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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Aquakleen Restoration Services on October 11, 2009, 12:26:08 pm

Title: Mentioning Chemdry on my website
Post by: Aquakleen Restoration Services on October 11, 2009, 12:26:08 pm
Hi all

I am putting together a new website and thought about comparing my prices with Chemdrys but dont want to get in to trouble or ruffle any feathers!! I was only going to say something like we are 30% cheaper or something like that.

Where do i stand? You get supermarkets doing it all the time to each other??

Thanks in advance

John
Title: Re: Mentioning Chemdry in on my website
Post by: derek west on October 11, 2009, 12:27:24 pm
as long as your 30% cheaper and you check it regularly then can't see anything wrong.
derek
Title: Re: Mentioning Chemdry in on my website
Post by: Doug Holloway on October 11, 2009, 12:35:21 pm
Hi John,

If Chemdry decide to take issue with you, can you afford the legal fees.

Worth thinking about, personally I would not mention another company on my website.

Cheers

Doug
Title: Re: Mentioning Chemdry in on my website
Post by: Mike Osbourne on October 11, 2009, 12:38:20 pm
I don't even think it's a good marketing ploy for service businesses.

A tin of Hienz beans at tesco is a tin of Hienz beans in ASDA, it's a tangible product.

When people say to me  Why is your quote £50 more than the other guy? I say well why do you think they are £50 cheaper?

It's like saying we are a bit cheaper than the leading players in the CC Industry.

See how it could backfire?

Title: Re: Mentioning Chemdry in on my website
Post by: Paul Heath on October 11, 2009, 12:44:26 pm
Opening a can of worms...think they would have something to say, you have to be carefull when you mention things in public. very dodgy grounds.
Title: Re: Mentioning Chemdry in on my website
Post by: Aquakleen Restoration Services on October 11, 2009, 12:47:37 pm
Hmmm I see your points! Maybe ill not do it then! It could be more trouble than it's worth. Thanks for your input guys
Title: Re: Mentioning Chemdry on my website
Post by: kinder clean on October 11, 2009, 01:24:21 pm
You could use wording like ' We have less overheads than our franchised competitors which means we can give you a more competitive quote' you can also mention the substantial 15% saving on vat ( providing your not vat registered ) 

Am I right in saying the franchisees of the big companies like Chemdry / Servicemaster etc... have to be vat registered ? if the MOTHER company ( for want of a better word ) is vat registered, as your a franchisee of that company do you have to be vat registered too ?

Paul
Title: Re: Mentioning Chemdry on my website
Post by: vacman on October 11, 2009, 01:29:05 pm
Why would you want to mention Chemdry? Not everyone knows who they are to begin with. Not everyone is interested in a cheaper price. Some people may even decide to go to Chemdry (seeing how you mentioned them to the customer  ;D ) thinking that they'll be getting a better service as it's more expensive. Surely your own service is pretty darn good anyway and will blow the customers away?
Title: Re: Mentioning Chemdry on my website
Post by: jasonl on October 11, 2009, 02:50:20 pm
I advertise  my prices  in comparison to CD , my prices include application of deodorize, sanitize and anti allergen , whilst these are all optional  extras with CD , which I feel are part of the job.
I also stress that I am not a franchise.
Title: Re: Mentioning Chemdry on my website
Post by: John Kelly on October 11, 2009, 05:17:15 pm
Most if not franchises will be vat registered as their turnover will be over the threshold.
Title: Re: Mentioning Chem Dry on my website
Post by: Mike Halliday on October 11, 2009, 05:59:00 pm
when I first started using M/S I really tried to sell thier benefits, so on my leaflet i used the sentence......

we are the only company in east Yorkshire who refuse to use any harmful cleaning chemicals

I got a letter from Chem Drys solicitor threatening legal action if I didn't remove that statement from my advertising :-\ :-\

at the time I had read on an USA forum that one of Chem Dry's chemicals couldn't be used in California as it could be carcinogenic, so was going to fight my corner but in the end I could be bothered
Title: Re: Mentioning Chemdry on my website
Post by: Ian Gourlay on October 11, 2009, 06:25:26 pm
Not sure how you can do a price comparison as companies change the pricing stuctures all the time.

I watch with interest how Tesco constantly adjust their prices up and down
Title: Re: Mentioning Chemdry on my website
Post by: mark_roberts on October 11, 2009, 06:32:42 pm
Jason

What chemicals do you use to clean, deodorise, sanitise and apply an anti allergen in one go or do you use four different chemicals?

Or do you only apply then when needed?

thanks
Mark
Title: Re: Mentioning Chemdry on my website
Post by: Aquakleen Restoration Services on October 11, 2009, 07:02:37 pm
You could use wording like ' We have less overheads than our franchised competitors which means we can give you a more competitive quote' you can also mention the substantial 15% saving on vat ( providing your not vat registered ) 

Am I right in saying the franchisees of the big companies like Chemdry / Servicemaster etc... have to be vat registered ? if the MOTHER company ( for want of a better word ) is vat registered, as your a franchisee of that company do you have to be vat registered too ?

Paul


I like the line 'We have less overheads than our franchised competitors which means we can give you a more competitive quote' Im going to use that thanks!
Title: Re: Mentioning Chemdry on my website
Post by: vacman on October 11, 2009, 08:11:27 pm
You could use wording like ' We have less overheads than our franchised competitors which means we can give you a more competitive quote' you can also mention the substantial 15% saving on vat ( providing your not vat registered ) 

Am I right in saying the franchisees of the big companies like Chemdry / Servicemaster etc... have to be vat registered ? if the MOTHER company ( for want of a better word ) is vat registered, as your a franchisee of that company do you have to be vat registered too ?

Paul


I like the line 'We have less overheads than our franchised competitors which means we can give you a more competitive quote' Im going to use that thanks!

Fair enough, but do be aware that you are using the words competitive and competitors in the same line. It doesn't flow very well.

As to what to use in it's place, i'm still thinking for you. It's easy to come up with what you want to say, but much harder to put it into words. And looking at a lot of wbesites, i see it's not just me who has this bother  :-\
Title: Re: Mentioning Chemdry on my website
Post by: davep on October 11, 2009, 08:47:16 pm
http://www.allkarecarpetcleaning.co.uk/carpetcleaning/default.phuse

These do it  ???
Title: Re: Mentioning Chemdry on my website
Post by: Neil Williams on October 11, 2009, 09:02:44 pm
Todays Top Tip:
There's nothing stopping you using the word chemdry in your keywords and picking up some potential customers who would look for chemdry ;D
Title: Re: Mentioning Chemdry on my website
Post by: vacman on October 11, 2009, 10:54:12 pm
http://www.allkarecarpetcleaning.co.uk/carpetcleaning/default.phuse

These do it  ???

Their choice, and reading through some of their other unmeasured claims ("best clean ever" and "for years to come" to name two) i'm not suprised they've mentioned chemdry. Judging from their website, I doubt they've even considered the need to be able to back-up what they say  :-\
Title: Re: Mentioning Chemdry on my website
Post by: Mike Osbourne on October 11, 2009, 10:57:31 pm
Todays Top Tip:
There's nothing stopping you using the word chemdry in your keywords and picking up some potential customers who would look for chemdry ;D


Just in case you use adwords, don't use it in your keywords for that though.
Title: Re: Mentioning Chemdry on my website
Post by: Doctor Carpet (Ret'd) on October 12, 2009, 12:00:48 am
You could use wording like ' We have less overheads than our franchised competitors which means we can give you a more competitive quote' you can also mention the substantial 15% saving on vat ( providing your not vat registered ) 

Am I right in saying the franchisees of the big companies like Chemdry / Servicemaster etc... have to be vat registered ? if the MOTHER company ( for want of a better word ) is vat registered, as your a franchisee of that company do you have to be vat registered too ?

Paul


I like the line 'We have less overheads than our franchised competitors which means we can give you a more competitive quote' Im going to use that thanks!

Fair enough, but do be aware that you are using the words competitive and competitors in the same line. It doesn't flow very well.

As to what to use in it's place, i'm still thinking for you. It's easy to come up with what you want to say, but much harder to put it into words. And looking at a lot of wbesites, i see it's not just me who has this bother  :-\

Just for starters, how about:
"Franchise businesses often have higher running costs than us which means we can SAVE you money"
Title: Re: Mentioning Chemdry on my website
Post by: vacman on October 12, 2009, 12:10:53 am
You could use wording like ' We have less overheads than our franchised competitors which means we can give you a more competitive quote' you can also mention the substantial 15% saving on vat ( providing your not vat registered ) 

Am I right in saying the franchisees of the big companies like Chemdry / Servicemaster etc... have to be vat registered ? if the MOTHER company ( for want of a better word ) is vat registered, as your a franchisee of that company do you have to be vat registered too ?

Paul


I like the line 'We have less overheads than our franchised competitors which means we can give you a more competitive quote' Im going to use that thanks!

Fair enough, but do be aware that you are using the words competitive and competitors in the same line. It doesn't flow very well.

As to what to use in it's place, i'm still thinking for you. It's easy to come up with what you want to say, but much harder to put it into words. And looking at a lot of wbesites, i see it's not just me who has this bother  :-\

Just for starters, how about:
"Franchise businesses often have higher running costs than us which means we can SAVE you money"

Yes, that could work.  :)
Title: Re: Mentioning Chemdry on my website
Post by: gwrightson on October 12, 2009, 08:35:10 am
So is it ok for chem dry to advertise something they dont do ?

Because thats exactly what one of my local c/d do  .

geoff
Title: Re: Mentioning Chemdry on my website
Post by: vacman on October 12, 2009, 09:04:04 am
So is it ok for chem dry to advertise something they dont do ?

Because thats exactly what one of my local c/d do  .

geoff


I didn't think it was about being right or wrong, i thought it was about keeping ourselves out of trouble  :-\
Title: Re: Mentioning Chemdry on my website
Post by: Carpet Dawg on October 12, 2009, 05:55:11 pm
I really dont think it is a problem comparing thier prices to your's or any other company for that matter.
I mean Asda and Tesco are always trying to out do each other on national tv adverts and magazine ads etc. So i dont see there being any differance here!

But the thing is, do you really want to even mention another carpet cleaning company on your site?? i wouldn't! gives more places for the potential punter to ring around for "quotes" your local Chempooe might be great at closing the sale etc.. even tho his prices are higher!

I'd stick to just saying your better priced than the bigger companys cos your overheads are lower and dont have to pay royalties etc etc like was mentioned further up the page.

my 2 pennies

cheers
tony
Title: Re: Mentioning Chemdry on my website
Post by: eclipse on October 13, 2009, 09:15:03 am
I once mentioned something on here regarding chem-dry prices and this was the reply i got i also got a telephone call from the company rottewieler hence i removed my post

Lee I would ask that you think very carefully before you post in future. Your allegations are as you know incorrect as is,I believe, your opening statement or have you moved on again?