Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: mark_roberts on May 11, 2005, 02:06:27 pm
-
I need a guide to give to customers telling them how to care for their freshly cleaned carpet.
Does anyone know of a company who sells this or any member here prepared to show me theirs :D.
I want a professional looking piece.
thanks
Mark
PS. perhaps if the above is not possible we could all chip in and get something professionally designed ourselves??
-
MARK whilst i understand what you are saying, is it really information that we would want to give to customers, as surley we are here to do that job , ie care for customers carpets, and by offering customers to much information on caring it leaves us without a job, as they may well consider that the information given is sufficient for them to take care of it themselves, and if that is not the object of giving them that type of advice, then what is it? you can end up going down the road that leads cc to become redundant,if you want to offer advice keep it short. reccomend to care for there carpets etc on a yearly basis , that should be enough,get them cleaned once or twice a year, that will keep your carpets fresh and clean, sherlock
-
Mark
Only problem you are trying to teach then to suck eggs!
An sure Axminster – Carpets wont mind me borrowing the below as we are in the care game.
To retain your carpets appearance and prolong its life, we suggest you follow these basic suggestions:
1. Vacuum thoroughly on a daily basis to remove dirt and grit.
2. Take prompt action to clean any area affected by spillage before it dries in. We have produced a stain treatment chart to help you.
3. Seek professional cleaning advice in the event of heavy soiling.
Vacuuming
Without doubt, the most important aspect of carpet care is vacuuming. This should start from the moment the carpet is fitted. We recommend daily vacuuming with a well serviced upright cleaner, incorporating a beater bar/brush head. Daily vacuuming is also essential to remove any dirt and grit, to prevent it from collecting at the base of the tufts where it could act as an abrasive and contribute to premature wear. Do not rush when vacuuming, but do go slowly; allowing the beater bar/brush mechanism to do its job properly. Concentrate on the areas that are subject to most wear, such as in front of' chairs, in corridors and on stairs. Make sure that your carpet gets a thorough clean to the base of the tufts where it is most needed. If you have a loop pile carpet it should only be cleaned with a suction head. Beater bars may catch the fibres and give your carpet a hairy appearance.
Wear Prevention
There are a number of precautions you can take to reduce wear and tear to your new carpet
1. If you can, change the position of your furniture to equalise the wear on the carpet.
2. Shifting your stair carpets can compensate for heavy wear, particularly on the nosings. Wherever possible, provide an extra length of carpet at the top and bottom for shifting. As an alternative, you could order a little extra carpet for replacement purposes.
3. Where your carpet is fitted up to external doors, use a rug or mat to catch dirt and grit.
4. Outdoor shoes with special gripping qualities, such as trainers, should be worn with care to avoid the soles pulling and tearing at the pile, particularly in turning areas and on stairs.
Len
-
Sherlock - you make me laugh.
A recent survey of my customers showed they would appreciate advice on how to care for the carpet ie. proper vacuuming technique, dealing with spills, cleaning frequency etc.
Its not as if I'm giving them a step by step guide of using a DIY machine from HSS.
thanks Len
Mark
-
mark im glad i make somebody laugh
-
Mark
Another thing I do when auditing if I notice draft marks I hand the potential customer a laminated copy (sorry Nigel I nicked it of your web page) explaining the course and remedy, this save me a lot of time!
In some respect Sherlock has a point, but I like to think I give value for the fees I charge! :o :o
Len
-
What webpage is that Len?
-
That will be £10 please Len ;D (For every copy you used!!)
http://www.designcare.co.uk/new_page_4.htm
Nigel
-
Nigel
Your cheap I would charge a lot more, have another one cant mention name also the bis
Sherlock gone quite on this!
Len
-
maybe i dont understand, however i still say the least info .lets the air of mystery surround our job
-
its called after sales services shirley89.
Dan
-
Sherlock
Look up the word fee in the Oxford dictionary; hopefully you will grasp what I’m leading too!
Glad you haven’t done a Don now guest!
Len