Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Wrekin C S on July 16, 2009, 11:28:44 pm

Title: Phone calls.
Post by: Wrekin C S on July 16, 2009, 11:28:44 pm: I am interested to see which you get more calls on Landline or Mobile or Fifty Fifty - this way I can determine wether to put a landline number on my Leaftets,

Thanks
Wrekin :)
Title: Re: Phone calls.
Post by: Blue Frog Systems on July 17, 2009, 12:01:31 am: Always worth putting a landline down i reckon. Some people dont use a mobile (still) and find ringing a mobile from there house phone expensive.
Title: Re: Phone calls.
Post by: richywilts on July 17, 2009, 12:19:18 am: my landline even when me mums tells them to ring me if they really need to speak to me they dont ring my mobile that much that reminds me i need to update my website and put the landline on there
Title: Re: Phone calls.
Post by: Blue Frog Systems on July 17, 2009, 12:33:07 am: A lot of people get free calls to landlines (I do) so more convenient
Title: Re: Phone calls.
Post by: EZclean on July 17, 2009, 12:44:54 am: if they want the windows cleaned they'll spend 50p calling your mobile
:D
Title: Re: Phone calls.
Post by: easy on July 17, 2009, 07:15:19 am: Then again people with mobiles get free minutes to call other networks.
Most of my calls are made to my mobile with a few to the landline...If they worry,I'll phone them back..
Title: Re: Phone calls.
Post by: GWCS on July 17, 2009, 09:15:32 am: I personally would not phone someone that just gives a mobile.

If you have both numbers on, and i was requiring the services i would phone the land line number first and then the mobile.

Dont forget on are supposed to have your company address on all your flyers as stated by trading standards.

But since many do not, i wouldn't go near a company that give no address and just uses a mobile, very un professional, and a sign to steer clear, because you cannot trace them.

If you want to be treated seriously like a serious professional you should give your adress, land number and phone number on all your flyers/business card etc.
Title: Re: Phone calls.
Post by: leapstallbuildings on July 17, 2009, 09:26:36 am: I haven't voted because I don't know. I usually have my landline on divert and I don't bother checking the itemisation.
Title: Re: Phone calls.
Post by: Nathanael Jones on July 17, 2009, 09:51:43 am: Without a landline number looks unprofessional IMO,.. I always have both numbers and my address on all flyers/advertising/tickets.
Title: Re: Phone calls.
Post by: captain j on July 17, 2009, 10:39:48 am: I use a company called voipfone, they supplied me a free landline number which I can divert to any phone I choose so when out and about I divert it to my mobile and when I'm home it diverts to landline - costs about £13.00 a month but depends on the volume of calls and whether they are mobile or landline diverted - mobile costs 10p per minute I think and lanline costs 3p per minute. The benefit is the customer believes they are calling a local landline number instead of an expensive mobile number and this is the only number I advertise.

Thanks Jason
Title: Re: Phone calls.
Post by: Neil271052 on July 17, 2009, 11:34:45 am: I get almost all my calls through the landline.

Customers see my number and know I am local.

Always more reassuring calling a landline and I personally would not call any tradesman just giving a mobile number.
Title: Re: Phone calls.
Post by: martinsadie on July 17, 2009, 08:25:04 pm: someone stuck a leaflet through my door with just a mobile on i wouldnt ring
Title: Re: Phone calls.
Post by: stay white n bright window cleaning service on July 17, 2009, 10:37:07 pm: Started w/c in feb 09, leaflets stated mobile number/email address.Was told i would do better with a landline,had landline fitted and dumped 20000 old leaflets down the tip .Reprinted leaflets with landline number on but only have about 5% using it , 10% email ,25% word of mouth and 60% mobile
Title: Re: Phone calls.
Post by: R W C on July 18, 2009, 07:46:56 am: Quote from: stay white n bright window cleaning service on July 17, 2009, 10:37:07 pm
Started w/c in feb 09, leaflets stated mobile number/email address.Was told i would do better with a landline,had landline fitted and dumped 20000 old leaflets down the tip .Reprinted leaflets with landline number on but only have about 5% using it , 10% email ,25% word of mouth and 60% mobile

The landline would still help for these people to contact, I know myself and a lot of people I know would never ever employe someone with just a mobile number on, I f needed a electrician, plumber, builder etc if they didnt have a landline number I wouldnt ring them, but if they did advertise one id still ring there mobile as i know id get straight to them, its just reassurance ayou know where there based and more trustworthy in my opinion,
Title: Re: Phone calls.
Post by: jonnyald on July 18, 2009, 07:59:24 am: i only have a mobile phone and never have had any problems .god knows if i ever lost my phone though ,as my whole world of windows relies on it :)
Title: Re: Phone calls.
Post by: stfc on July 18, 2009, 08:45:50 am: ive got an 0800 number cheap as chips £15 a month and thats it and they phone that way and diverts to my mobile
Title: Re: Phone calls.
Post by: leapstallbuildings on July 18, 2009, 08:56:25 am: Quote from: jonnyald on July 18, 2009, 07:59:24 am
i only have a mobile phone and never have had any problems .god knows if i ever lost my phone though ,as my whole world of windows relies on it :)

Don't you back up your SIM card?
Title: Re: Phone calls.
Post by: jonnyald on July 18, 2009, 09:00:52 am: i didnt know i could back it up - how can i do that ? i just assume if ever id lose it id rush on down to a fone shop and get my number put onto a new card . i do have a written paper diary thats with me allday ,thats not efficient neither ,lol