Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: daysdeepclean on July 04, 2009, 04:22:46 pm

Title: Foam...Would you have walked away?
Post by: daysdeepclean on July 04, 2009, 04:22:46 pm
I reluctantly took on a Wool Rug, HSL and Upholstery job today (because it's Saturday) The lady claimed that she'd had it all cleaned less than a year ago where it had taken some cowboy an hour to do the lot ??? I didn't ask how much she'd paid. It was obviously done with a RD or some other toy as she said they'd brought the machine indoors and pushed it around and the carpets and sofa were wet for days ::) Everything was producing lots of foam and I had to check my waste tank periodically, I made sure I used plenty de-foam.

When I switched #2 motor off I noticed #1 motor was making a grating sound. On completion of the job I ran both motors for a good 3-4 minutes and the dodgy noise seems to have gone.

Next time I get the foam appearing like that again should I walk?
Title: Re: Foam...Would you have walked away?
Post by: Bob Robertson on July 04, 2009, 04:29:51 pm
Colin

I would say don't walk.At the end of the day you are running a business and if you kept on walking from jobs you wouldn't last.You come across this problem now and again, but always show the customer the problem that the previous cleaner has made, explain why you do it different and they will use you again and pass your number on instead of the other guys.

Bob
Title: Re: Foam...Would you have walked away?
Post by: daysdeepclean on July 04, 2009, 07:48:37 pm
The thing is, I've gone through nearly a grands worth of motors in a few months and I can't run a business buying motors every time I clean up after some twit before me "Shampoos" carpets.  I come across this problem very rarely, I have to say.

I think you're right though Bob :)
Title: Re: Foam...Would you have walked away?
Post by: ady on July 04, 2009, 08:33:11 pm
Colin  dont you have any defoam, if not get some I had an excell and had the same trouble with the local cowboy .
Dont have my excell now but it came to the stage when I put  a drop in the recovery tank on every job its not that expensive and saves you in the long run  ,      ady
Title: Re: Foam...Would you have walked away?
Post by: dave123 on July 04, 2009, 10:18:16 pm
Next  time Colin sprinkle the defoamer on the carpet before cleaning .It seems to be more efficient that way rather than pouring down the hose ,especially if there is a lot of soap residue. It's sometimes the customer putting stuff on the carpet trying to remove stains.
Title: Re: Foam...Would you have walked away?
Post by: richy27 on July 04, 2009, 10:25:14 pm
i have sprinkled defoamer before on big prob jobs. to be honest its your choice to walk away but if you do a decent job and clean professionally which i know you do col custy should be impressed and you will be back there again the future and prob without the foam problem. just keep putting defoamer in the hoses tanks and sprinkle and repeat as and when required
Title: Re: Foam...Would you have walked away?
Post by: daysdeepclean on July 04, 2009, 10:38:07 pm
if you do a decent job and clean professionally which i know you do col

You must be getting me mixed up with someone else Richard ;D ;D ;D
Title: Re: Foam...Would you have walked away?
Post by: Doug Holloway on July 05, 2009, 12:13:47 am
Hi Guys

I've mentioned my Excel, experience, I spent more on vacs than chemicals :'(

Get a different make of machine, my Alltec has done 1600 hours and original vacs are stll working.

Cheers

Doug
Title: Re: Foam...Would you have walked away?
Post by: from edge2edge on July 05, 2009, 11:25:45 am
Colin wedge a bar of soap in the recovery tank so you have it there all the time.Regards Alan
Title: Re: Foam...Would you have walked away?
Post by: Paul Redden Countryfresh on July 05, 2009, 11:45:38 am
Colin    Re vacs........Make sure you replace the carbon brushes every 6 months, don't run steam through them when sucking clean water out of the solution tank, rather use a by pass into the waste tank. Finally as I'm sure you're doing run the vacs at the end of the day with the lid off to dry out the vacs.  You're vacs will last for years.

PS always carry de-foamer

good luck Paul


 
Title: Re: Foam...Would you have walked away?
Post by: homenclean on July 05, 2009, 11:48:18 am
Wipe defoam around the inside of the tank also mix a small amount with water into a bucket and extract it through your hose. Another tip i was given was to use fabric conditioner as an alternative to defoam, i have it is quite effective and it keeps the tank smelling fresh.

John
Title: Re: Foam...Would you have walked away?
Post by: Mark Lane-Matthews on July 05, 2009, 10:04:42 pm
You can also spray silicon into the recovery hoses which will also help
Title: Re: Foam...Would you have walked away?
Post by: Aquakleen Restoration Services on July 06, 2009, 08:39:46 am
I always put defoamer in the recovery tank whether the carpets are foamy or not. Ive gone through 4 vac motors in 6 years which isnt too bad and Im using an Excel as well Colin.
Title: Re: Foam...Would you have walked away?
Post by: Nathanael Jones on July 06, 2009, 10:35:38 am
Another tip i was given was to use fabric conditioner as an alternative to defoam, i have it is quite effective and it keeps the tank smelling fresh.

John

I like that idea,.. will give it a try.
I always use de-foamer, but have noticed the occasional job where the foam builds up regardless, no doubt due to the shampoo the last cowboy used. I've an altec machine, and the motors are 7 or 8 years old now and still going strong.
Title: Re: Foam...Would you have walked away?
Post by: Jim_77 on July 06, 2009, 11:03:06 am
Colin,

Change your machine!  The change will pay for itself very quickly by the sounds of it, thats a ridiculous amount of money on vacs!

Also I've noticed since using m-power and microsplitters, i rarely get probs with foam in-tank because these type of products break the foam down very well..

don't apply defoamer to carpets, it might cause a problem and wasnt designed to be in contact with carpets.
Title: Re: Foam...Would you have walked away?
Post by: murky on July 06, 2009, 02:56:53 pm
Jim,

As allways you beat me to it, ie; dont put defoamer on the carpet it actually attracts dirt, dont ask me how or why.

 I was allways told to suck it up through the pipes thereby coating them before it gets to your waste tank.

I have Altec aswell and my pumps last for years, make sure you leave waste tank lid open when its stored or not in use thereby letting any residual moisture evaporate.

Murky
Title: Re: Foam...Would you have walked away?
Post by: daysdeepclean on July 06, 2009, 05:44:29 pm
I'm hoping my Alltec turns up this week Jim... Some really good ideas, but how do you go about introducing silicone spray into the motors? Through the pipes?
Title: Re: Foam...Would you have walked away?
Post by: Paul Redden Countryfresh on July 06, 2009, 05:48:26 pm
You spray the sides of the waste tank while vac is OFF. Dont get it into the vac motors  ::)
Title: Re: Foam...Would you have walked away?
Post by: Mike Halliday on July 06, 2009, 05:51:18 pm
Prochems powered defoamer can be sprinkled onto the carpet before extraction cleaning.
Title: Re: Foam...Would you have walked away?
Post by: Jim_77 on July 06, 2009, 11:45:51 pm
Does it have an engine Mike?  Or do you plug it in to the mains? ;D ;D




sorry :)
Title: Re: Foam...Would you have walked away?
Post by: Aquakleen Restoration Services on July 09, 2009, 06:36:27 pm
Colin,

Change your machine!  The change will pay for itself very quickly by the sounds of it, thats a ridiculous amount of money on vacs!

Also I've noticed since using m-power and microsplitters, i rarely get probs with foam in-tank because these type of products break the foam down very well..

don't apply defoamer to carpets, it might cause a problem and wasnt designed to be in contact with carpets.

! If the machine was to blame how come Ive only went through 4 motors in 6 years? Nothing to do with the machine, its being careful with it what counts!
Title: Re: Foam...Would you have walked away?
Post by: daysdeepclean on July 09, 2009, 08:27:26 pm
My mate up North goes through motors like loaves of bread and allows so much money a month for spare motors..... ::). You must be one of the lucky one's!

I carry out all the correct procedures given to me by Extracta, Dry runs on completion of each job, waste tank lid up and machine removed from the van to avoid "Sweating", not drawing hot water from the waste tank when the job's done etc etc. So I was surprised that after 166 hours both motors had blown!

If you could advise on how exactly you manage to keep your motors in tip top condition, I may be prevented from getting rid of mine even though it will be my back up machine...
Title: Re: Foam...Would you have walked away?
Post by: Adam Fearnley on November 27, 2009, 08:11:29 pm
Does anyone try and find out why their vacs have blown ever, and open them up?? 

I had one go, supposedly to water, so I opened it up, sure enough theres water marks all inside the various stages, but no water had past through to the electrical parts of the motor, so how does a motor blow? ::)
Title: Re: Foam...Would you have walked away?
Post by: Susan Dean (1stclean) on November 27, 2009, 08:48:56 pm
stand the exel out side and tip a egg cup of red dev in the recovery tank better then any de foamer  ;D
Title: Re: Foam...Would you have walked away?
Post by: Tony Gill Carpet Smart on November 27, 2009, 09:33:30 pm
Susan ECO or Not  ;D ;D ;D ;D
Title: Re: Foam...Would you have walked away?
Post by: Aquakleen Restoration Services on November 28, 2009, 10:15:33 am
Colin  dont you have any defoam, if not get some I had an excell and had the same trouble with the local cowboy .
Dont have my excell now but it came to the stage when I put  a drop in the recovery tank on every job its not that expensive and saves you in the long run  ,      ady


Hi Ady

Hows it going mate? What machine are you running now? Pop in for a cuppa the next time your up my way!


John
Title: Re: Foam...Would you have walked away?
Post by: Susan Dean (1stclean) on November 28, 2009, 09:48:08 pm
Susan ECO or Not  ;D ;D ;D ;D

lolol well sometimes it as too be done to get the job done
Title: Re: Foam...Would you have walked away?
Post by: Tony Gill Carpet Smart on November 28, 2009, 11:56:16 pm
 ;) ;)