Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Ricky M on July 16, 2009, 08:42:43 am

Title: Client Tips ??
Post by: Ricky M on July 16, 2009, 08:42:43 am

Whats your best Tips from a client, Item and amount of money over the years ??

Cash: yesterday £50 note Item: silk on silk rug in perfect condition valued at £2000-£2500 by Dave L
is this kind of thing out of the norm or do you guys gets lots of goodies ??

Title: Re: Client Tips ??
Post by: daysdeepclean on July 16, 2009, 08:53:25 am

£20... And for me, it always seems to be the people on low income that tip.......

Title: Re: Client Tips ??
Post by: JandS on July 16, 2009, 09:24:03 am

Council flat 2 weeks ago.
Nice place, did 3 piece and lounge.
Tuesday got a call to go and price large office block, asked where he got
me from and he said " you cleaned one of my employees flats across the road
and she recommended you "
That's a tip.
Can't go price it till 17/08, he's on is hols on Friday then I am.
Nice to come back to.

John

Title: Re: Client Tips ??
Post by: will01 on July 16, 2009, 09:35:49 am

yeah Colin you'r right....In most cases it's usually the "Working man" who tips the most.

In saying that, I done large domestic a job for 2 barristers recently (5 br,hsl,lr ad 2 rugs). No tip when job was completed but then 2 days later got a call from them  saying their dog had an accident on one of their freshly cleaned rugs and could I come by and clean it again for them.

Now the rug was only a cheap polyprop, small and very easy to clean so I when I was in the area I called with them, cleaned it and wasnt going to charge them.   He (the customer) was having none of it and insisted I take £20.00. Thing is the rug was only worth £35.99.

will

Title: Re: Client Tips ??
Post by: gwrightson on July 17, 2009, 07:39:24 am

my best tips,

free membership to a health club  " not that i use it very often " ;) 

round of golf as many times as i like at a local club,

free meal for 4 at a quite expensive restraunt,

Geoff

Title: Re: Client Tips ??
Post by: from edge2edge on July 17, 2009, 08:32:57 am

I got a tenner from a dutch windowcleaner yesterday probably because he saw me sweating like a b steward (job came up a treat too so maybe he appreciated that too).Regards Alan (swindon)

Title: Re: Client Tips ??
Post by: Joe H on July 17, 2009, 08:40:55 am

Best I have had is a tenner from  a young lady in a first floor flat going to a second floor for bedrooms.
It was a hot day so she could see me pouring with swet, I was in a restricted parking area so I had to keep going out to move the van round the block (traffic warden was about), and she appreciated getting her messy carpets looking really good. Mind you, she was having a party the next day so it would have looked bad again.  ::)

Title: Re: Client Tips ??
Post by: Aquakleen Restoration Services on July 17, 2009, 09:09:11 am

£40 for me. Did some carpets in a mansion  with bad make-up stains on and they all came out a treat. Charged her £80 but she wrote me a cheque for £120! She said she was going to buy new carpets if the stains had not come out and I had saved her a shed load of cash! John