Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Frankybadboy on November 13, 2009, 05:47:25 pm

Title: what do you guys make of this
Post by: Frankybadboy on November 13, 2009, 05:47:25 pm
http://theexteriorcleaningco.co.uk/ClaireClean.aspx

the quote.
If you already have a window cleaning service we can beat the price by 20% (proof of current cost will be required for discount to be given).

how would you feel if you where a local cleaner and know that this is goin on in your area :o :o :o


Title: Re: what do you guys make of this
Post by: cozy on November 13, 2009, 06:03:20 pm
To tell the truth, I wouldn't be too worried. I have loyal custies and all that. Have to admit though, their website looks ok. It looks like a couple working different parts of one biz to me. Pretty good galarie pics. They near you Franky?
Title: Re: what do you guys make of this
Post by: jeff1 on November 13, 2009, 06:03:34 pm
The truth is non of us would like it but its business at the end of the day, we see lots of adverts on TV saying they will beat others prices.

Oh that reminds me I see she has a wheelie bin cleaning service and a ??

Quote.
We also have a bin numbering service for people that sign up to our wheelie bin cleaning service and this costs just £1.00 for each single number, e.g. number 1 will cost just £1.00, number 12 will cost just £2.00 and number 127 will cost just £3.00 and so on, this is use full as it helps us and you easily identify your wheelie bin.  

Well I'll beat this price by 50% and you don't need proof and you don't have to sign up for my wheelie bin cleaning service because I don't have the wheelie bin cleaning side  ;D ;D

 
Title: Re: what do you guy make of this
Post by: stephen s on November 13, 2009, 06:08:58 pm
Ive heard from other window cleaners in the area that if they see you cleaning windows they wait until you have gone and approach the customer with 20% offer

I have a lot of work in that area but I'm not bothered because I know I provide the best possible service to my customers,  true I may lose a couple to the other's tactics but I also measure my own success by customer feedback which is excellent and its nice to get calls from people for quotes and saying I come highly recommended.

I value my business and my customers good custom so good communication and customer service is a priority for me and something which seems to have been well worth it with quite a few customers from different area's telling me they have had lots of flyers and canvassers knocking with all telling them they were more than happy with their current window cleaner

but as I say there are plenty of newbies out there so the customers have more choice than ever, so good customer service is vital.
Title: Re: what do you guys make of this
Post by: amayze on November 13, 2009, 06:10:45 pm
Give yourself a receipt for cleaning at £4, then get her to do your windows for £3.20, then find 20 friends & family and give them similar reciepts !!!!
Title: Re: what do you guys make of this
Post by: Nathanael Jones on November 13, 2009, 06:25:46 pm
That looks like a 1000 litre IBC,.. and I don't even see straps!
Title: Re: what do you guys make of this
Post by: Frankybadboy on November 13, 2009, 06:27:35 pm
That looks like a 1000 litre IBC,.. and I don't even see straps!
sorry mr jones.have i missed something
Title: Re: what do you guys make of this
Post by: Nathanael Jones on November 13, 2009, 06:28:00 pm
The video,....
Title: Re: what do you guys make of this
Post by: krave on November 13, 2009, 06:38:52 pm
Terms and conditions for our Free gift
To qualify for a FREE gift the new customer must be generated through this website so upon contacting us tell us that you have seen our Free gift offer on our websit, a Free gift will only be given to people that do become a customer and not for people which have only contacted us for more info on our services, the new customer can be for any of our services subject to the relevent terms for that service, eg a 12 clean service for wheelie bin cleaning or a 6 clean window cleaning contract or a patio cleaned and so on.  All Free gifts listed above are ex stock from a shop we had, the shop has now been shut down.  No free gift has a cash alternative under any sercomstances. lol.

Every 50th customer gets a tower fan or chrome floor fan. Then the 250th get a air con unit as does the 500th.

Obviously just started!!
Title: Re: what do you guys make of this
Post by: Gleaming windows on November 13, 2009, 06:40:33 pm
Gorr! She looked like a big girl!! I bet all that pole work makes her a devil in the sack lol
Title: Re: what do you guys make of this
Post by: TC1 on November 13, 2009, 06:49:33 pm
If her attention to detail in cleaning is the same as her spelling and grammar on her website, then I don't think anyone in her area has much to worry about! The video looks pretty rubbish too!
Title: Re: what do you guys make of this
Post by: bobby p on November 13, 2009, 07:01:03 pm
on the vid ,she looks muscley , a no nonsense type . probably handy with her fists too .     7/10  id give  ;D
Title: Re: what do you guys make of this
Post by: A & J Owen Window Cleaning on November 13, 2009, 07:05:51 pm
mates i wonder what else she does bet shes knackered when she gets home not much of a fight when shes in bed though
Title: Re: what do you guys make of this
Post by: ftp on November 13, 2009, 08:10:09 pm
What's a Bungerlow?
Title: Re: what do you guys make of this
Post by: macmac on November 13, 2009, 09:14:28 pm
& that's how not to do it! ;D no wonder people get runs/spots etc. Slap dash, very poor teqnique!!
Title: Re: what do you guys make of this
Post by: krave on November 13, 2009, 10:11:27 pm
& that's how not to do it! ;D no wonder people get runs/spots etc. Slap dash, very poor teqnique!!

Not saying what you are saying is wrong, But could you provide a couple of videos of good technique?

Not a video I would want advertising my business tbh, But in the same aspect we are all on here slating them, when they are trying to earn a living. I am not saying there ethics are right tho.
Title: Re: what do you guys make of this
Post by: macmac on November 13, 2009, 10:28:39 pm
& that's how not to do it! ;D no wonder people get runs/spots etc. Slap dash, very poor teqnique!!

Not saying what you are saying is wrong, But could you provide a couple of videos of good technique?

Not a video I would want advertising my business tbh, But in the same aspect we are all on here slating them, when they are trying to earn a living. I am not saying there ethics are right tho.

No, I don't need to, I also can't be arsed but take it from me, she is not good! neither is her equipment. That may be why she needs to offer a 20% discount!  :D
Title: Re: what do you guys make of this
Post by: krave on November 13, 2009, 10:30:31 pm
I wasnt saying it was wrong, nore trying to challenge you opinion, I believe you. I just havent used Wfp and am about to start (just waiting on a pole and a few little things for my setup) And would like to start learning before I am out on my own. So thought a video would be good.
Title: Re: what do you guys make of this
Post by: macmac on November 13, 2009, 10:45:46 pm
I wasnt saying it was wrong, nore trying to challenge you opinion, I believe you. I just havent used Wfp and am about to start (just waiting on a pole and a few little things for my setup) And would like to start learning before I am out on my own. So thought a video would be good.

I'm sure there are plenty of pro' videos on the net Krave. IMO she's too flicky with the brush near the top- getting water above where she's cleaned. Too fine jet spray with too much pressure (creates splashing). With that brush & jets water can go anywhere.

Title: Re: what do you guys make of this
Post by: ronnie paton on November 13, 2009, 11:16:02 pm
i have to say its ok to put someones down but if her results are good then she has it right, i do it different maybe different than some but just cause its not the same has osme doesnt  it doesnt work!
Title: Re: what do you guys make of this
Post by: macmac on November 13, 2009, 11:39:04 pm
i have to say its ok to put someones down but if her results are good then she has it right, i do it different maybe different than some but just cause its not the same has osme doesnt  it doesnt work!

Just identifying a poor technique.

Take the right hand window, she doesn't clean the centre vertical bar yet she prays water all over it & onto the glass. She also advertises that she cleans frames, watch the vid again, she missed lots of the frame but still sprays water all over it which can contaminate the water & leave spotting/drip marks etc.
She also sprays water well above where she's brushed which will result in the above.

I still stand by what I said.  Clairs Clean? shamefull ;D

Title: Re: what do you guys make of this
Post by: ronnie paton on November 14, 2009, 12:38:26 am
fair enough but check the results and you may be suprised ;)
Title: Re: what do you guys make of this
Post by: South Coast Cleaning Services on November 14, 2009, 08:15:26 am
Ive cleaned my house like that and it was shameful, I think mac is right, she only covers part of the top frame, its pretty much certain there will be spots unless she in a area that has very little dirt in the air so are still clean when you get there too clean,  :)
Title: Re: what do you guys make of this
Post by: amayze on November 14, 2009, 08:34:51 am
Hmmm,

I sure would like a free fan going into winter !!!!


Please, please, please make me customer 300 or 350 or even 400...........................NOT
Title: Re: what do you guys make of this
Post by: cornelius jemmerso on November 14, 2009, 08:47:21 am
got to remember she probably wasnt concentrating,as she was being filmed. she looked a good worker  and  working in the South , those windows wouldnt get dirty much
Title: Re: what do you guys make of this
Post by: Gleaming windows on November 14, 2009, 09:07:53 am
working in the South , those windows wouldnt get dirty much

 ???

Is that another north/south softie divide?
Title: Re: what do you guys make of this
Post by: Pole 2 Pole on November 14, 2009, 09:09:21 am
I wasn't concentrating on her technique.  ;D I can see the conversation pre filming now. Darlin(cameraman) Do these tracksuit bottoms make my arse look big? ? ? The reply.......No darlin....Your arse makes your arse look big.
Title: Re: what do you guys make of this
Post by: South Coast Cleaning Services on November 14, 2009, 09:09:53 am
working in the South , those windows wouldnt get dirty much

 ???

Is that another north/south softie divide?

Sorry but how do windows get dirtier in the north then the south  ???
Title: Re: what do you guys make of this
Post by: Pole 2 Pole on November 14, 2009, 09:20:31 am
Answers on a postcard please   ;)
Title: Re: what do you guys make of this
Post by: jonnyald on November 14, 2009, 09:55:42 am
ive never cleaned in the north so i dunno. but here in east anglia the windows hardly get dirty month to month .  iv a few houses on my books  done weekly and its bleedin ridiculous the frames are  so shiney now , ;D but who am i to complain eh . that house in the vid looked as though it was a monthly,praps a twice monthly from the frames
Title: Re: what do you guys make of this
Post by: Frankybadboy on November 14, 2009, 08:53:18 pm
To tell the truth, I wouldn't be too worried. I have loyal custies and all that. Have to admit though, their website looks ok. It looks like a couple working different parts of one biz to me. Pretty good galarie pics. They near you Franky?
no where near me cosy,

was just told about it and what did i think :P
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 14, 2009, 09:21:08 pm
Its either a major con, or they are completely poop!
you can not UNDERCUT by 20% and not make enemies.
you can not undercut by 20% and give free gifts away (especially the types of gifts they are offering) and stay in business!!

I seriously wouldnt worry about it.

if any of your customers say anything about, just tell them that they are pikey's. or they are so crap they have to offer gifts just to get customers.


Matt
Title: Re: what do you guys make of this
Post by: mark dew on November 14, 2009, 11:29:25 pm
How many domestic customers are going to be able to provide proof of what they paid their previous window cleaner?
I wouldn't do it but think she might be onto a good thing. No discounts here, i don't think.  :)
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:01:31 am
How many domestic customers are going to be able to provide proof of what they paid their previous window cleaner?
I wouldn't do it but think she might be onto a good thing. No discounts here, i don't think.  :)

how can it be a good thing?
giving away free gifts, deliberately undercutting competitors.
it seems like she hasn't got a clue about running a business.
and she hasn't done her homework on window cleaning.
giving discounts (undercutting) on regular cleans and giving away gifts is no way to run a reputable business.
To me she sounds desperate, plus her website is stating you can call her and "Billy" on the same mobile number. (not very professional is it).


Matt
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 12:06:05 am
Dunno bout free gifts. Sounds silly to me.
How is she deliberately undercutting? She's offering 20% discount only with proof of last price.
How many customers can prove that???
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:07:25 am
This is a quote from the main page of the website.

Claire Clean is the window cleaning department of The Exterior Cleaning Co and has now been established for some 10 years since 1998; Claire Clean is an experienced residential and commercial window cleaning company offering a Professional service by friendly, fully trained staff.

then she states about the free gifts.
Quote.

The free gifts are as follow
 
Customer 50 will recieve a FREE Tower fan, 3 speed with timer.
 
Customer 100 will recieve a FREE Chrome floor fan, 3 speed.
 
Customer 150 will recieve a FREE Tower fan, 3 speed with timer.
 
Customer 200 will recieve a FREE Chrome floor fan, 3 speed.
 
Customer 250 will recieve a free Mobile Air conditioning unit with heating, fully remote control, new and boxed, RRP £399. you can see this item at www.airconditioningcentre.co.uk


if she hasn't gained 50 customers in 10 years then she must be shi-ite (arabic religion) lol


Matt
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:09:21 am
Dunno bout free gifts. Sounds silly to me.
How is she deliberately undercutting? She's offering 20% discount only with proof of last price.
How many customers can prove that???



Do you know what undercutting is?
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:11:53 am
This is a quote from the main page of the website.

Claire Clean is the window cleaning department of The Exterior Cleaning Co and has now been established for some 10 years since 1998; Claire Clean is an experienced residential and commercial window cleaning company offering a Professional service by friendly, fully trained staff.

then she states about the free gifts.
Quote.

The free gifts are as follow
 
Customer 50 will recieve a FREE Tower fan, 3 speed with timer.
 
Customer 100 will recieve a FREE Chrome floor fan, 3 speed.
 
Customer 150 will recieve a FREE Tower fan, 3 speed with timer.
 
Customer 200 will recieve a FREE Chrome floor fan, 3 speed.
 
Customer 250 will recieve a free Mobile Air conditioning unit with heating, fully remote control, new and boxed, RRP £399. you can see this item at www.airconditioningcentre.co.uk


if she hasn't gained 50 customers in 10 years then she must be shi-ite (arabic religion) lol  lol I like it












CIU ARRRRRRRHHHHHH sort out the broswer issue please  :'( im bad enough at spelling as it is, you are not helping   ::)


Matt
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:14:12 am
What browser are you using Ian?
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:17:20 am
What browser are you using Ian?

ie, used firefox year and for some reason this new pc hated it, and is driving me up the wall
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:19:33 am
Is your new PC running windows 7?
Title: Re: what do you guys make of this
Post by: krave on November 15, 2009, 12:22:59 am
Windowwashers, Opera is the one, you have 9 speed dial pics on your homepage for your faverout sites. Give it a go mate, By far the best browser I have ever used, just my comp dont like it after a few torren**.

She says the gifts are from old stock of a closed shop or something if I remember rightly.....

Definately not been in the game long.
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:33:23 am
Is your new PC running windows 7?

no vista, dreading windows 7 as need another couple of pc.s soon :(
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 12:34:30 am
Dunno bout free gifts. Sounds silly to me.
How is she deliberately undercutting? She's offering 20% discount only with proof of last price.
How many customers can prove that???



Do you know what undercutting is?

Please explain.  ::)
How many can prove what they were paying?
We all leave slips asking customers to send payments, but is that proof of what they paid last month?
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:35:53 am
Dunno bout free gifts. Sounds silly to me.
How is she deliberately undercutting? She's offering 20% discount only with proof of last price.
How many customers can prove that???



Do you know what undercutting is?

Please explain.  ::)
How many can prove what they were paying?
We all leave slips asking customers to send payments, but is that proof of what they paid last month?

Mark you had a bad day m8 ?
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 12:45:22 am
No. Cos i added a rolled eyes to the mbs question?
It's like me asking you if you can clean a window, Or know how to turn a computer on.  ;D
I think people (granted probably me) are missing the point about the 20% discount claim.
If it's implemented it is undercutting. I question how many times it can be proved what the previous window cleaner charged. Only because i can't see how most can.
So while the claim of 20% cheaper than previous is out of order. I'm reading it as a claim that 99% of domestics can't prove. So the claim has little substance. 
It's just my opinion though.  :)
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:48:22 am
Dunno bout free gifts. Sounds silly to me.
How is she deliberately undercutting? She's offering 20% discount only with proof of last price.
How many customers can prove that???



Do you know what undercutting is?

Please explain.  ::)
How many can prove what they were paying?
We all leave slips asking customers to send payments, but is that proof of what they paid last month?



Mark I wasn't saying about how it could be proved, I was stating that she is undercutting, knowing how much the current window cleaner is charging and then deliberately offering to do it cheaper than him.
Its fly-by cowboys and cowgirls like this that drive prices down.
Also she hasn't been window cleaning for 10 years!
They really sound like pikey's lol.
give it 6 months and the website wont exist.


Matt
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:52:20 am
No. Cos i added a rolled eyes to the mbs question?
It's like me asking you if you can clean a window, Or know how to turn a computer on.  ;D
I think people (granted probably me) are missing the point about the 20% discount claim.
If it's implemented it is undercutting. I question how many times it can be proved what the previous window cleaner charged. Only because i can't see how most can.
So while the claim of 20% cheaper than previous is out of order. I'm reading it as a claim that 99% of domestics can't prove. So the claim has little substance. 
It's just my opinion though.  :)
imo Mark you are wrong, I would would say about  60%  of cleaners are pony now and 20% others are trying 15% % are doing well and the top 5% are conning gits that will not speak or give me a little help lol, when they beciome the 15% I will remember  ;)
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:54:06 am
Mark I can see your point now.
In my eyes, if she is offering 20% off on the website chances are she is already undercutting.


Mark shall we call a truce?  ;D

She isn't worth it mate.

 ;D ;D


Matt
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:57:36 am
Mark I can see your point now.
In my eyes, if she is offering 20% off on the website chances are she is already undercutting.


Mark shall we call a truce?  ;D

She isn't worth it mate.

 ;D ;D


Matt
Mark hit MB with the wet scrim or brush (wrapped in bubble wrap HSE approved  ::)

Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 12:58:51 am
IMO she looks like that Butch prisoner out of the TV show "prisoner cell block H" from the early 90's lol




 ;D
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 12:59:48 am
IMO she looks like that Butch prisoner out of the TV show "prisoner cell block H" from the early 90's lol




 ;D

yep her name is B Smith  ;D

stop it now your making me feel old
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:01:55 am
Mark I can see your point now.
In my eyes, if she is offering 20% off on the website chances are she is already undercutting.


Mark shall we call a truce?  ;D

She isn't worth it mate.

 ;D ;D


Matt
Mark hit MB with the wet scrim or brush (wrapped in bubble wrap HSE approved  ::)




would the Health and Safety regulations require Mark to fill out the risk assesment and method statement?
 ;D ;D ;D
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 01:05:25 am
lol. I thought she was offering the discount only with proof of the cost.
If she goes to a job and they tell her they pay £12, can she do it for £8?
If she asks for proof and they can't prove it, she says sorry but can do it for £11. It is out of order.
It does read like she wants to get a price 1st before quoting. I agree it is bad business going in cheaper. Prices go up, they shouldn't be going down.
Making a rod for their own back springs to mind.
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:07:16 am
IMO she looks like that Butch prisoner out of the TV show "prisoner cell block H" from the early 90's lol




 ;D

yep her name is B Smith  ;D

stop it now your making me feel old

Your only as old as you feel, in my case that would be 70 then lol
I can't wait for a break, I had forgotten how hard it is to build a round from scratch.


Matt
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 01:08:08 am
Mark I can see your point now.
In my eyes, if she is offering 20% off on the website chances are she is already undercutting.


Mark shall we call a truce?  ;D

She isn't worth it mate.

 ;D ;D


Matt
Mark hit MB with the wet scrim or brush (wrapped in bubble wrap HSE approved  ::)




would the Health and Safety regulations require Mark to fill out the risk assesment and method statement?
 ;D ;D ;D
probs but if you offer 20% off it dont count   ;D
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 01:10:10 am
Yeah, she ain't worth it. Truce it is.  :P

Ian i didn't understand your post. Apart from you think i'm wrong. What is pony?  ;D

imo Mark you are wrong, I would would say about  60%  of cleaners are pony now and 20% others are trying 15% % are doing well and the top 5% are conning gits that will not speak or give me a little help lol, when they beciome the 15% I will remember  ;)
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 01:10:27 am
IMO she looks like that Butch prisoner out of the TV show "prisoner cell block H" from the early 90's lol




 ;D

yep her name is B Smith  ;D

stop it now your making me feel old

Your only as old as you feel, in my case that would be 70 then lol
I can't wait for a break, I had forgotten how hard it is to build a round from scratch.


Matt
I have to do the same thing as you  as of next week mark soo now how you feel, welcome to give me a call anytime apart from tonight :)
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 01:12:11 am
Yeah, she ain't worth it. Truce it is.  :P

Ian i didn't understand your post. Apart from you think i'm wrong. What is pony?  ;D

imo Mark you are wrong, I would would say about  60%  of cleaners are pony now and 20% others are trying 15% % are doing well and the top 5% are conning gits that will not speak or give me a little help lol, when they beciome the 15% I will remember  ;)
forget about it Mark, you and MB have kissed and made up my job is done. cheques payable to window washers  ;D
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:12:45 am
lol. I thought she was offering the discount only with proof of the cost.
If she goes to a job and they tell her they pay £12, can she do it for £8?
If she asks for proof and they can't prove it, she says sorry but can do it for £11. It is out of order.
It does read like she wants to get a price 1st before quoting. I agree it is bad business going in cheaper. Prices go up, they shouldn't be going down.
Making a rod for their own back springs to mind.


Or digging her own grave, if the wrong window cleaner catches her undercutting.
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:18:08 am
Ian I am off to Portugal 3 weeks on Thursday, I am counting the days now lol.
I have managed to wrangle my brother to canvass for me in the new year, he is very good, can sell ice to an eskimo.
He is a freelance sales rep.
Speaking to him tonight he reckons he could get me 100 customers in 1 week. cost to me - £400 for wages, £100 for B&B and I have to pick him up from Cardiff!! lol


Matt
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 01:20:44 am
Ian I am off to Portugal 3 weeks on Thursday, I am counting the days now lol.
I have managed to wrangle my brother to canvass for me in the new year, he is very good, can sell ice to an eskimo.
He is a freelance sales rep.
Speaking to him tonight he reckons he could get me 100 customers in 1 week. cost to me - £400 for wages, £100 for B&B and I have to pick him up from Cardiff!! lol


Matt
give him £100 bonus if he can hit that in a week  ;) and also say to him I have a job waiting for him and I have never once not paid my staff on time  ;)
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:27:25 am
I will try mate, its only taken me 12 months to get him to work for me for one week lol
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 01:33:45 am
Only ponies i know are the ones you ride and the ones you dump.
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:40:30 am
Only ponies i know are the ones you ride and the ones you dump.


I havent a clue what Ian meant by ponies Mark lol
Ian are you on amber nectar?  ;D ;D ;D


Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 01:42:02 am
Only ponies i know are the ones you ride and the ones you dump.


I havent a clue what Ian meant by ponies Mark lol
Ian are you on amber nectar?  ;D ;D ;D



Dump has a clue as does trap

 ::) ::) ::)
Title: Re: what do you guys make of this
Post by: mark dew on November 15, 2009, 01:43:26 am
Only ponies i know are the ones you ride and the ones you dump.


I havent a clue what Ian meant by ponies Mark lol
Ian are you on amber nectar?  ;D ;D ;D



Dumo has a clue as does trap
???
Ewan, have you hacked into ians account? Naughty boy. I'm gonna tell your dad.
Title: Re: what do you guys make of this
Post by: Sapphire Window Cleaning on November 15, 2009, 01:43:51 am
Only ponies i know are the ones you ride and the ones you dump.


I havent a clue what Ian meant by ponies Mark lol
Ian are you on amber nectar?  ;D ;D ;D



Dump has a clue as does trap

 ::) ::) ::)



 ;D ;D ;D
Title: Re: what do you guys make of this
Post by: Window Washers on November 15, 2009, 01:44:54 am
Only ponies i know are the ones you ride and the ones you dump.


I havent a clue what Ian meant by ponies Mark lol
Ian are you on amber nectar?  ;D ;D ;D



Dumo has a clue as does trap
???
Ewan, have you hacked into ians account? Naughty boy. I'm gonna tell your dad.
lol. Mark stop it, I nearly laughed and the curry is killing me please stop as will get messy
Title: Re: what do you guys make of this
Post by: stephen s on November 15, 2009, 08:34:19 am
as I said in my earlier post I do a lot of work in the same area as them and I sure aint bothered,  yes I may lose a couple to them but I'm getting a lot of mine via recommendations.

in the last 12 months a fair pesentage of the customers I picked up said I was more expensive than the previous W/Cs but still accepted my quote and I still clean them and they have even recommended me to others.

I try to provide the best possible service and call each and everyone of them up the night before I clean so I never have problems with access and because they know what day I'm coming they leave the cheque for me so I don't ever need to go collecting and the customers tell me they really like it and it also gets the ones who never see me as they are at work get to chat with me,  all part of the service.



so as I say I aint bothered and I would even stop and say hello to them as I would to any window cleaner.