Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: drive surgeon on June 17, 2009, 05:20:40 pm

Title: graffiti cleaning question??
Post by: drive surgeon on June 17, 2009, 05:20:40 pm

hi guys do you tel the customer or get them to sign something to say that the graffiti may not totally come out but you still need paying regardless?  i have done a job where the graffiti ghosting would not go but i still did the job. just need some advice on the best way to tell the clients about this, thanks guys

Title: Re: graffiti cleaning question??
Post by: BDCS on June 17, 2009, 07:32:59 pm

Just include something like this in the quote - Whilst every effort will be made to fully remove the tag some ghosting may remain in some substrates, this will vary with the age and type of tag and the result cannot predicted before the work is carried out

Title: Re: graffiti cleaning question??
Post by: drive surgeon on June 17, 2009, 07:50:12 pm

thanks bdcs.  i should get them to sign it too so there are no comebacks and so i get paid. ::)

Title: Re: graffiti cleaning question??
Post by: BDCS on June 17, 2009, 08:28:17 pm

Then put two copies of the quote in and add a note - please sign and return one copy and retain the second for your records. Include an SAE. I think you need to be a little more confident - has anyone conplained ? I use Selden full power which sometimes needs two applications and I only have a cold m/c

Title: Re: graffiti cleaning question??
Post by: drive surgeon on June 18, 2009, 01:14:48 pm

cheers bdcs!! ;D

Title: Re: graffiti cleaning question??
Post by: Richy L on June 18, 2009, 07:25:58 pm

Quote from: BDCS on June 17, 2009, 08:28:17 pm

Then put two copies of the quote in and add a note - please sign and return one copy and retain the second for your records. Include an SAE. I think you need to be a little more confident - has anyone conplained ? I use Selden full power which sometimes needs two applications and I only have a cold m/c

I do the same as BDCS.

You use seldon full power? each application should be left on for up to 5 hours, how do you make it work while?

Title: Re: graffiti cleaning question??
Post by: drive surgeon on June 18, 2009, 07:37:55 pm

what the hell is seldon full power?  never heard of it? ???

Title: Re: graffiti cleaning question??
Post by: BDCS on June 18, 2009, 08:34:13 pm

Here's the link

http://www.selden.co.uk/products/product_information.asp?groupid=16&pil_id=631&section=4
 
I don't tend to leave it on for anywhere near that long as it will be dry

Title: Re: graffiti cleaning question??
Post by: Richy L on June 19, 2009, 09:29:39 am

I used to use that.
Now i use graffiti hotline's chemicals, mostly the gel.
It is much better! try it

Title: Re: graffiti cleaning question??
Post by: drive surgeon on June 19, 2009, 10:55:09 am

how do you get your graffiti work rich im in yellow pages under graffiti but have not had one call!!

Title: Re: graffiti cleaning question??
Post by: Richy L on June 19, 2009, 06:03:07 pm

Do you live in a city?
I dont get much graffiti removal. id say 1 a month