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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: joe.b on October 04, 2009, 10:14:24 am

Title: wcp help
Post by: joe.b on October 04, 2009, 10:14:24 am

having a bit of a problem, i can connect and then sync but when i sync nothing transfers across from the computer to the pda

Title: Re: wcp help
Post by: ianhannaford on October 04, 2009, 06:21:38 pm

Hi Joe,

If you send me your email and.or number Ill give you a call tomorrow.

Thanks

Ian

Title: Re: wcp help
Post by: Sapphire Window Cleaning on October 04, 2009, 06:39:12 pm

Ian can I transfer WCP from one computer to another, I am wanting to transfer it from my laptop to a desktop in my new office.

Title: Re: wcp help
Post by: ianhannaford on October 04, 2009, 06:44:05 pm

Quote from: MB Window Cleaning on October 04, 2009, 06:39:12 pm

Ian can I transfer WCP from one computer to another, I am wanting to transfer it from my laptop to a desktop in my new office.

Sure, just sent download and install on your new machine, once it loads up send us the new serial number as displayed on the license window and we'll transfer the license.

Thanks

Ian

Title: Re: wcp help
Post by: Sapphire Window Cleaning on October 04, 2009, 06:48:05 pm

Ian would I need 2 copies of WCP if I have 2 computers on a network?

Title: Re: wcp help
Post by: ianhannaford on October 04, 2009, 06:50:38 pm

Quote from: MB Window Cleaning on October 04, 2009, 06:48:05 pm

Ian would I need 2 copies of WCP if I have 2 computers on a network?

Yeah as each license is based per PC, we do additional licenses at £79

Thanks

Ian

Title: Re: wcp help
Post by: Sapphire Window Cleaning on October 04, 2009, 06:51:58 pm

Ian would I need 2 copies of WCP if I have 2 computers on a network?

Title: Re: wcp help
Post by: Sapphire Window Cleaning on October 04, 2009, 06:53:28 pm

Could I pay for the additional license by paypal? and can the 2 copies run from the same back up?

Title: Re: wcp help
Post by: ianhannaford on October 04, 2009, 06:56:08 pm

Quote from: MB Window Cleaning on October 04, 2009, 06:51:58 pm

Ian would I need 2 copies of WCP if I have 2 computers on a network?

Of course, I will mail you our paypal details.

You are able to make a backup on the first PC and load into the second and vice versa no problem, however WCP is not 'networked' per say at the moment i.e. you couldnt have PC 1 making changes and those be reflected instantly in PC 2 if that makes sense

Thanks

Ian

Title: Re: wcp help
Post by: Sapphire Window Cleaning on October 04, 2009, 06:59:06 pm

if I make an internet backup on PC 1 could I use that backup to update pc2?

Title: Re: wcp help
Post by: ianhannaford on October 04, 2009, 07:02:49 pm

Quote from: MB Window Cleaning on October 04, 2009, 06:59:06 pm

if I make an internet backup on PC 1 could I use that backup to update pc2?

When you make an internet backup the database in encrypted and then sent to our secure servers. You would need to request the backup everytime to load in PC2. Better options are a) Make a backup on PC1 and save to a memory stick then transfer to PC2 or b) Send the backup from PC1 to PC2 via email or c) If they are networked save the backup to a shared network folder and load from PC1 to PC2 and vice versa

Thanks

Ian