Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: d.ward on October 28, 2009, 07:01:31 pm

Title: SAE
Post by: d.ward on October 28, 2009, 07:01:31 pm
Im trying to cut back on canvassing so id like to know if anyone uses Self Addressed Envelopes and do all the customers pay on time or do they forget?
The bank advises me not to use standing order or direct debit due so im really considering SAE
Title: Re: SAE
Post by: peter holley on October 28, 2009, 07:55:23 pm
u mean cut back on collecting...yes it does work, but u must be strict with your customers ...dont clean again untill payment is recieved otherwise they will just pay when they want to...

most of mine send payment within 2 weeks...I have had the odd few who i'v had to drop as the just would not pay on time...but it's deffo worth it as I was spending at least 6 hrs a week in the evenings collecting >:(

it will take a while to get a good system going, but sticvk with it... ;)
Title: Re: SAE
Post by: pingu on October 28, 2009, 08:01:56 pm
Get them paying via internet banking...easy peasy lemon squeezy..give em your bank account number and sort code, have them put their postcode and housenumber in the reference section and Bobs your uncle.

Cheers
Dave.
Title: Re: SAE
Post by: stfc on October 28, 2009, 08:05:28 pm
i would say 65% of my customers pay by cheque,most pay with in a week,some 2 there are one or two who take abit longer then required,but on the whole its great
Title: Re: SAE
Post by: d.ward on October 28, 2009, 10:20:37 pm
sounds great - Id take abit of caution who i gave my banking details to but im convinced this is how il go ahead - cheers guys
Title: Re: SAE
Post by: Niall McAllister on October 28, 2009, 10:24:05 pm
I asked my Bank manager about it, He said low risk in giving a\c No. to custs, other option is getting them to pay by paypal
Title: Re: SAE
Post by: macmac on October 28, 2009, 10:26:43 pm
I switched over to SAE 2 years ago, get payments in quicker. It gives the custy no excuse not to be prompt with payment as you've done all you can to make payment as easy as poss' for them. An SAE is, in itself IMO a hint to them! ;)

I print them off myself & use 2nd class stamps.
Title: Re: SAE
Post by: d.ward on October 28, 2009, 10:28:05 pm
i was told i could take them to the post office and get them stamped- Got a quote today from a printer for £95 for 1000 envelopes
Title: Re: SAE
Post by: macmac on October 28, 2009, 10:33:27 pm
It's £25 for 1000 blank envelopes from my local p/office.

It would cost me at most £3 in ink & 2 hours to do 1000. ;)
Title: Re: SAE
Post by: d.ward on October 28, 2009, 10:36:18 pm
Do you write on the envelope how much to the customer owes?
How do you know which customer the payments are from ?

Im looking at just putting a card inside with the details
Self sealing envelopes as well ! ;)
Title: Re: SAE
Post by: macmac on October 28, 2009, 10:51:02 pm
Do you write on the envelope how much to the customer owes?
How do you know which customer the payments are from ?

Im looking at just putting a card inside with the details
Self sealing envelopes as well ! ;)

Yep, i have cards that i put in. If you have ms publisher I can email you a copy of the card just put you own details on it.
Title: Re: SAE
Post by: d.ward on October 28, 2009, 10:52:29 pm
if you dont mind that would be great
Qualitycleaning@live.co.uk

Cheers mate
Title: Re: SAE
Post by: macmac on October 28, 2009, 11:00:23 pm
if you dont mind that would be great
Qualitycleaning@live.co.uk

Cheers mate

Done
Title: Re: SAE
Post by: Robin Ray on October 28, 2009, 11:11:22 pm
I used to put stamps on untill a few months ago, but I thought Id just stop and see if people would still send it on. No one has said a thing and people just send it as normal its saving me about £1000 a year.
Title: Re: SAE
Post by: krave on October 28, 2009, 11:28:38 pm
Macmac could I pinch a copy of the note, just as a idea please?

Kharnd@googlemail.com
Title: Re: SAE
Post by: geefree on October 28, 2009, 11:40:58 pm
I put a " windows have been cleaned today".... and on it are my bank details too, or alternatively send a cheque.

in an addressed envelope (not stamped)....

and it is highlighted at the bottom

PLEASE PAY WITHIN 3 WORKING DAYS.

They all pay within a week, and i never have one outstanding customer by the time i clean again.
Title: Re: SAE
Post by: macmac on October 28, 2009, 11:55:12 pm
Macmac could I pinch a copy of the note, just as a idea please?

Kharnd@googlemail.com

Done ;)
Title: Re: SAE
Post by: krave on October 29, 2009, 12:00:04 am
 ;D ;D
Title: Re: SAE
Post by: macmac on October 29, 2009, 12:03:53 am
P.S. I print four cards on one A4 photo-matt 130gsm sheet & use a proper paper trimmer to cut them out.
Title: Re: SAE
Post by: mark dew on October 29, 2009, 01:54:12 am
I get 10 of these of an A4 sheet and use these. I did consider the merits of leaving sae when i stopped collecting but it would of cost at the time £27 per 100. I considered it an unnecessary cost once i had a bit of cash behind me so didn't try it. 
Title: Re: SAE
Post by: dazmond on October 29, 2009, 08:19:18 am
i use SAE for some of my out of the way single accounts and some of my other custys pay 3 or 4 months in advance!but overall a lot pay when i clean and i find 2 hours a week collecting is all i need to do now.a lot of my work compact so when i finish work i usually spend 10 mins knocking for money for that days work.2 cleans then no more till i get paid!!simple! ;D ;D
Title: Re: SAE
Post by: amayze on October 29, 2009, 08:59:08 am
I'm just a bit worried that we're all missing a trick here by focussing on how collecting is made simplier for US by using SAE.

Despite it being a pain, I've picked up loads of work by having those face-to-face 2 minute conversations at the door step, such as I was going to ask you to clean my guttering, my friend wants a window cleaner and two doors down have moved and even so-and-so says she's not seen her window cleaner for a few months.

Surely, thats what building a round is all about ?
Title: Re: SAE
Post by: jefftemperley on October 29, 2009, 10:10:00 am
i use the post office freepost system then it only costs me 22p when an envelope is used
i also have s/o paypal and online banking available

even with that over half my custys prefer to send chqs


you pay a £75 fee then just keep your reducing account balance topped up everynow and then.

providing paid envelopes was the best thing i did to get payments coming in quicker
Title: Re: SAE
Post by: d.ward on October 29, 2009, 05:40:51 pm
how much does the post office charge you? is it just that £75? how long does that last for?
Title: Re: SAE
Post by: ccmids on October 29, 2009, 05:42:51 pm
pay within 14 days that sounds bad  :o
Title: Re: SAE
Post by: d.ward on October 29, 2009, 06:10:45 pm
3 days is more urgent
does anyone know what the post office charges for the stamps?
Would i get a discount for 1000 of em/