Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: simon knight on September 07, 2009, 06:23:10 pm

Title: Best customer ever...!!!
Post by: simon knight on September 07, 2009, 06:23:10 pm

Shop front done weekly (£5). Gets there this morning and the scaffolders are putting it up above the shop to do something to the flats above.

Me to shopkeeper: Not much point in doing them until they're gone. I can clean them but they're gonna be dirty within minutes with all the crap coming down.

Shopkeeper: All the more reason to do them...can you do them daily until the work is finished?

OMG how I wish all my custys were like this  ;D ;D
Title: Re: Best customer ever...!!!
Post by: LWC on September 07, 2009, 06:28:35 pm
For a reduction in price i hope.
Title: Re: Best customer ever...!!!
Post by: simon knight on September 07, 2009, 06:32:41 pm
For a reduction in price i hope.

Yes I think I'll have to knock a few £ off. Perhaps £20 for the 5 days?...sound fair?
Title: Re: Best customer ever...!!!
Post by: Blue Frog Systems on September 07, 2009, 06:36:37 pm
That's what you call a rare customer who really cares about the appearence of his shop. He knows its going to get dirty daily, but has put the cost aside to keep it looking as best as he possibly can!

Most people wouldn't bother, your a lucky guy to have a customer like that!

You giving him a discount ?
Title: Re: Best customer ever...!!!
Post by: simon knight on September 07, 2009, 06:49:21 pm

Yes I think I must give a discount. I was thinking of charging £20 a week while the work is going on. Bear in mind that it'll be a special daily trip.

Ewan: Quite possibly.
Title: Re: Best customer ever...!!!
Post by: GWCS on September 07, 2009, 07:36:35 pm

Yes I think I must give a discount. I was thinking of charging £20 a week while the work is going on. Bear in mind that it'll be a special daily trip.

Ewan: Quite possibly.

find out if he or someone else is paying.

If its him them give a price reduction if not charge full price :P
Title: Re: Best customer ever...!!!
Post by: simon knight on September 07, 2009, 07:39:22 pm

Yes I think I must give a discount. I was thinking of charging £20 a week while the work is going on. Bear in mind that it'll be a special daily trip.

Ewan: Quite possibly.

find out if he or someone else is paying.

If its him them give a price reduction if not charge full price :P

Fair comment, but we're talking £20 or £25 for a few weeks...does it really matter?
Title: Re: Best customer ever...!!!
Post by: tomy jackson on September 07, 2009, 08:07:05 pm
your luky me best custy died