Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Oneills onb on November 13, 2009, 07:31:14 pm
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Hi Guys
I have just taken over running of a cleaning company which use to belong to my dad until he passed away, we use to have a carpet cleaner do our work but he has now quit the trade. I have been doing carpet cleaning using Texatherm machine for office carpets but now having to take over from the other cleaner im looking at getting HWE maybe a ninja?? and what sort of trainning would i need to do ??? ???
Thanks
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Ken Wainwright posted this on another forum which also applies to this question.
Looks like you got it right first time. Training is certainly the first place to start.
However, if you haven't cleaned carpets before, you will get better value from formal training if you have a little experience, even if it's only for one day, so I'd suggest approaching a friendly carpet cleaner and ask if you can tag along for a day or maybe two just to get an idea of things.
With the training, I'd suggest looking at the NCCA in Leicester www.ncca.co.uk or Prochem in Surrey www.prochem.co.uk or Alltec in Hertfordshire www.alltec.co.uk If you are offered IICRC training, my opinion is that it is perhaps a little too intense on the theory side with not enough practical, so I would leave that course until you have some experience. NCCA and IICRC offer generic training whereas the others show preference to their own brands.
After training, you will be in a better position to decide whether you want to market to the residential or commercial market, or perhaps a little of each. This could have an influence on your equipment choices.
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Good response neil, why do so many people ask what is the best machine, and how do i clean a wool carpet etc - when its clear they have had no training and want the easy route ???
For all we know, these people could be competitors just down the road, and its making it easy for them :o
Mark
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hi
i read postes like this all the time, and p myself, we are not plumbers ect, but carpet cleaners.
the reply is training, get trained post your face, and we will talk.
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I know i need to get training hence why im asking about it >:( >:( what is the best 1 around to go on? is the prochem trainging just all about their machines etc ???
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NCCA is supposed to be impartial.
All suppliers training will be biased towards their products. Go on some different courses, they can't tell you wrong info, just separate fact from sales pitch ;)
And leave your cheque book at home. Don't buy on the spot, always remember another 10 suppliers do the same thing so understand the market before you buy. This forum is a great place for bouncing ideas of people ;)
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hi
i read postes like this all the time, and p myself, we are not plumbers ect, but carpet cleaners.
the reply is training, get trained post your face, and we will talk.
Well c'mon Darren, if you advocating others to post their face...... you got to too.
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Ashby's in Sittingbourne is the nearest for you to do courses and you will see the ninjas at work . Good machines, in my opinion .
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hi
i read postes like this all the time, and p myself, we are not plumbers ect, but carpet cleaners.
the reply is training, get trained post your face, and we will talk.
Well c'mon Darren, if you advocating others to post their face...... you got to too.
Maybe Darran looks like Andrew Lloyd Webber or something ;D ;D ;D
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How can you tell some 1 to put a pic up of your self when you havent got 1 up your self!!!!
Thanks for the info guys will look at the trainging options that are a round and go from there just wanted to see what people thought about the trainging that is around :) :)
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trainging ???
have i been spelling it wrong all these years?
derek
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Pot... kettle..... ;) :D
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you can talk, you can't even spell kneel properly. ;D
or gym ;D
derek
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And you can't spell Derrick ;D
(http://img.alibaba.com/photo/11557639/Derrick_Barge_Mid_stream_Operation.jpg)
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;D ;D
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NCCA is supposed to be impartial.
All suppliers training will be biased towards their products. Go on some different courses, they can't tell you wrong info, just separate fact from sales pitch ;)
And leave your cheque book at home. Don't buy on the spot, always remember another 10 suppliers do the same thing so understand the market before you buy. This forum is a great place for bouncing ideas of people ;)
Although ncca course for 90 % of the time is impartial i do get the feeling that mr pearce although i respect his experience and knowledge and the ncca as a whole is jumping further into bed with altec and mr saunders especially now i have seen mr pearce is a moderator on the altec forum.
I enjoyed my ncca course last year and as a kick off point it gave me a little more insight into what to do. but if i was not a little more switched on it would of been very easy to fall into the altec net . not saying their machines are not any good cause am not but the point i am trying to make is it would of been very easy to go straight to them without looking into all suppliers . and how glad i am that i did.
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The hardest part is that the NCCA courses and designed for theory NOT practical. I have had 2-3 people out with me over the last couple of months who have attended the course but have been "frightened" by what they may do to the carpet etc.
The time has come for a change in attitude where the courses are theory/practical balanced. Anyone new entering the business seems to have a "loss in confidence" from attending such events!
Gary
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I wish people would search on all the general questions, then come and post on here with specific stuff they need clarification on.
Derek, he could be a copywriter for your websites. ;D
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Welcome.....................As long as you dont ask questions youll be fine
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The hardest part is that the NCCA courses and designed for theory NOT practical. I have had 2-3 people out with me over the last couple of months who have attended the course but have been "frightened" by what they may do to the carpet etc.
The time has come for a change in attitude where the courses are theory/practical balanced. Anyone new entering the business seems to have a "loss in confidence" from attending such events!
Gary
Could'nt agree more Gary. Would be good if you had a real live (well almost) environment that you could combine the theory with the practical (as quite a few have suggested)
Pete
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Is it possible to get the NCCA exam done by post as I'd be interested in doing it if it's just a theory exam.
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Why not take the course Neil?
When I did it 2 years ago there was 24 of us, half were newbies, some without machines, and the others were experianced guys, a couple with more then 20 years under their belt. Its not just the course content but also the interchange between the course attendees that you gain a lot.
Instructors are Paul Pearce and Pawlo Woloszyn, 2 very experianced guys who are carpet cleaners by right.
January is normally quiet for c/c and NCCA have a course towards end of Jan so would be ideal.
http://www.ncca.co.uk/NCCA_News.htm#courses
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I agree stringly with Joe, you will gain a lot from talking to others on the course, and of course have the chance to as questions.
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I did the NCCA course back in Nov last year and it scared the crap out of me all the things that could go wrong, it did not give me confidence, i am cautious by nature so in that respect it left me thinking is this for me, regarding Paul Pearce he was very helpful and a nice guy but felt he was steering me towards the Alltec machine when i noted the weight of the Alltec being heavier than the Ninja he said "i dont think so" when it was obvious as both machines were in the room i ended up with the Ninja not because i did not like Alltec Robert Saunders knows a great deal about customer satisfaction and could teach Martin Ashby a great deal im still waiting for my freebie from Ashbys ) i suppose as i have only spent about £3000 i will have to wait a bit longer ::)
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I hope, Jim, that someone from NCCA is looking at your comments because, as I see it, the NCCA course is supposed to be impartial as to suppliers, and its not the first time I have heard the comment re Alltec having a larger presence.