post by: Sapphire Window Cleaning on November 16, 2009, 08:08:23 pm
its when you clean in the rain

if custys feel the clean is not good because of weather while you were cleaning

you will return to fix affected windows

basically so you can tell them you will work in the rain but wont leave a shoddy job because of it!!

i would only use it if you are gonna clean in bad weather otherwise they might use it for nothing

but from what people say i dont think many get called back



I have never been called back lol


Matt
Title: Re: rain gaurantee?
Post by: Jays Window Cleaning on November 16, 2009, 08:22:27 pm
So matt can you really clean windows wfp in the rain?
ive sat in today because of the rain .

And  thanks for the help last night opened all cases and screwed them all back up and that done it tds 000.

jay
Title: Re: rain gaurantee?
Post by: Steve CM on November 16, 2009, 08:31:39 pm
we just offer a guarantee full stop. Have minimal issues and only reclean every now and then
Title: Re: rain gaurantee?
Post by: Sean Dyer on November 16, 2009, 08:32:18 pm
we just offer a guarantee full stop. Have minimal issues and only reclean every now and then

good idea !
Title: Re: rain gaurantee?
Post by: Sapphire Window Cleaning on November 16, 2009, 08:37:28 pm
I have a gaurantee on all my work, but having a so called rain gaurantee goes along way with customers.
Jay yes you can clean in the rain with WFP, rain water as an average TDS of 025 and the water you use is 000 so the rain water will be diluted. anything under 020 is invisible to the naked eye anyway.


Matt
Title: Re: rain gaurantee?
Post by: Jays Window Cleaning on November 16, 2009, 08:47:26 pm
Cheer sfor that matt.

jay
Title: Re: rain gaurantee?
Post by: Window Washers on November 16, 2009, 09:24:23 pm
I'll guarantee it'll rain again this week  ;D
Wish I got a pound for everytime someone said that to me.

I find it works, but don't do it because working in the rain is for pillocks ask ftp  as he told me this earlier  ::)
Title: Re: rain gaurantee?
Post by: Niall McAllister on November 16, 2009, 09:28:14 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Title: Re: rain gaurantee?
Post by: Window Washers on November 16, 2009, 09:30:23 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Or just say ok, as I did not get the required notice you will be changed anyway, thank you for saving me some time today.

Tu Ta
Title: Re: rain gaurantee?
Post by: Sapphire Window Cleaning on November 16, 2009, 09:38:05 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Or just say ok, as I did not get the required notice you will be changed anyway, thank you for saving me some time today.

Tu Ta


 ;D ;D ;D
Title: Re: rain gaurantee?
Post by: Niall McAllister on November 16, 2009, 09:39:25 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Or just say ok, as I did not get the required notice you will be changed anyway, thank you for saving me some time today.

Tu Ta
thing is, it's never the customer. It's always some numpty minding other peoples business as they walk down the street ::)
Usually the same one that tells you you've missed a bit :D
Title: Re: rain gaurantee?
Post by: Blue Frog Systems on November 16, 2009, 09:43:21 pm
I tell my customers that if there is ever a problem to ring me, i also tell them i dont bite - even if asked nicely.

Cant remember anyone calling me back other than a missed sill
Title: Re: rain gaurantee?
Post by: matt on November 16, 2009, 10:10:46 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Or just say ok, as I did not get the required notice you will be changed anyway, thank you for saving me some time today.

Tu Ta

but the reply will be

" dont bother then, i will get someone else "

after the 100 th person doing that, most would start to worry
Title: Re: rain gaurantee?
Post by: Sapphire Window Cleaning on November 16, 2009, 10:14:15 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Or just say ok, as I did not get the required notice you will be changed anyway, thank you for saving me some time today.

Tu Ta

but the reply will be

" dont bother then, i will get someone else "

after the 100 th person doing that, most would start to worry

It depends if you have some sort of terms in place and that a copy of the terms are given to the customers, knowing Ian he would of given these out before the quote price.  ;D ;D ;D ;D


Matt
Title: Re: rain gaurantee?
Post by: Steve CM on November 16, 2009, 10:17:22 pm
"you're wasting your time pal, it's raining"
I'll be sure to tell the bailiff that when he comes to take my house off me ::)
Or just say ok, as I did not get the required notice you will be changed anyway, thank you for saving me some time today.

Tu Ta

but the reply will be

" dont bother then, i will get someone else "

after the 100 th person doing that, most would start to worry

the point is though most don't say

" dont bother then, i will get someone else "

If its set out correct from the start most accept it
Title: Re: rain gaurantee?
Post by: macmac on November 16, 2009, 11:53:20 pm
So matt can you really clean windows wfp in the rain?
ive sat in today because of the rain .

And  thanks for the help last night opened all cases and screwed them all back up and that done it tds 000.

jay

Try it, it's really good fun working in the rain. Wind lashing against the walls, dripping dirty water down onto the glass. Rain bouncing off the sills & brickwork. You p*ss wet through etc. ;D

Next time it rains, go outside, stand still & look up to the sky. Stay there for 30 mins then come back inside & have a re-think. ;)
Title: Re: rain gaurantee?
Post by: Window Washers on November 17, 2009, 04:03:41 am
So matt can you really clean windows wfp in the rain?
ive sat in today because of the rain .

And  thanks for the help last night opened all cases and screwed them all back up and that done it tds 000.

jay

Try it, it's really good fun working in the rain. Wind lashing against the walls, dripping dirty water down onto the glass. Rain bouncing off the sills & brickwork. You p*ss wet through etc. ;D

Next time it rains, go outside, stand still & look up to the sky. Stay there for 30 mins then come back inside & have a re-think. ;)
If I listened to that I would be worse off this year  ;)
Title: Re: rain gaurantee?
Post by: macmac on November 17, 2009, 05:21:01 pm
So matt can you really clean windows wfp in the rain?
ive sat in today because of the rain .

And  thanks for the help last night opened all cases and screwed them all back up and that done it tds 000.

jay

Try it, it's really good fun working in the rain. Wind lashing against the walls, dripping dirty water down onto the glass. Rain bouncing off the sills & brickwork. You p*ss wet through etc. ;D

Next time it rains, go outside, stand still & look up to the sky. Stay there for 30 mins then come back inside & have a re-think. ;)
If I listened to that I would be worse off this year  ;)

Only if you didn't take into account rainy days when you priced up in the first place! ;)
Title: Re: rain gaurantee?
Post by: AuRavelling79 on November 17, 2009, 07:38:16 pm
I'm starting to do this (rain guarantee) and explaining that while I won't work in heavy rain I will work through showers and drizzle when I feel the need.