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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: joe.b on June 30, 2009, 03:49:14 pm

Title: letter about holiday
Post by: joe.b on June 30, 2009, 03:49:14 pm
hey just trying to come up with a letter to drop of to customers telling that i am going on holiday for two weeks, any ideas

thanks
Title: Re: letter about holiday
Post by: wfp master on June 30, 2009, 03:55:26 pm
aye dont tell them. tell them when you come back if they ask :)
Title: Re: letter about holiday
Post by: Central Window Cleaners on June 30, 2009, 04:03:49 pm
I wouldn't tell them or the local burglar might end up paying you a visit while your away
Title: Re: letter about holiday
Post by: p1w1 on June 30, 2009, 04:31:52 pm
don't bother tellin them i never do
paul
Title: Re: letter about holiday
Post by: Tosh on June 30, 2009, 05:43:16 pm
I wouldn't tell them either.  They may get a bit jealous when they find out you're off for a two-week cruise round the Med, and they're struggling to get a weekend away camping; especially if you're their 'scabby window cleaner' who just splashes some water round their house for a few minutes and then knocks for a tenner.
Title: Re: letter about holiday
Post by: newclean on June 30, 2009, 06:05:32 pm
Very True Tosh, I told a customer last year i would be a week late with there window cleaning due to Holiday, the reply i got was " I must be paying you to much" ( £10.00) She said before shutting door, i want to cancel
i could do without this sort of custormer.

Newclean :) :) :) :) :) :) :) :)
Title: Re: letter about holiday
Post by: wozzza007 on June 30, 2009, 06:25:55 pm
I have never told a customer I am away.Not good for business. 8)

Never done me any harm work wise & never lost a customer due to that ;D

plus you have the waether to catch up at this time of year/late days and weeknds if needed.
Title: Re: letter about holiday
Post by: tomy jackson on June 30, 2009, 06:41:00 pm
iv only dun it once with sum new custys id just bin given and sum t  went and washed sum old age flats that thay seen me washing telling them that id fallen of or that id got canser thay only washed one side of all 50 ,and thos custys wer across town so its no NO NO no :'( :'( :'( :'( :'( :'( :'( :'(, i went to old bill and at fust well thats bissness i sade no its frord as thay did ent nock and ask , any way i sad this is ther reg no he looked at it and sade thar konw and i sade yes two of most perlifik berglers in town so and so ,i sade if it wosent for old foks id have bin and sorted em
Title: Re: letter about holiday
Post by: martinsadie on June 30, 2009, 06:49:31 pm
Very True Tosh, I told a customer last year i would be a week late with there window cleaning due to Holiday, the reply i got was " I must be paying you to much" ( £10.00) She said before shutting door, i want to cancel
i could do without this sort of custormer.

spot on  :D
Title: Re: letter about holiday
Post by: L.J.S cleaning on June 30, 2009, 06:55:56 pm
I never tell them just tell them if they ask when ive got back.
Title: Re: letter about holiday
Post by: tomy jackson on June 30, 2009, 06:59:43 pm
yes your on to much tosh haveing holls wot next golfing  subsription  ;D ;D ;D ;D ;D
Title: Re: letter about holiday
Post by: martinsadie on June 30, 2009, 07:05:57 pm
cant afford formula one Tomy  ;D
Title: Re: letter about holiday
Post by: tomy jackson on June 30, 2009, 07:43:10 pm
sssssssssssssssshhhhhhh ;D and to monaco for f1 ssssssssssssssssshhhhhhhhhhhhhh 8) 8) 8) 8) 8)
Title: Re: letter about holiday
Post by: martinsadie on June 30, 2009, 07:52:00 pm
sssssssssssssssshhhhhhh ;D and to monaco for f1 ssssssssssssssssshhhhhhhhhhhhhh 8) 8) 8) 8) 8)
went on a cruise last year and should have visited monaco but because f1 was on we did Caan instead,film festival eas on and had a good day  ;D ;D
Title: Re: letter about holiday
Post by: LWC on June 30, 2009, 08:16:42 pm
Aye dunna say anything, if they ask they ask, if they dont which they probably wont then say you were ill  ;Dlol
Title: Re: letter about holiday
Post by: tomy jackson on June 30, 2009, 08:17:09 pm
iv dun carns films but not the cruse on med but iv dun two on the nial
Title: Re: letter about holiday
Post by: NWH on June 30, 2009, 08:55:00 pm
If your going away for 2 weeks + tell them you have a family personal issue that needs sorting,that`s a good enough excuse lol. ;D ;D
Title: Re: letter about holiday
Post by: DaveG on June 30, 2009, 08:58:58 pm
I would just tell your favourite customers ( the ones who tip etc!!!) and if any of the others ask why your late ( but most wont even notice) tell them weather etc has held you up!!!
Title: Re: letter about holiday
Post by: GWCS on June 30, 2009, 09:33:11 pm
I dont go away in the summer for longer than a week, so not to get too far behind

I leave it until the winter and say its annual leave, if i go on hols or not.

First 2 weeks of January are not worked, and all customers are made aware of this fact - and i word it as such so that feel that they are getting a payment break.

But you could say due to a death in the family you will be away for a week so regular work will be disrupted, but you will get back to normal asap.
Title: Re: letter about holiday
Post by: NBwcs on June 30, 2009, 11:28:41 pm
Tell them its annual leave not holidays as this doesnt neccesarily imply your going away and tell them face to face. dont give them a letter, you dont know who's gonna read it. I do think its only polite to give them warning though.
Title: Re: letter about holiday
Post by: stephen s on July 01, 2009, 07:56:41 am
get your mum to write you a note out  ;D ;D ;D ;D ;D ;D
Title: Re: letter about holiday
Post by: simon knight on July 01, 2009, 08:12:11 am

Put a Kuoni Far and Away brochure in your back pocket to show to customers. Ask them where they think you should take your 2 week holiday: Maldives, St.Kitts, Bermuda etc etc , you might also ask them if they think it's worth up-grading to 1st class on the plane. ;D
Title: Re: letter about holiday
Post by: AuRavelling79 on July 01, 2009, 08:22:16 am
get your mum to write you a note out  ;D ;D ;D ;D ;D ;D

Dear Mrs Custy,

I am afrade mi litle johnny hav been off sick and wil not be atending to yore window clening nedes. I have a docters sustifcut to proov this and wood of enclosd it but I had alredy seeled the onvolope.

Windykleen's mum. (mrs)
Title: Re: letter about holiday
Post by: AuRavelling79 on July 01, 2009, 08:24:42 am

Put a Kuoni Far and Away brochure in your back pocket to show to customers. Ask them where they think you should take your 2 week holiday: Maldives, St.Kitts, Bermuda etc etc , you might also ask them if they think it's worth up-grading to 1st class on the plane. ;D

Good point! I never tell my custies if I go abroad ... it's always a weekend camping. (It often is actually!)
Title: Re: letter about holiday
Post by: cozy on July 01, 2009, 08:27:04 am
But you could say due to a death in the family you will be away for a week so regular work will be disrupted, but you will get back to normal asap.

Brilliant  ;D
This makes your custies think that you lose a family member every July and come back from the funeral with a lovely tan  ;D
Title: Re: letter about holiday
Post by: GWCS on July 01, 2009, 09:39:40 am
But you could say due to a death in the family you will be away for a week so regular work will be disrupted, but you will get back to normal asap.

Brilliant  ;D
This makes your custies think that you lose a family member every July and come back from the funeral with a lovely tan  ;D

Its possible that you have a very large extended mauri family in the south pacific. Life expectancy isn't very long :D
Title: Re: letter about holiday
Post by: cozy on July 01, 2009, 09:52:30 am
But you could say due to a death in the family you will be away for a week so regular work will be disrupted, but you will get back to normal asap.

Brilliant  ;D
This makes your custies think that you lose a family member every July and come back from the funeral with a lovely tan  ;D


Its possible that you have a very large extended mauri family in the south pacific. Life expectancy isn't very long :D

Oh yeah.......never thought of that  ;D ;D ;D
Title: Re: letter about holiday
Post by: pjulk on July 03, 2009, 06:58:46 pm
I never tell my customers that im going away.

If they say that im late i just say yes i decided to have a bit of time off.
Title: Re: letter about holiday
Post by: kenaltobelli on July 03, 2009, 09:36:35 pm
  i dont even tell next door less know the house is empty the better 
Title: Re: letter about holiday
Post by: dai on July 04, 2009, 05:36:32 pm
I just tell them I took the Mrs home to see the family, It's not my fault they are Indonesian and we go to Bali.
It's going to be 2 weeks camping on the Lleyn peninsular next month, and I will enjoy getting some fishing in.
Title: Re: letter about holiday
Post by: Dean Aspects on July 04, 2009, 09:54:09 pm
if i am going away for less than two weeks i dont say anything unless its a weekly job
I am on holiday just now and had to tell most of them as i am away for five weeks if they moan then its just tough on them they can go find someone else to do their windows
Title: Re: letter about holiday
Post by: Londoner on July 05, 2009, 09:00:35 am
I don't usually say too much but all the old worriers will be phoning up wanting to know where I am if I don't say anything.
So I just say I will probably be a couple of weeks late next time and leave it at that. Seems to work.

No point in saying I am going to do an annual inspection on some of my houses in America and discuss what work needs doing with the letting agent. Thats too much detail.