Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: brianbarber on October 08, 2009, 09:43:35 pm

Title: Prowler truckmount
Post by: brianbarber on October 08, 2009, 09:43:35 pm
Hi guys

can anyone give some advice on whether this would be a good step up from a porty(ninja)
thanking you in advance !

Mr B
Title: Re: Prowler truckmount
Post by: PaulKing on October 08, 2009, 10:17:37 pm
got three of them terriable things, always making me money ;)

seriously I just changed the engine in a five year old one for £450, laughing about it now one week later because in five years it's cost £450 for the engine and a set of pump seals which where £25.
 
They are a handy machine a nice mid point, miles away from a electic portable and well on the way to a bolted in carpet fecker truckmount.






Title: Re: Prowler truckmount
Post by: Ricky M on October 08, 2009, 10:24:06 pm
Brian got the 15hp
only 12:45 on the clock and its a nice pice of kit.
depending on where you live you could over and see a new machine working
Title: Re: Prowler truckmount
Post by: Joe H on October 09, 2009, 07:16:54 am
I too have the 15hp Prowler.

Defo a good machine, a big step up from your average 2 vac portys, and still beneficial over the 3 vac (I have a 3 vac Scorpion).

As Ricky (Ability) offered, if you near Warrington you can come and have a play with it. If you not near Warrington you can still come - a cc from Cambridge way came a few weeks ago. Or go up to Restormate in Newcastle.

Where are you based - be nice if you fill in your details a bit more.
Title: Re: Prowler truckmount
Post by: Bob Robertson on October 09, 2009, 08:43:39 am
This guy might not agree  ;D  There can always be a bad one in any make of machine.


http://www.youtube.com/watch?v=wH0lXTNieNU
Title: Re: Prowler truckmount
Post by: John Kelly on October 09, 2009, 10:42:04 am
That lunatic in America bought the machine and it obviously had a fault with the coupling after a short time but he continued to use it for 7 months until it eventually collapsed. He was asked to send the machine back to be examined and repaired under warranty. He refused and said he would fix it himself. He was then told that this would invalidate the warranty as is sensible because they needed to find out what had caused the problem and fix it properly. Next thing this video appears.
He then tries to blackmail Amtex for $8000 to remove the video.
He posted this on a website in Houston. Amtex are now prosecuting him under federal law for extortion and he is facing a lengthy jail term.
Title: Re: Prowler truckmount
Post by: Mike Halliday on October 09, 2009, 12:28:37 pm
why is it still on Utube? if this is part of a blackmail plot then it would have been taken off immediately, but its still there.

he wants $8000 I would guess this is the cost of the machine and any cost he's had.

he might be a' lunatic' or perhaps he is on the level
Title: Re: Prowler truckmount
Post by: John Kelly on October 09, 2009, 12:49:49 pm
But Mike there isn't an issue other than he wouldn't send the machine back to Amtex who were even paying for the carriage. He wanted to fix the machine himself. No supplier would allow that and then honour the remainder of the warranty.

Ever tried to have a video removed from Youtube, it is nigh on impossible unless it is of a racist or child abuse nature.
Only recently Dominos Pizza lost a lot of trade as 2 employees posted a vid showing then putting snots on the pizzas.
Title: Re: Prowler truckmount
Post by: Joe H on October 09, 2009, 01:02:06 pm
Only recently Dominos Pizza lost a lot of trade as 2 employees posted a vid showing then putting snots on the pizzas.

and I loved them green bits  ;D
Title: Re: Prowler truckmount
Post by: Bob Robertson on October 09, 2009, 01:36:12 pm
It just goes to show the power youtube can have. Two comments on the video from people who wont buy the machine now , from fear that they are all like that.
Title: Re: Prowler truckmount
Post by: Jim_77 on October 09, 2009, 02:34:06 pm
They are aren't they?






joking ;D ;D
Title: Re: Prowler truckmount
Post by: clinton on October 09, 2009, 02:51:06 pm
Jim ;D
Title: Re: Prowler truckmount
Post by: andrew christopher on October 09, 2009, 03:38:15 pm
Its a huge step up in both power and productivity. As regards their whether they are reliable they have a proven easily maintained Honda engine (13hp version) a pressure washer pump and a heat exchanger/blower that as far as i know has caused no problems, the machine is made up of replacable components that are proven.(is there that much that can go wrong?) The other fittings like hoses etc are standard type fittings.Added to that the back up from buying through John Kelly.  AS regards the you tube video, i saw it before i placed my order but found the reports and comments from guys that owned them negated the video.

The price is a plus point and also it can be moved to another vechicle it the need arises without to much hassle.

If you have the work it will soon pay back the initial investment.

Andy
Title: Re: Prowler truckmount
Post by: John Kelly on October 09, 2009, 04:49:45 pm
Its opened my eyes regarding Youtube. You have no way to counter things like this. There have been dozens of postive comments posted but the video poster has the ability to remove them which he has done. He can even delete video responses.
Not very democratic in my eyes as someone could post a video complaining about your carpet cleaning and there is basically nothing you can do about it.
Title: Re: Prowler truckmount
Post by: Fred Gullan on October 09, 2009, 06:05:15 pm
Had my 13 hp Prowler for over two years now , . All it has needed in that time is an 'o' ring in the pressure regulator and a new temp guage . So easy to fix and service and a huge step up from an electric porty. Excellent customer service always at the end of the phone from John and Lynne. If  I need the van for another purpose I can have the machine out and stored in 5 mins on my own, same to get it back in. Havent yet needed to use it as a portable but would be so easy to do.

Fred
Title: Re: Prowler truckmount
Post by: davep on October 09, 2009, 06:12:52 pm
No need for a porty with the Prowler ;)
Title: Re: Prowler truckmount
Post by: fresh on October 09, 2009, 06:33:49 pm
how much is the deadly prowler?
Title: Re: Prowler truckmount
Post by: Mike Osbourne on October 09, 2009, 06:40:40 pm
The answer is to put loads of Prowler videos on Youtube. They drown out the one you can't get rid of and you get lots of free advertising.
Title: Re: Prowler truckmount
Post by: Joe H on October 09, 2009, 06:41:52 pm
The 13hp like DaveP has (photo of the flats) is £6000+vat. google Restormate. John Kelly is a good dealer as well.
Title: Re: Prowler truckmount
Post by: Stu.Clem on October 09, 2009, 07:12:01 pm
Mr B - come and have a go of mine anytime you wish - you will NOT be disappointed.

Awesome versatile positive business investment - but its not a truckmount cos it has wheels!!  :P

LOL at the lamers who thought that one up!!! ha!!!!!  ::)

best wishes

stu
Title: Re: Prowler truckmount
Post by: Matt Lindus on October 09, 2009, 07:14:56 pm
Do you not think that is bad service from Amtex?

The guy obviously could not send the unit all the way to Texas due to all the down time he would lost (time is money). He clearly says that he doesn’t have the time to send it all the way to Texas.

He had no other option but to repair the machine himself at home, because of this they cancelled is warranty after just 7 months of owning the machine.
They should have offered him all the relevant parts free of charge and also given free carriage. Instruction for repair could have been sent or telephone communication given.

They failed to tell him that the coupling needed to be greased; this apparently seized and shattered all the parts, they told him never to grease it ever.
He also said he has had trouble with the machine right from the start.

He clearly wants his money back for a poor quality machine and he feels YouTube is the only way of doing this.
He’s done nothing wrong in my eyes

Matt
Title: Re: Prowler truckmount
Post by: John Kelly on October 09, 2009, 07:45:46 pm
As far as I am aware the first they heard of any problems was 7 months after he bought it. The coupling is a sealed unit and does not need greasing. It has been found that this coupling was not suited to the Honda engine and has now been changed to a Martin Flexi coupling. The machine would have been turned round in 2-3 days, sorted and working fine. Also I am lead to believe he had rigged up a waste tank with the waste hose discharging under water which was also stressing the blower.
This is not a simple matter of fitting a part and hey presto its all working. There are alignment issues which need to done right (ask any truckmount owners about problems with this). This was one of the earliest of the new design and they also wanted to find out exactly what had caused it, not unresonable.
Don't think bad service comes into it.
Title: Re: Prowler truckmount
Post by: Len Gribble on October 09, 2009, 08:01:30 pm
Hard to tell from pic did the cupping have a Grease nipple if not seller may be right as for chain and sprocket they normally run with oil (you don’t grease a bike chain) looks a p.i.ss easy machine to work on roll on roll off the space!

As for warranty he should have sent it back or ask if they had an agent local to him (you touch it you fxxx it you own it) ;) I understand down time that’s where a porty comes into it’s own. 8) ;D

Len
Title: Re: Prowler truckmount
Post by: Barry Livingstone on October 09, 2009, 11:34:51 pm
This guy might not agree  ;D  There can always be a bad one in any make of machine.


http://www.youtube.com/watch?v=wH0lXTNieNU

am lovin the Hotties shooting guns on this link !!!! thank lol ;D ;D ;D
Title: Re: Prowler truckmount
Post by: PaulKing on October 10, 2009, 12:37:13 pm
It just a big belly ache as all the comments are from his mates as the guys are all the same age ( hes in his twenties) and they all like the same music as well.

Amtex is no problem at all and its John Kelly you deal with in the UK anyway, I know these machines are not perfect but they do stand up to a hell of a lot of abuse from us, and keep going in 5 years of running 3 of them concurrently we have replaced 1 pump ( operator error) cost about £400 with the vat and  1 engine that was worn out after 4 years, they were on special from universal £300 so just changed it rather than looking at repairing it.

About 6 hoses ( they are all he same size so carry one on the van takes 10 minutes to change any one of them. )

And we have had 1 blower rebuilt as tech took off filter and sucked his glove into it, new bearings please!

Try and put a positive comment on that video and see how long it take to get it removed and you start to get hate mail, that say the most I think.





Title: Re: Prowler truckmount
Post by: brianbarber on October 13, 2009, 06:34:14 pm
Many thanks guys for all your feedback!

Mr B
Title: Re: Prowler truckmount
Post by: carpet_care on October 13, 2009, 07:25:31 pm
Only just seen this post as not been bothering with forums much lately .

 But I too have the 13 hp prowler excellent machine had it 2 years now and exceptional backup service from john and his good wife lynn.


 All the best Andy Locke.
Title: Re: Prowler truckmount
Post by: Joe H on October 13, 2009, 07:34:35 pm
Hi Andy
Hows it going.
Not been on the forums much eh!
What fun you been missing. ;D
Title: Re: Prowler truckmount
Post by: carpet_care on October 14, 2009, 06:59:14 pm
Hi Joe only just seen your reply thats how much time i spend on the forums nowadays I had logged off before you had posted  ;D


 Have other things keeping me busy if am not carpet cleaning am in the gym or doing my new hobby cycling bought a chris boardman road bike a couple of months ago and the bug has truly bit.

 Justt started finding the forums a bit same old same old .


 Hope your well all the best Andy Locke.