Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Moderator David@stives on October 18, 2009, 11:25:40 am
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I am fed up to my back teeth with George, so now I am abandening it.
I have found about 3 bugs this week, each could potentially cost me money.
I believe a lot of this stems for the pre 2009 program, I dont think any new users will encounter these problems, I have a lot of job history on George which was pre 2009.
But as I said I have finally had enough.
Goodbye George
Dave
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Dave I made the switch a while back, Ian and Brad are extremely helpful, they will also help you out transfering the information over from George to WCP.
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Its a shame we cant have someone from George Programmes commenting on this,... its not good for any business including George,
I dare not upgrade to the latest version because of all the horror stories, losing work and money from the debt list. ???
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it seems to me that these programmes designed to make things easier, actually make things more complicated, there are threads about this all the time ,so this must be the case! ???
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To be fair Paul told me about the problems, but i cant cope anymore.
We have a £5.00 job and a £200 debt appeared on there account, it happened on her job a couple of times, I deleted her job and set a new one up with a i instead of a 1,
Anyway after i done this the next job in the list accumulated a £310 debt from somewhere.
Also a £46 debt jumped up on £97.75 job. just had enough of putting fires out.
These are just a couple i have noticed, how many more have I not noticed, I have been sat here 3 hours now trying to sort things out, just had enough.
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Just found another, can you spot the obvious Errors
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How can a job you clean each week, and hasnt paid you for a couple of months owe you £1400 then the debt reduces as you clean it.
God knows how much they actually do owe, think its about £200, but you never know.
Good isn,t it
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i would be pulling my hair out if i encountered these issues
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Its not me is it, am i not seeing something on that screen shot.
I am cleaning it each week and the Fabricated debt decreases as I clean.
so instead of them paying me £11.50 there debt comes down by £11.50 each week.
I wanted a statement of account to post to the customer to prompt them into baying me, I cant even do that now, I will have to type one manually now, aaarrggghhhhhhh
I need a lie down
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Dave there is someone's private mobile number on display - for your own reputation and company data handling protection can you remove or cover the details more!
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Thats my phone number
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oh in that case dont worry :P
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go wcp dave , ring ian or brad they will help you switch and you will not regret it mate!!
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I have got wcp pro lined up, I won a copy in a raffle a while back.
My problem is exporting the job history, debts etc, I will have to phase it in slowly.
Dave
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i think they will tell you how to do it...
contact them and they will tel you which files too take over
you can leave george there for your history, just get the addresses and etc put into wcp and start fresh, id do that , its easier
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I know what your saying , i have spoken to Brad.
I have over 2000 debts so its going to be quite a trauma.
I regularly send out statements etc, and always get enquirys, so it has to be gradual, as there is no way of importing the job history.
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It gets hilarious by the minute
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Never have a problem with WCP mate ;)
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Hi
To be fair to 'George' and Paul, I have never had any serious issues with the program and the back-up has been second to none. I've been using George for very early days.
I am sure Paul will respond with an explanation for the problems you are encountering - let's hope so.
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Never have a problem with WCP mate ;)
its only been out a year
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Probably best to give them an email, explain the problems. Your data might be corrupted. They can solve that for you.
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Tim
This isnt a light hearted decision, I have been instrumental in finding countless bugs over the years, even if this issue is resolved, you can bet your bottom dollar there will be another around the corner.
I run a largish set up and i need to trust my software, it has got to the stage I can't believe the worksheets anymore.
It is only through my very large head that I can spot these mistakes, trouble is my head is getting too full and tired.
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Tim
This isnt a light hearted decision, I have been instrumental in finding countless bugs over the years, even if this issue is resolved, you can bet your bottom dollar there will be another around the corner.
I run a largish set up and i need to trust my software, it has got to the stage I can't believe the worksheets anymore.
It is only through my very large head that I can spot these mistakes, trouble is my head is getting too full and tired.
lol
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i havent had a problem with george but i have just upgraded to the latest upgrade and the same has happened to me i have had to sit for 3-4 hours and work out my debt list because it was telling me that people owed me 2 and 3 times when they didnt , im a bit worried now, i might go back to the older version of george as i didnt have a problem with that
gary
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??? ::) You guys have got me worried now, was gonna order George tonight, might risk it anyway and hope the problems are isolated! ???
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dave did you do a backup of george before the upgrade
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Pardon me, but i find this subject rather bizzare. When a member rubbishes a supplier on this forum he often gets told in no uncertain terms to take his dispute direct to the manufacturer and sort it out off forum. Yet here we have a moderator saying George is basically crap! This can't be right surely?
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Ive had no problems with george.... maybe its a operator problem ::)
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??? ::) You guys have got me worried now, was gonna order George tonight, might risk it anyway and hope the problems are isolated! ???
I've had no real probs with George, but have gone to the dark side With WCP, more expensive, but good investment.
thing is WCP is £127 + VAT till 9am tomorrow, then it's up to £177.
No pressure ;D ;D ;D
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I am just telling you my problems, Me being a moderator has nothing to do with anything, all i am here for is to delete swearing etc.
I am not saying its crap, I have just had enough, I just dont trust the program anymore. Its time for a new start.
Most of the problems are probably due to my job history before the upgrade, I was fore warned about it, but it just doesnt suit anymore.
Have you seen the picture at the start of this post, they say a picture paints a thousand words, I can show you job sheets that say a £5.00 job owes £310, I can show you where I have had to write off about £500 because the data was so
confusing and i couldnt work out who owed what.
I truly believe anyone starting using the program from this point onwards wont face half the problems i have faced over the years.
I have always promoted George on here and stuck with it because even with the bugs it was still the best on the market
For £50 most people cant go wrong, Its just not for me anymore.
I am now going to try WCP, you never know that might be full of bugs and I will return to George, but for now I have truly had enough.
p1w1
Operator problem do you really believe that ?
Just look at the pics of the 2 errors I have posted, 2 in one day, just tell me how I could possibly produce either program error ?
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p1w1
Operator problem do you really believe that ?
Just look at the pics of the 2 errors I have posted, 2 in one day, just tell me how I could possibly produce either program error ?
lol calm down was only pulling your leg :)