Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Darren O on November 02, 2009, 08:25:52 pm

Title: Traffic,Vivaro,Primaster
Post by: Darren O on November 02, 2009, 08:25:52 pm
My clutch went on my Primaster today only done 24,000 56plate ive been quoted £780 to fit a new clutch and the van will be in for 2 days does that seem about right dont no if iam getting ripped of or not the garage said its the labour thats the killer.
Title: Re: Traffic,Vivaro,Primaster
Post by: Sean Dyer on November 02, 2009, 08:51:12 pm
my clutch (ford mondeo) earlier this year cost nearly 900 :o

Is it a dual mass fly wheel?

thats why

if single would be half price :(
Title: Re: Traffic,Vivaro,Primaster
Post by: steveo22 on November 02, 2009, 08:59:46 pm
Quite expensive mate, I'd defiantly shop round, i'm a part time motor trader when i'm not cleaning windows. I'd look to buy something like your van with a clutch needing doing and look to spent about £300 quid tops!! 24k and needing a new clutch is poo >:(
Title: Re: Traffic,Vivaro,Primaster
Post by: jonnyald on November 02, 2009, 09:02:10 pm
its true its a long job , most garages charge high as all renault clutches are.=  bugger of a job .  id ring around and get quotes ,you should be able to get it done for under 500 id say   - but make sure the garage u pik hav done this job before so they know the job as it were    
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 02, 2009, 09:10:06 pm
See if it as under warranty would it be covered or is it classed as wear and tear.
Title: Re: Traffic,Vivaro,Primaster
Post by: Sean Dyer on November 02, 2009, 09:14:11 pm
clutched wont be under warranty?

but id be looking to complain at 24000 miles

whats the reg year?

Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 02, 2009, 09:17:01 pm
Got it new 2006.
Title: Re: Traffic,Vivaro,Primaster
Post by: jjames on November 02, 2009, 10:14:20 pm
it is an expensive job as the gearbox has to come out to fit the clutch. It may not be the clutch it could be the master or slave cylinder as it was on my primastar. Mine has never been right since and cost just over a grand for new cylinders and a new clutch whilst the gear box was out. I cant wait to get shot of the van
Title: Re: Traffic,Vivaro,Primaster
Post by: windowswashed on November 02, 2009, 10:18:14 pm
If it's under 3 years take it to the dealership, should be covered under warranty.
Title: Re: Traffic,Vivaro,Primaster
Post by: leapstallbuildings on November 02, 2009, 10:57:02 pm
My clutch went on my Primaster today only done 24,000 56plate ive been quoted £780 to fit a new clutch and the van will be in for 2 days does that seem about right dont no if iam getting ripped of or not the garage said its the labour thats the killer.

I got mine done for £617 at a branch of Mr Clutch.  They change the slave cylinder at the same time I think.  Mine is a Trafic but same job I imagine.  My clutch lasted 78,000 miles so I reckon you either got unlucky or maybe it's driving style - i.e. balancing clutch and throttle too often?
I got my vehicle back the same day and even had enough time for a little work.  Evenings werew lighter then.
Title: Re: Traffic,Vivaro,Primaster
Post by: prestigeclean on November 03, 2009, 10:12:00 am
i got my vivaro clutch done at mr clutch for £599.00 including vat and they changed the gearbox oil as well as , been alright since they did it regards alan
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 03, 2009, 10:21:01 am
Took it to my local Nissan garage today it still has just over a month left on the warranty Arnold Clark said if there is some kind of fault that they can find then the warranty should cover it but if its just wear and tear than i will have to pay for it.Even if i find another garage that will do it cheaper than £780 Arnold Clark said they would have to charge me for the labour for stripping out the gear box.
Title: Re: Traffic,Vivaro,Primaster
Post by: prestigeclean on November 03, 2009, 10:26:52 am
darren it sounds like they are going to claim its wear and tear to me save yourself the grief and a few quid and take it straight to mr clutch they do a top job regards alan
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 03, 2009, 10:44:11 am
Alan even if its £599 from Mr Clutch Arnold Clark said they would have to charge me for the labour for taking out the gearbox if my warranty dosent cover it so the time i pay AC and then take it somewere else i would probably be cheaper leaving it were it is they have me by the balls.
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 03, 2009, 10:50:47 am
Its 4 hours labour charge to remove the gearbox.
Title: Re: Traffic,Vivaro,Primaster
Post by: prestigeclean on November 03, 2009, 01:30:48 pm
4 hours labour is gonna be £200/£300 , mr clutch will do the lot including parts for £599 , your call mate but i think you,ll save money if you go to mr clutch , hope you get it sorted cheers alan
Title: Re: Traffic,Vivaro,Primaster
Post by: dd on November 03, 2009, 02:23:09 pm
It should not be wear and tear on such low mileage, unless you have been driving it in London or other very heavily congested traffic a lot.

Could be worth a call to the Nissan complaints line (they must have one) and see what they have to say. Most people on this site would think twice about buying such a vehicle, especially if they do not do the right thing by you.
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 03, 2009, 02:39:19 pm
Ive already phoned Nissan and complained the women i spoke to said its not covered under warranty but they said they will still have to wait and here what the garage say i asked her do you not think its a bit strange having to replace a clutch at 24,000 she said she dosent no anything about the technical side of things.
Title: Re: Traffic,Vivaro,Primaster
Post by: dd on November 03, 2009, 02:55:21 pm
Ive already phoned Nissan and complained the women i spoke to said its not covered under warranty but they said they will still have to wait and here what the garage say i asked her do you not think its a bit strange having to replace a clutch at 24,000 she said she dosent no anything about the technical side of things.
They must have some kind of technical advice/complaints line. That is not a satisfactory response. Everything I hear about these vans puts me off buying one. Tactfully point out (in a friendly way)that you are part of a large online forum of van users and we are all waiting to see what happens.
Title: Re: Traffic,Vivaro,Primaster
Post by: steveo22 on November 03, 2009, 03:49:47 pm
You Should not have to pay a penny on you van if it is still under warranty! Thats what warranties are for, too cover you if something like what's happened happens. They are just taking the mickey and trying to fob you off. Stand you ground and complain, complain, complain!!! >:( >:(
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 03, 2009, 03:53:30 pm
I googled Renault Traffic Clutch Problems there are loads of them 57,58,plates i thought these vans were suposed to better after the 56plate and onwards soon as i get the chance its getting punted.
Title: Re: Traffic,Vivaro,Primaster
Post by: dd on November 03, 2009, 04:00:30 pm
Perhaps you should contact the bbc watchdog programme. Theese vans are certainly the most complained about on this forum and to add insult to injury they won't even honour their warranty. Let the public beware :o
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 03, 2009, 04:10:22 pm
Just phoned the garage for an update they still havent managed to get the gearbox out having problems they said thats after phoning me at 10.30am for permission to remove the gearbox but the guy said they will have it before they close tonight what a carry on.
Title: Re: Traffic,Vivaro,Primaster
Post by: dd on November 03, 2009, 04:15:23 pm
Keep us posted as to what happens. Good luck.
Title: Re: Traffic,Vivaro,Primaster
Post by: see clear lee on November 03, 2009, 09:47:04 pm
seems to be a palm off somewhere along the line m8 surely warranty covers mechanical and electrical for the 1st 3 year, if its been serviced by them within the time /milage then im sure youve got a damn good case normally if its not been correctly serviced then a warranty company will void any claim under the rules, try phoning customer services and open a dispute with them get a case number and the reps name and start the ball rolling with that info all logged in there system
Title: Re: Traffic,Vivaro,Primaster
Post by: Darren O on November 04, 2009, 08:17:35 am
I got told last night that the clutch is burnt out and the warranty wont cover it also because the clutch burnt out it damaged something else the other thing dosent need done asap but they advised me it would be better doing it at the same time total bill £1050 told the garage iam making a complaint to Nissan but i think i will have to pay it.
Title: Re: Traffic,Vivaro,Primaster
Post by: poole bay on November 04, 2009, 08:58:34 am
i had same problem it cost me £550 all in, van is still not the same i would say get fixed and then get rid i have 2 years to pay on mine so i cant we have a new shap transit best van for the jobb my clutch went got that fixed and thern the gear box went that was £1100 and then top that i lost all my gears all the cables snaped  ??? think iv spent about 2 g :o :o :o hope iv helped