Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: John Walker on July 28, 2009, 12:19:27 pm
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I have just re-instated Pocket George. Everything appears to be ok except for one item.
Hot Sync loads all data to Pocket George correctly. I go out and do a round and update Pocket George as I do the jobs. Everything looks fine.
When I come home and run a Hot Sync, the PC updates Pocket George back to where it started ie. all the jobs that I did that day are transfered back to Pocket George as if I hadn't done them.
In a nutshell -
PC updates Pocket George ok.
Pocket George isn't updating the PC.
As it's over a year since I last used it I'm probably doing something in the wrong order but have tried it twice with the same result.
( I have downloaded the latest versions of George and Pocket George)
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Stop Press
Sorted. Paul Sanders has replied by return and given me instruction on how to get the problem solved. I hadn't activated the Live Update program as per the instructions doh!
Thanks Paul - amazing after sales service