Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Barry Pearce on April 29, 2005, 07:01:52 am
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Every trade and profession needs organisations, to create and maintain standards, to give authority, respectability and leadership, it is frustraiting and difficult to break new ground and be that one jump ahead. Has the NCCA think tank missed the boat again????. Read, "ALLERG-STOP IN HOTEL" BY Des Rynne.
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Des will post it on here when he is ready?
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Barry,
The NCCA definitely can't endorse one of it's associates products over another i.e Promite
It has to be independant of manufacturers claims.
Cheers,
Doug
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Thanks Doug
Because Des hasn`t posted yet you have jumped the gun, the point is the fact of displaying a certificate of some authority in an establishment that gives at least some thought to the guest on matters of health and safety. as well as blowing their own trumpet.
Barry
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Barry,
Think the gun went off somewhere else :D
Cheers,
Doug
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Thanks Doug...you are correct the NCCA is not in the business of selling products, etc.
I am always wary of certificates used in this way and what they may imply...
Over my many years I have realised that people interpret the written and spoken word in totally different ways, very often coming to completely the wrong conclusion.
Derek
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Derek
If you never speculate you`ll never acumulate, your on a high when someone is ran through the courts for missusing the NCCA logo because those enitials for its members have to be paid for and are regarded with some pride and if that same NCCA logo was on a certificate on the back of 50.000 hotel bedroom doors proclaiming standards of health and hygiene, you would never look back
Barry
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We all know the society we live in, litigation is rife. The reason we had to stop manufacturing synoflam is due to issues such as these. We did not issue certificates though but we could not be responsible for all applications of the product.
Beware
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I see the words Chem-Dry and Servicemaster written on instructions on 'how to clean your suite'. these instructions read by the client and handed to me by them. I am still the one they called to clean it. Why? Not C/d or s/m.
Areyou in the NCCA Barry, or is this the usual have a pop at them?
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Sadly like an MOT, safe test but once you take it away the safety cannot be guaranteed. If you abuse the vehicle off road or race it then a day later it could fail an MOT.
I clean all items with Allerg-STOP and declare room a safe zone. Next day a flea bitten mutt enters the room, lays on sofa, sits on carpet , brushes past curtains and shakes itself. With efficient vacuuming and application of room spray the effects could be minmised but it is still comprimised to an extent.
Hopefully, the people who call us in to make these safe zones, will take care to protect them. Like smokers not being allowed into non smoking rooms, they dont have to try too hard to keep it smoke free. ;)
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Karl W.
I have never been a full member of the NCCA, I was for many years the associate members rep on the committee and in a time of emergancy I was the part time secretary, I have always beleived in the aims of the association and met some truly nice people, I still have and value many friendships, the differance of opinions is healthy and never so device as it would appear, we each as indeed you have ,many differant skills, and the respect we have for this differance and each other is the common bond.
Having a pop yes, and this goes for anybody who sticks their head above the parapit, I don`t know anybody who knows it all.
Barry
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Barry,
So having been a part of the NCCA, what may you choose not to join as a full member? You must have seen its uses?
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Karl.
I have never bothered with upholstery, and I don't like going out to clean carpets, I clean and restore oriental rugs, but give me a challange, a cigarette burn, 15 minutes, perfect, perminant and invisable.
Barry
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Karl,
Barry is a personal friend and colleague here in Leicestershire, he has also been in business for over thirty years dealing with Insurance inspections, Oriental rug repair, refringing, cleaning etc. His knowledge in this field is excellent.
He was an Associate member of the NCCA for many years and Director for part of that time and as he stated a part time General Secretary for part of it too.
Knowing Barry as I do I expect him to have ago from time to time...he's one of those guys who calls a spade a bl**dy shovel
He does talk a lot of sense although some of his comments may seem as though they come 'off the wall' they are all well thought out and come as a result of a lot of experience.
Cheers
Derek
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Ha Ha..I forgot to reply to one point Barry raised..
Yes, Barry I would like to see the NCCA on certificates in Hotel rooms..there is a distinct difference and your comment does show exactly my point on the perception of words.
I was referring to a certificate which was purporting to specifically state that the room had been treated for allergies.
This could be dangerous ground unless completely and utterly substantiated.. it could leave the applicator open to any litigation if someone was...
a) allergic to the treatment (real or surmised...prove it)
b) Someone is affected by an allergy (treatment deemed ineffective, incorrectly done etc. etc.)
My point was do we, as cleaning techicians, want all the hassle that goes with allegations being made against us with statements incorporated in Certificates such as these.. they can and will happen at some point.
As someone has already stated the same applies to flame retardent treatments and their Certification.
Derek.
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Derek
My first reaction on reading this action by Des Rynne was not so much the claims of what he had done in the room but the fact that he had done something and left his calling card, now when you take the fact that apart from accidents 99.9% of all hotel bedrooms get vacuumed but never ever cleaned, and I could imagine some enterprising CC making a bomb and making their name
Barry
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Barry
I agree...and good luck to the entrepreneur who does this... my concerns were over them leaving a document that could lead them open to litigation...real or fraudulant
Derek
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Derek.
There is a wealth of differance between "making a Statement and a Claim?"
Barry
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Allerg-STOP box contains a testing kit. This can be done first to identify problems and again the day after treatment to verify results. Claim of 'allergy free' can therefore be substantiated at that time, as long as it is made clear that the room is free of air allergens, ie; mites, pollen, pet dander & white mould spores.
If a bee flies into the room ::) not what the claim was for :o
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Barry
Not being a Barrister I wouldn't like to argue the case for either in a Court of Law....words on paper don't seem to mean much these days.
Chris
With the best will in the world there can always be people who are allergic to something even products that purport to prevent, kill or cure.
Use them by all means but certainly be careful with what your are claiming or what statement you are making.
Solicitors/Barristers are very rich people all through principle, statements or claims that can not be fully substantiated beyond all reasonable doubt.
Just look at some of the ludicrous decisions that have been made in Law over the last few years. They have well and truly proved beyond doubt that the Law is a complete Ass...therefore not to be totally trusted.
Just be careful ..that's all
Derek
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As i mentioned once before, an MOT test does not assure the safety of a vehicle. It does mean that it passed minimal safety tests on that day. What you do with the vehicle beyond that day is beyond the examiners responsibilties.
Allergy free room can be comprimised the minute someone else enters or a window is left open.
Hopefully the person wise enough to invest in the allergy free zone, is also wise enough to maintain it :D hence the home use products.
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Derek.
There seems to be a play on words around the old maxims "Any publicity is good publicity" and "Ignorance is no defence under the law".
Instead of the NCCA being beaten to the punch, why dont they take the enitiative and find out what their members would like on say a 6x4 plasticised card on the back of a hotel bedroom door, submit all the examples to the solicitors, take councils advice on what is an ecceptable statement of fact, with your logo it might well be covered by copyright?
If you never try , you'll never know.
Barry
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Barry its worth consideration.. there is a world of difference in placing a notice/certificate stating that this room has been cleaned to a specific standard by and a certificate stating that it has received an anti-allergy treatment.
People are far more wary of chemicals and there are many more reports of customers asking about the chemicals we propose to use in their property.
This is the point I have been trying to make..perhaps rather badly.
Derek
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Derek.
The statement we all make with pride,to the the public, THE WORLD, is on your business card, your van, your letter heads, i'm the best thing since sliced bread.
Cleaning is to quick to bother with sticking a board outside of a house like a paint & decorater, or a builder, but if, by your standards you have done a good job, then leave your mark.
Barry
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Hi Guys
I think you are all missing the statement,"this room was cleaned with AllergStop"
where does Des' statement say it is allergy free. The system does in fact allow for pre-testing and testing following cleaning should it be required as proof, the test is for both mite/mite excrement/ and protein.
In point of fact the room would reamin allergen free if treatment continues using the room spray.
However the statement as to the room being cleaned with Allergstop is true!!
Best regards Nick