Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: R-CLEAN on November 10, 2009, 09:44:46 pm

Title: how much? question
Post by: R-CLEAN on November 10, 2009, 09:44:46 pm

had a women on the phone asking for a price to clean her carpets, she said it was for 4 bedrooms, lounge and dining rooms, a pool room basically 7 rooms and hsl. she says it was about 100 sqm for the rooms and average size hsl, average soiling and no stains.

just wanting to here all the different prices yous would charge for a job like this

thanks ralph

Title: Re: how much? question
Post by: Steve Barnett (Carpet Care Plus) on November 10, 2009, 09:51:12 pm

Ralph

I would definately visit the property, measure up and talk to the client about any concerns she has and stains that she can identify.

Sell yourself and you will get a good rate for the job, besides her sizes could be well out.

I would not quote this over the phone unless she absolutely insisted.

Steve

Title: Re: how much? question
Post by: markpowell on November 10, 2009, 09:51:44 pm

I would say £250-£300
Mark

Title: Re: how much? question
Post by: Steve Barnett (Carpet Care Plus) on November 10, 2009, 09:57:09 pm

........ and since you asked ....... £ 400  (in my part of the country anyway)


Steve

Title: Re: how much? question
Post by: brianbarber on November 10, 2009, 09:59:29 pm

I would go and visit, it could be a minger, it could be full of furniture,it's just that I was caught out many times early on with telephone quotes!!
Then you can explain pre vac,prespotting, agitation etc, will help sell yourself!!!

Mr B

Title: Re: how much? question
Post by: clinton on November 10, 2009, 10:01:46 pm

If it was one room maybe quote over the phone but even after all the years i have been going i sometimes still get caught out ::)

Title: Re: how much? question
Post by: Jason Ryan on November 10, 2009, 10:06:15 pm

Agree with everyone and to go and visit. What customers say and whats it actualy like can be completley different. And as others have said, you can sell yourself/service better than on the phone.

All the best

J

Title: Re: how much? question
Post by: Mark Lawrence on November 10, 2009, 10:15:06 pm

Sounds like they might be shopping around ::)

Mark

Title: Re: how much? question
Post by: R-CLEAN on November 10, 2009, 10:25:30 pm

shopping around maybe true. the house is empty but i got the impression it wasn't hers and needs it done within next couple of days. i quoted her £400 anyway. think there might be a good chance of her price shopping but fine out tomorrow.

thanks ralph

Title: Re: how much? question
Post by: Martin S on November 11, 2009, 12:39:04 am

I recently quoted for a local Gymnastics club 'carpet'.  On the phone i asked what size, the woman said '12 foot square'......  I said 'are you sure?' so she said 'hold on i'll check'.  Came back to me... 'oh, it's 12 METRES square'.  Went around and surveyed next day and it was 14 metres square, so just a tad different from an initial 144 sqft to 2,110 sqft  :)

Title: Re: how much? question
Post by: Joe H on November 11, 2009, 07:57:16 am

If you price over the phone it is ALWAYS an ESTIMATE

meaning - when you get their and its not as you were told over the phone the price can alter - but make that clear over the phone.

If the job is more then 3 rooms I would go and QUOTE in person