Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Fox on April 30, 2005, 09:55:49 am

Title: Monthly Plans
Post by: Fox on April 30, 2005, 09:55:49 am

Hi

Have just read 'sale letter' by Ian Harper and was wondering how many of you on the carpet side offer contracts on a monthly dd basis?

As you will already probably know I am in the commercial cleaning sector and know very little about carpet cleaning, I do offer carpet cleaning to my clients but is not something I encourage and I let my business partner sort that out, I keep well away!  Anyway the point is we don't do domestic so what I read on this part of the board I look at as if I were the customer.

I see a big oportunity here.  All the big boys are offering services on a monthly basis, rent dvd's for a regular monthly payment, emergency boiler cover for a monthly payment etc.  How many on here offer a service where the client pays a regular monthly amount and gets regular cleaning plus emergency call outs for spillages etc?

I can really see this working and I would definately look at paying a small monthly fee for this service rather than calling someone out once or twice a year at a higher cost.

Fox

Title: Re: Monthly Plans
Post by: Don Atkinson on April 30, 2005, 01:02:38 pm

Sorry Fox, but not viable, this would need a customer base so enormously vast it doesn't bare thinking about.
Leave this idea to your great, great grandchildren who inherit your business in the future.
Sorry to be a wet blanket.

don

Title: Re: Monthly Plans
Post by: nick.solution on April 30, 2005, 07:34:24 pm

Don

with respect not all customer from the customer base would need to be on a monthly plan for this to work. And thier are already plenty of successfull carpet cleaning companies offering just that A monthly payment plan.

Best regards Nick

Title: Re: Monthly Plans
Post by: Ian Gourlay on May 01, 2005, 11:53:50 pm

Although I do not offer a monthly plani at present,

This method is taught is Taught on Fast Track and features on many CDs and tapes.  So there are a lot out there who do not share info as they pay £300 plus a month who are doing it.


Why do I not do it

Issue concerning Trust between customer than me.

Great scandals 15 years ago about monthly payment Gas service contract companies starting and shuting dowm

So being long in tooth I have tis objection in Front of me.


Martin Riley however convinced me at Milton Keynes that if done right customer always owes you