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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: dave123 on May 30, 2009, 01:06:26 pm

Title: pink blotches in beige rug
Post by: dave123 on May 30, 2009, 01:06:26 pm

I cleaned a rug 5 weeks ago .I was man made fibres .As I was cleaning it pink blotches appeared  I bought this to the customers mothers attention ( as customer was at work ).I thought it was all part of the compositon of the fibres and when dry would dissapear as it was not noticeable until wet . They rang me up yesterday saying that the blotches have got worse and what was i going to do about it . Have any of you guys ever had this problem , if so how did you sort it ?

Title: Re: pink blotches in beige rug
Post by: daysdeepclean on May 30, 2009, 01:12:36 pm

Was it wool, patterned or anything? How did you clean it?

Title: Re: pink blotches in beige rug
Post by: Tony Gill Carpet Smart on May 30, 2009, 02:15:28 pm

Have had this problem when customers have tried cleaning with VANISH

TONY

Title: Re: pink blotches in beige rug
Post by: Mike Osbourne on May 30, 2009, 02:40:00 pm

Agree

Title: Re: pink blotches in beige rug
Post by: clinton on May 30, 2009, 04:10:15 pm

Sounds like a reaction with the wool and the cleaning solution,maybe also if it was dried in sunlight ???

What is the backing of the rug like any pink reaction there ???

Title: Re: pink blotches in beige rug
Post by: dave123 on May 30, 2009, 06:02:30 pm

Cleaned with supreme shampoo  brushed in and extarcted with fabric safe . No problem with the backing .Never had this problem in 10 years of cc'ing

Title: Re: pink blotches in beige rug
Post by: Mike Osbourne on May 30, 2009, 08:10:26 pm

Is that ashby's

I have cleaned delicate rugs in the past with that no problem. I think it's ph neutral. It will be something she has used.

 

Title: Re: pink blotches in beige rug
Post by: robert stubbs on May 30, 2009, 08:40:07 pm

acid sensitive, try sodium bicarb.

 Regards Rob


 ps original post ,man made fibers.

Title: Re: pink blotches in beige rug
Post by: Len Gribble on May 30, 2009, 08:43:30 pm

I hate callbacks 5 weeks later how did I deal with it politely but firmly bet it was a top end customer. ;)

Len

Title: Re: pink blotches in beige rug
Post by: Ricky M on May 30, 2009, 09:50:59 pm

if its rinsed enough when suspending the dirt anything the client has used should be flushed out.
you some times see the old cleaning product being flushed out
or I do unless im doing it wrong
 

Title: Re: pink blotches in beige rug
Post by: dave123 on May 30, 2009, 10:29:51 pm

Thanks for all your replies guys .Not top end Len but the son of a regular customer .Might well be a reaction with a chemical that they have used at some point but they never admit to that do they .